Bell Ford
Phoenix, AZ
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Absolutely Amazing Customer Service This company is truly the definition of integrity and doing the right thing. I recently purchased a 2018 Ford Explorer and I could not have been more This company is truly the definition of integrity and doing the right thing. I recently purchased a 2018 Ford Explorer and I could not have been more pleased with how the dealership and my sales associate handled my needs and wants. Great company to do business with. I will continue to come back to this company in the future. More
Purchase of new truck Joe is in my estimation "the Perfect car Salesman". He is congenial with a great personality. Very knowledgeable without being overly aggressive. I wo Joe is in my estimation "the Perfect car Salesman". He is congenial with a great personality. Very knowledgeable without being overly aggressive. I would recommend this young gentleman to any of my family or friends. More
Enjoyable Purchase I was not planning on purchasing a new vehicle, but life throws you some curve xxxxx. I was rear-ended at high speed coming home from a trip out of t I was not planning on purchasing a new vehicle, but life throws you some curve xxxxx. I was rear-ended at high speed coming home from a trip out of town. My old reliable truck was totaled. But I was alive. I decided on a Ford F-150 and saw that Bell Ford had a good inventory of the model and type of truck I wanted. My sales associate showed me only what I was interested in and I was very specific. I found exactly what I wanted and the purchase process was easy and smooth. I liked the fact that there was old fashioned hard sell-techniques used. More
Service Dept. not really the right name for it After being promised a recall appt I had to follow up and get kicked down the road too many times. The number of 7 am appts was 16 of us so we all had After being promised a recall appt I had to follow up and get kicked down the road too many times. The number of 7 am appts was 16 of us so we all had to wait far too long and the greeter was testy. I’d never go again. More
We got what we needed! Our experience was excellent at Bell Ford! Ross Mallory helped us and was able to answer all the questions we had. Coming from a rural community in No Our experience was excellent at Bell Ford! Ross Mallory helped us and was able to answer all the questions we had. Coming from a rural community in Northern AZ, it’s difficult to come down to Phoenix and hope we find what we need. Ross was able to communicate with us through phone calls, email, and texting to make sure that we got what we needed before we took our 5 hour drive down south. We’re so happy we went with Bell Ford and that we had Ross to assist us every step of the way. We’re always hesitant to come to a dealership because of past experiences with other dealerships. Bell Ford had a lot of friendly faces and welcoming attitudes!! That is something we will never forget. Thank you Ross for helping us get a new car, so that I’m able to drive to school. And thank you to Bell Ford for the excellent customer service! We will be coming back in a couple years when we need an upgrade! Heidi and Torey Herder More
Salesman was over the top! My salesman Josh Galler was an absolute pleasure to work with! I plan on purchasing a pick up in the not too distant future and I will definitely give My salesman Josh Galler was an absolute pleasure to work with! I plan on purchasing a pick up in the not too distant future and I will definitely give Josh a call! More
Salesman was awesome Josh was very pleasant and knowledgeable. We felt comfortable dealing with him and the rest of the sale staff. We would definitely recommend Bell Fo Josh was very pleasant and knowledgeable. We felt comfortable dealing with him and the rest of the sale staff. We would definitely recommend Bell Ford. More
No pressure from salesman or finance,easy peasy My salesman Gary Richardson was Awsome and took the time to find the vehicle i was looking for. Gave me great advice on my purchase. He took the time My salesman Gary Richardson was Awsome and took the time to find the vehicle i was looking for. Gave me great advice on my purchase. He took the time to listen to what i was exactly looking for. More
Bell Ford is fantastic! Earlier in the day I went to go look at some Dodge scat pack charger/challengers. The experience I had there was less than stellar and drove me to loo Earlier in the day I went to go look at some Dodge scat pack charger/challengers. The experience I had there was less than stellar and drove me to look elsewhere. While I was at the Dodge dealer I was looking up Camaro's and Mustangs near me and found that Bell Ford had some great prices on Mustang's so I went down to take a look. I didn't go in expecting to be able to make a deal but Robert Cahn was fantastic and helped me get a great deal on a new GT Premium Mustang. Zach in finance made the process super simple and was very straight forward with me which I appreciated, he also gave me tips on how to improve my loan in the future. Kimberly was great and made sure to notate all of my concerns at delivery and pass them along to Paul who got me scheduled and taken care of within a few days. Everyone I dealt with was great and I'm glad to be a Bell Ford customer. A huge thanks to everyone who was involved with my purchase! More
Truck purchase This buying experience was good. The salesman and dealership explained what vehicles had the best deals from the factory. I chose a truck that didn't This buying experience was good. The salesman and dealership explained what vehicles had the best deals from the factory. I chose a truck that didn't have all the incentives and they were able to still get me financed. More