Bell Audi

My search for my retirement vehicle led me to Bell Audi where I met an amazing young lady (Omnia) as my salesperson she made the purchase of my 2017 Ford Mustang the best experience in purchasing a car. Ve where I met an amazing young lady (Omnia) as my salesperson she made the purchase of my 2017 Ford Mustang the best experience in purchasing a car. Very professional, and personable, and made me feel at ease through the entire process. She has a bright future in the auto business. More

Great service done right and on time. A bit pricey but worth Audi parts used in repairs A bit pricey but worth Audi parts used in repairs More

They sold me a car which was not able to pass inspection (brake pads) and is unsafe to drive. After I reported this, they refused to make pads replacement, although sales person guaranteed the car safety b (brake pads) and is unsafe to drive. After I reported this, they refused to make pads replacement, although sales person guaranteed the car safety before it sold it. General sales manager was very rude, unprofessional and unethical. Do not recommend! More

I am writing this review as a warning to others: beware of Bell Audi's deceitful tactics and unprofessional behavior. My experience with this dealership has been a never-ending nightmare, filled with lies, of Bell Audi's deceitful tactics and unprofessional behavior. My experience with this dealership has been a never-ending nightmare, filled with lies, broken promises, and a complete disregard for customer satisfaction. It all started when I purchased a vehicle from Bell Audi. I was assured that the registration process would be handled promptly and efficiently. But what I got instead was a series of lies and excuses from Barry, the person I was dealing with. Barry told me that the registration application had been submitted, but when I asked for proof or a tracking number, he became evasive and hostile. He warned me not to call the DMV to check on the status of my application, claiming that it would "stop the progress" of the application. I was skeptical, but I trusted Barry and followed his advice. Big mistake. As it turned out, Bell Audi had never submitted my registration application. The temporary license had expired, and I was forced to stop driving my vehicle. When I called the dealership to express my frustration, the receptionist told me that she had been informed by a manager that if I got stopped by law enforcement, the dealership would "take care" of the ticket. However, when I asked her to provide this assurance in writing, she refused. It was clear that Bell Audi was more interested in covering their own backsides than in providing honest and transparent service to their customers. This experience has left a sour taste in my mouth. Bell Audi's actions demonstrate a blatant disregard for customer satisfaction and a culture of lies, deceit, and unprofessionalism. To anyone considering doing business with Bell Audi, I urge you to think twice. This dealership is not to be trusted. They will lie to you, deceive you, and leave you high and dry when things go wrong. Rating: 0/10 *Recommendation:* Avoid Bell Audi at all costs. Take your business elsewhere, where you'll be treated with honesty, respect, and professionalism. PS: I have since contacted the DMV and the state's Attorney General's office to report Bell Audi's deceptive practices. I urge others who have had similar experiences to do the same. Together, we can hold Bell Audi accountable for their actions and ensure that no one else falls victim to their deceitful tactics. More

*A Nightmare Experience with Bell Audi: A Cautionary Tale of Unprofessionalism, Lies, and Deceit* M name is Junior, and i am writing this review as a warning to others: stay far, far away from Bell Audi. of Unprofessionalism, Lies, and Deceit* M name is Junior, and i am writing this review as a warning to others: stay far, far away from Bell Audi. My experience with this dealership has been an unmitigated disaster, a never-ending cycle of lies, deceit, and unprofessionalism. It all started when I purchased a vehicle from Bell Audi. I was excited to get behind the wheel of my new car, but little did I know that the real nightmare was only just beginning. The sales team assured me that they would handle the registration process, but what they didn't tell me was that they had no intention of following through on that promise. Weeks went by, and I heard nothing from Bell Audi. When I finally reached out to them to inquire about the status of my registration, they told me that they had submitted the paperwork, but that there was an issue with my address. I was shocked and confused. I had provided Bell Audi with my driver's license, which clearly showed my correct address. But when I asked them to explain why they had claimed that my address was the problem, they simply shrugged it off and told me that it was the DMV's fault. I decided to investigate further and contacted the DMV directly. To my surprise, they informed me that Bell Audi had never submitted my registration paperwork. In fact, the DMV had no record of my vehicle or my registration application. But that wasn't the end of it. When I confronted Bell Audi about their lies, they changed their story again. This time, they claimed that they had submitted the paperwork, but that there was an issue with my name. Specifically, they claimed that they had accidentally put my first name as my last name. I was stunned. How could a reputable dealership like Bell Audi make such a simple mistake? And why were they continuing to lie to me about it? As the days turned into weeks, I continued to get the runaround from Bell Audi. They provided me with multiple false filing dates, and even claimed that they had filed the paperwork, but couldn't provide me with a tracking number. Meanwhile, I was stuck in limbo, unable to register my vehicle or drive it legally. The DMV, tax town, and other authorities all confirmed that my information was clear and that there was no reason why my registration should be held up. But Bell Audi continued to blame everyone and everything except themselves. It was a breathtaking display of unprofessionalism, dishonesty, and deceit. In conclusion, my experience with Bell Audi has been a disaster from start to finish. Their lies, deceit, and unprofessionalism have caused me untold stress, anxiety, and financial hardship. I would not recommend this dealership to my worst enemy. To anyone considering doing business with Bell Audi, I urge you to think twice. They may promise you the world, but in reality, they will deliver nothing but headaches, heartaches, and financial ruin. *Rating:* 0/10 *Recommendation:* Avoid Bell Audi at all costs. More

I had an excellent experience at Bell Audi! I traveled from DC to work with Willie Combs, and it was well worth the trip. He was professional, knowledgeable, and made the entire process smooth I traveled from DC to work with Willie Combs, and it was well worth the trip. He was professional, knowledgeable, and made the entire process smooth from start to finish. I got a great deal on my vehicle, and the customer service exceeded my expectations. If you’re looking for a hassle-free car-buying experience, I highly recommend Bell Audi and Willie Combs! More

Omnia was extremely helpful, professional and made the car buying experience pleasant. Kudos as well to her manager Albert. The sales team at Bell Audi is why we're on our third car from from there. car buying experience pleasant. Kudos as well to her manager Albert. The sales team at Bell Audi is why we're on our third car from from there. More

Great service! Omnia , Albert, and Jeff were amazing. Omnia was very patient and helpful during our car buying process! She was with us from start to finish .This Omnia , Albert, and Jeff were amazing. Omnia was very patient and helpful during our car buying process! She was with us from start to finish .This is our third time purchasing a vehicle from Bell Audi and they always make our experience great!! More

The dealer had a dedicated resource assigned to my appointment and had the car available appointment and had the car available More