355 Reviews of Bell Audi - Service Center
Jonathan and the service team at Bell Audi far exceeded my expectations when I recently brought my car in for a warranty claim. One of the fuel injector sensors failed on my S4 and gas sprayed all over my my expectations when I recently brought my car in for a warranty claim. One of the fuel injector sensors failed on my S4 and gas sprayed all over my engine compartment. The team did an excellent job in diagnosing the problem and ensuring no shortcuts were taken when fixing the problem. They thoroughly cleaned my engine compartment to ensure the fuel odor was eliminated and also fixed a fuel pump issue they discovered during service which probably saved me a future trip and possibly being stranded roadside. I give the Bell Audi service team, especially Jonathan, "5"s across the board. Sincerely, David Lentz More
I contacted my salesperson, Jason Skolnick to schedule my first service appointment. He was extremely helpful in setting up that appointment along with a loaner car. My service adviser was Jonathan Kiwacz first service appointment. He was extremely helpful in setting up that appointment along with a loaner car. My service adviser was Jonathan Kiwacz who took care of and explained everything to me. Both were professional and courteous and answered all of my questions. If I could rate higher than 5 on this review, I would. More
My Audi A5 unfortunately required a major engine work. My car was worked on for just over one month and during this time I was given a loaner car which kept my daily routine not disrupted. While the work was car was worked on for just over one month and during this time I was given a loaner car which kept my daily routine not disrupted. While the work was being performed on my car my service consultant, Jonathan Kiwacz was in constant contact with me updating the work being done. He answered all my questions to my satisfaction in a very friendly, knowledgeable and professionally manner. It was a pleasure dealing with him. I have been dealing with Bell Audi for over 11 years owning 3 different Audi's during this time and always found them to be professional and honest. I recommend them to my friends and family. More
I have purchased and serviced my cars from Bell Audi for more than 10 years. The experience has always been fantastic: great people, great prices, great service. I have happily referred my friends to the more than 10 years. The experience has always been fantastic: great people, great prices, great service. I have happily referred my friends to the dealership and they have had the same experience as mine. I always feel like I've been treated with respect, more like a friend than like a customer, with the people at Bell always looking to go the extra mile to help. For example, I was taking my wife out for dinner and a show for her birthday, but hit a nail and had a flat. When I casually mentioned it to Tom Poulin, the dealership's GM (I happened to be in the dealership that afternoon to buy a part), he sent a tech to my house to change the tire for me so I wouldn't have to wait for roadside assist and worry about missing the show! That is typical, and that ethos - treating their customers like the staff would treat their friends -- permeates the whole operation from sales to service. Before Bell I had never purchased the same make and from the same dealership twice in a row. I am currently on my fifth Audi in a row from Bell. Keep up the good work! More
Jonathan Kiwacz is a professional Service Consultant that has always made my visits to Bell Audi a pleasant one! When you need to schedule your vehicle for service, ask for Jonathan! has always made my visits to Bell Audi a pleasant one! When you need to schedule your vehicle for service, ask for Jonathan! More
It was our first visit to Bell Audi Service Dept. and Jonathan Kiwacz was our Service Consultant. Mr Kiwacz was very professional, friendly and helpful. We were very pleased with Jonathan service and hop Jonathan Kiwacz was our Service Consultant. Mr Kiwacz was very professional, friendly and helpful. We were very pleased with Jonathan service and hope that at the next visit to Service Department we get him again. More
For both my Audi's that I have owned they have been seviced by Bell Audi. My service advisor Jonathan Kiwecz has always been oustanding. He truely believes that customer satisfaction is job one... It s seviced by Bell Audi. My service advisor Jonathan Kiwecz has always been oustanding. He truely believes that customer satisfaction is job one... It shows from the time that I drop off my car to when I pick it up..He keeps me informed and answers my questions to my satisfaction. More
In all my experience with Bell Audi, they have been very professional and customer-focused. My recent experience with Jonathan was no different. I highly recommend Bell Audi to anyone in the market for an professional and customer-focused. My recent experience with Jonathan was no different. I highly recommend Bell Audi to anyone in the market for an Audi and/or Audi servicing. More
My visit to Bell Audi Service Department was a pleasant as always. The staff members were very professional and courtesy. Mr. Jonathan Kiwacz my Service Consultant was very knowledgeable in regards to as always. The staff members were very professional and courtesy. Mr. Jonathan Kiwacz my Service Consultant was very knowledgeable in regards to the service that was being performed on the vehicle. Informing me about things that could be done to ensure that the vehicle is ready for the Winter months. He was also concern about my safety due to the inclement weather which was forecasted, for the Tri State areas. More
Jonathan is very friendly and knowledgeable. He goes above and beyond to make sure you are satisfied and I would definitely recommend him as a service advisor. I will be a repeat customer to Bell Aud above and beyond to make sure you are satisfied and I would definitely recommend him as a service advisor. I will be a repeat customer to Bell Audi. Jen C More