Bell Ford

Call in Order Called to order a transmission part. Customer Service (Doug) was very friendly. Had no problem ordering part, and it was shipped in a timely manner. A Called to order a transmission part. Customer Service (Doug) was very friendly. Had no problem ordering part, and it was shipped in a timely manner. All in all, I would recommend them and use them again, if necessary. More

Very pleased with my new car from Bell Ford I recently bought a new car from Tony at Bell Ford. He spent a great deal of time with me, showing me cars and explaining options and functions. He wa I recently bought a new car from Tony at Bell Ford. He spent a great deal of time with me, showing me cars and explaining options and functions. He was very determined to meet the requirements I gave him, both for functionality and price. And he succeeded! I am very pleased with the car and with the deal. This was the most pleasant car-buying experience I have ever had. And I attribute that to Tony. He has a great attitude and really knows the products. I felt at all times that Tony's aim was to make me happy about buying the car and not just to make a sale. I had my previous car serviced at Bell Ford and never had a problem or concern that was not quickly handled. Great dealership. More

I dropped my F-150 off to have the plastic bushings in my clutch pedal replaced. I usually work on my own cars and had already diagnosed the problem, but since it was a busy week for me I decided to have the clutch pedal replaced. I usually work on my own cars and had already diagnosed the problem, but since it was a busy week for me I decided to have the dealer do it instead of me. I got a call from Paul my service advisor later and was told that he got it covered under warranty. Bell Ford certainly will be a part of my service team in the future. Don't waste your valuable time - have the dealership check your car out before you do it yourself. More

I purchased a used car. I got on the internet & seen a couple,then I called got Bob's name. Then the next day I called & talked to a Steve, he told me about a used car. So the next day I showed up & Bob a couple,then I called got Bob's name. Then the next day I called & talked to a Steve, he told me about a used car. So the next day I showed up & Bob had the car there ready for me to test drive. I took it out on the Black Canyon & it was good. So I stopped by my personal mechanic & had him check it out. It was good. I always have my mechanic check them out never know.It pays to be safe. I have never had so many nice people to deal with. These people are great to work with. If you ever need a car check them out. Oh I'm 66 & I have brought all my cars by myself. And they didn't treat me like "Oh here comes a Old lady" that doesn't know anything about cars. I have had my car for 11 days & they have called me 3 times to see how things are. I am still learning all the gadgets & still read the instructions on how to run it. I have to laugh at myself. Just a little old lady from Sunnyslope(Pasadena) Ha Ha More

I brought my truck here when it broke down and everyone was so nice and helpful...I needed a new alternator...my service representative very informative....not only did they fix my truck in a timely manner was so nice and helpful...I needed a new alternator...my service representative very informative....not only did they fix my truck in a timely manner, when I got it back it was fully cleaned and washed at no charge. More

It was a great, hassle-free visit to the Bell Ford service department for "Floyd's" first check-up. Floyd is my Fusion. I was expecting to have to pay for something, but happily, my bill was zero. The service department for "Floyd's" first check-up. Floyd is my Fusion. I was expecting to have to pay for something, but happily, my bill was zero. They delivered Floyd back to me when they said they would. It was an excellent experience overall. More

Worst experience ever with dealership. Gave them many opportunities to make right the issues that we had with the car that they damaged during their incompetence. When the poor repairs were pointed out, opportunities to make right the issues that we had with the car that they damaged during their incompetence. When the poor repairs were pointed out, I was told that I had to live with it. Since I brought this up, they have since refused to service the car that we purchased from them. I was a true blue Ford fan before all of this, but Bell Ford has successfully managed to turn me away from all Ford products. Their lack of professionalism and expertise in their service department is one of their biggest downfalls. It is a shame that they had so many opportunities to fix the issues, but always fell short. Today was the final straw when we went back with another issue on the car, and were told that we were not welcome on the property. Had the car been fixed right the first time with properly trained technicians that knew what they were doing, none of this would have been necessary. Instead, now the dealership cover-up of the incompetence, has cost much more. More

I worked with Steven (I believe he is with internet sales). I told him what I was looking for, he found it for me and made sure everything went smooth. The team was fast and courteous, so I did not hav sales). I told him what I was looking for, he found it for me and made sure everything went smooth. The team was fast and courteous, so I did not have to wait around too long for anything to be done. I was never treated any different for having low credit (as I was at Peoria Ford). I would definitely recommend Bell Ford.Everyone there was very nice to me, and I would go back. More

Shopping for and purchasing a car through Bell Ford was a breeze. Professional and efficient on every level with out ever feeling pressured. We are very pleased with the service and our Fiesta. We highly rec breeze. Professional and efficient on every level with out ever feeling pressured. We are very pleased with the service and our Fiesta. We highly recommend this store and Chuck our salesman. More

Best experience I have ever had. It was my first time leasing a car and Bell Ford made it so easy for me. They gave me an amazing offer on my trade in and gave me the best deal on a brand new 2013 Ford F leasing a car and Bell Ford made it so easy for me. They gave me an amazing offer on my trade in and gave me the best deal on a brand new 2013 Ford Fusion SE. The salesman listened to me and understood what I wanted and what my future goals were, so he made sure my payments were where I wanted to be in order to achieve them. I will always go back to Bell Ford and will make sure I work with Robert Cahn again on a new car. I appreciate what he and Bell Ford did for me and look forward to seeing them in 27 months. More