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Bell Audi
Edison, NJ
1,696 Reviews
We have been in business for over 35 years and as the number one Audi dealer in New Jersey, a four year consecutive winner of the coveted Audi Magna Society award recognizing the best Audi dealers in the country and an Audi Flagship Dealer, Bell Audi is proud to continue our many years of providing loaners cars as well as Courtesy Valet service to all of our customers no matter where you purchased or leased your Audi from. Need Valet service to your home or office, no problem, we will also drop-off a loaner for you to use during the day. Bell Audi will bring your washed vehicle back to you after your service has been completed. Come and see why Bell Audi is the largest Audi dealer in New Jersey... or better yet we will come to you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 368 service reviews
February 08, 2026
The Bell team was extremely accommodative in helping with a recent issue. Grateful for the exceptional client service! a recent issue. Grateful for the exceptional client service! More
by greg.steier
January 18, 2026
Maintenance people are so rude and so unhelpful I was there for over 2 hours because no one told me what i was supposed to do and then he comes by and says "you guys are supposed to talk to someone" in t there for over 2 hours because no one told me what i was supposed to do and then he comes by and says "you guys are supposed to talk to someone" in the rudest tone ever, like you didn't tell me that, and I don't look old enough to look like I know what I'm doing either. More
by yly
Employees Worked With
N/A
October 30, 2025
Bell Audi team is a 10 the customer service team is excellent in explaining to the clients the repairs needed on the car excellent in explaining to the clients the repairs needed on the car More
by tmetallo50
October 25, 2025
Bell Audi handled repair quickly and efficiently. James was very professional and accommodating handling situation with quick resolution and care. James was very professional and accommodating handling situation with quick resolution and care. More
by Farcieri36
Employees Worked With
James
September 27, 2025
I was waiting for Bell Audi call back to let me know that the tires are in for a recall. They never called me, once I called back after few months, they told me that the recall is over and they can't help me the tires are in for a recall. They never called me, once I called back after few months, they told me that the recall is over and they can't help me, really poor customer service and not taking ownership of a mistake. More
by meritage3
Employees Worked With
September 23, 2025
The worst dealership I’ve ever dealt with. They don’t call back or fix problems with the car. They had my car for a month, which had been recalled for engine issues, and still can’t figure out They don’t call back or fix problems with the car. They had my car for a month, which had been recalled for engine issues, and still can’t figure out the problem. They’re inattentive and you can’t get through. I’m gonna call the BBB to get anything accomplished. My car was a brand new Q5 2023 that I got in 2022 so to have these issues w no help is unheard of. They simply don’t care. You’re just a number. I don’t know who is more feckless, Ryan or Nick. More
by jennasciabica
September 20, 2025
Carlos in service was great took extra time to go over a few different options on my Audi Q5. few different options on my Audi Q5. More
by Blake
September 13, 2025
Very pleased…valet pick up & service to my car. Prompt pick up & return.👍🏻Will continue having car serviced here! Prompt pick up & return.👍🏻Will continue having car serviced here! More
by jpdunn59
September 10, 2025
The BEST Service Dept. ! Thorough, clear explanation(s) and extremely friendly staff. Also greatly appreciate Bell’s valet service. ! Thorough, clear explanation(s) and extremely friendly staff. Also greatly appreciate Bell’s valet service. More
by carolborseth
