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Bell Audi

Edison, NJ

4.5
1,673 Reviews
We have been in business for over 35 years and as the number one Audi dealer in New Jersey, a four year consecutive winner of the coveted Audi Magna Society award recognizing the best Audi dealers in the country and an Audi Flagship Dealer, Bell Audi is proud to continue our many years of providing loaners cars as well as Courtesy Valet service to all of our customers no matter where you purchased or leased your Audi from. Need Valet service to your home or office, no problem, we will also drop-off a loaner for you to use during the day. Bell Audi will bring your washed vehicle back to you after your service has been completed. Come and see why Bell Audi is the largest Audi dealer in New Jersey... or better yet we will come to you!
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782 US-1

Edison, NJ

08817

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Showing 1,673 reviews

September 22, 2021

Craig did a great job tasking me in and explaining all of the work that was performed. Highly recommend this dealer! More

by Jim Crowley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Hewit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Slyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2021 -

Bell Audi responded

We're glad to hear our team did a great job, Jim! Thank you for the excellent feedback and for taking your service needs to Bell Audi - we hope to see you again next time!

September 22, 2021

Professional, client oriented, quick service, questions answered quickly, informing client of progress of vehicle while in service More

by rod4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Hewit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alphonse Panlilio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Slyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Henry
Sep 22, 2021 -

Bell Audi responded

This is the kind of feedback that makes our day! Thank you for your trust in our team, and for your business. We hope to continue working with you at Bell Audi for a long time to come!

September 15, 2021

I’ve bought 3 cars here and had them serviced there too. Excellent service, super courteous and go above and beyond. More

by Mario
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alphonse Panlilio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aubrey Brandt
Sep 15, 2021 -

Bell Audi responded

Hi Mario - We are happy to have you as a customer here at Bell Audi! Thank you for taking the time to review your positive experiences with us. Happy driving!

September 15, 2021

Bell Audi always goes above and beyond to make each and every experience there successful and efficient. The work is always done right the first time, in a timely fashion with a phone call afterwards to m More

by NF
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Esposito
Sep 15, 2021 -

Bell Audi responded

Thank you, for your wonderful review of Bell Audi. It is great to hear that our services make your visits smooth, hassle-free, and enjoyable. Your business is greatly appreciated. Enjoy driving your Audi!

September 14, 2021

Frank and the Audi team always do a great job with ensuring that we're 100% happy with our car More

by 1bkacupuncture
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank
Sep 14, 2021 -

Bell Audi responded

We're glad our commitment to customer satisfaction is so clear! Safe travels and see you next time, from the whole Bell Audi team!

September 13, 2021

Bell Audi always trying their best so I am so satisfied and thanks for everything. More

by Young Chi
Customer Service
Recommend Dealer
Yes
Employees Worked With
Alphonse Panlilio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2021 -

Bell Audi responded

It makes us happy to hear that you're satisfied with the care we're providing you. We're honored that our team's efforts earned the Bell Audi team a 5 star rating and we wish you safe travels on the road ahead!

September 12, 2021

Extremely horrible customer service. Made me come 3 times to get the part I needed and still didn’t install it because of some communication issue within internal staff. Will stay away for any service needs More

by DeepS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Frank Conte(rude person)
Oct 29, 2021 -

Bell Audi responded

I'm sorry to hear that you didn't have a better experience with our team. I will make a note of this and share it with our staff, but I'd appreciate the opportunity to discuss this directly and see if there is anything I can do to help. Please give me a call, time permitting - I will look for your contact details in the meantime. Best, Michael Slyman - Service Manager - 888-681-7167 ext 115

September 11, 2021

Process was easy. Our salesman, Clarence, was very professional and very helpful. After the sale he took time to carefully explain all of the car’s functions and help connect the phone More

by Mike
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clarence Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2021 -

Bell Audi responded

Mike, one of our favorite parts of the purchase experience is when we have the chance to highlight all of your new vehicle's outstanding features! We're very happy that Clarence made your visit such a positive one and we hope we'll have the chance to work with you at Bell Audi again down the road!

September 11, 2021

Hi I am very happy with the dealership, whenever I have gone for service, staff has been helpful got the service in timely manner . Happy over all with their service . Loved my A7 and now Q7 More

by Shivani Ahuja
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alphonse Panlilio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2021 -

Bell Audi responded

Hi Shivani! It is always our pleasure to make sure your service visits going off without a hitch. Thank you for trusting the Bell Audi team with your Audi Q7. We look forward to seeing you next time!

September 10, 2021

Very Very informative & helpful staff… thank you to Frank & another gentleman for helping us with our oil change & giving us info on what our car needed. More

by ndms
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank C
Sep 10, 2021 -

Bell Audi responded

Thank you for the great review! We are thrilled to hear that you had such a successful service experience working with Frank and the Bell Audi team. Drive safely, and we hope to see you back again down the road!

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