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Bell Honda

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.4
2,402 Reviews
It's all about you at Bell Honda! We opened our doors in 1988 and have happily served car shoppers in the Valley ever since. A milestone in the store's long and honored history occurred in 2004, when it received a complete remodel. Today, we still have one of the most state-of-the-art Honda dealerships in Phoenix, AZ, but what really sets us apart is our dedication to providing an excellent car buying experience for our customers.
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701 W. Bell Rd.

Phoenix, AZ

85023

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Showing 2,402 reviews

July 21, 2024

This was my first service. Brandon handled everything smoothly and efficiently. Thank you. See you at next service interval. More

by dan.hildebrand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon in service.
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Jul 26, 2024 -

Bell Honda responded

Thank you for your feedback! We’re glad to hear that Brandon handled your service smoothly and efficiently. We look forward to seeing you at your next service interval. If you need anything else in the meantime, don’t hesitate to reach out.

July 21, 2024

Human, Michael and Ulises all made the process really quick and easy. They were straightforward on their numbers and didn't play any games with me when we were negotiating price and payments. More

by NMARTIN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heman Kue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ulises Osuna, Michael Coleman
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Jul 26, 2024 -

Bell Honda responded

Thank you for your feedback! We’re glad to hear that Heman, Michael, and Ulises made the process quick and easy, and that their straightforward approach to numbers and negotiations was appreciated. Your satisfaction with the negotiation process means a lot to us. If you need any further assistance, feel free to reach out!

July 21, 2024

Our point of contact was Brandon Reyes he was very professional and accommodating to our needs. More

by FELICITIYROCHA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Reyes
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Jul 26, 2024 -

Bell Honda responded

Thank you for your review! We’re glad to hear that Brandon Reyes was professional and accommodating to your needs. Your satisfaction is important to us, and we appreciate your kind words. If you need any further assistance, don’t hesitate to reach out!

July 21, 2024

Very good management will work with you and get to an equitable deal without stress. Dominic knows his stuff and makes the experience fun. More

by Paul
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominic Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walid Doumit
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 26, 2024 -

Bell Honda responded

Thank you for your feedback! We’re thrilled to hear that our management, especially Dominic, made the experience stress-free and enjoyable while working with you to reach an equitable deal. We appreciate your kind words and look forward to assisting you again in the future!

July 21, 2024

I couldn’t be more pleased with Faith. She got my car in on time and I got it back when she said I would even though I added another service I needed. I highly recommend Faith as a servic More

by llievsay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faith
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Jul 26, 2024 -

Bell Honda responded

Thank you for your wonderful review! We’re thrilled to hear that Faith provided timely and reliable service, and that you were pleased with the additional checks done on your Ridgeline. Your recommendation means a lot to us, and we’re glad you had a stellar experience. If you need any further assistance, don’t hesitate to reach out. Thanks again for your feedback!

July 21, 2024

Walked on to lot just to browse an look an was immediately met by mason More

by R.BANKS3524
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mason Diemert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Emery
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Jul 26, 2024 -

Bell Honda responded

Thank you for your feedback! We’re pleased to hear that Mason was there to assist you right away when you came onto the lot. If you have any further questions or need assistance, feel free to reach out. We look forward to serving you again!

July 20, 2024

They were very nice and friendly and they did the work quickly so we didn’t have to wait too long More

by ANNINAZ.92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Dunmire
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Jul 26, 2024 -

Bell Honda responded

Thank you for your kind words! We’re glad to hear that you found our team nice and friendly, and that we completed the work quickly to minimize your wait time. Your feedback is greatly appreciated. If you need any further assistance or have any questions, please feel free to reach out. We look forward to serving you again!

July 20, 2024

Very fast service, very friendly employees. Clean waiting area and bathrooms. Would definitely recommend this place to my friends and family. More

by AMYCQUILON86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Carillo
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Jul 26, 2024 -

Bell Honda responded

Thank you for your positive review! We're thrilled to hear that you experienced fast service and found our employees friendly. It's great to know that you appreciated the clean waiting area and bathrooms as well. Your recommendation to friends and family means a lot to us. If you need any further assistance or have any questions, please don't hesitate to reach out. We look forward to serving you again!

July 20, 2024

They had our vehicle for 13 days as we waited for parts to arrive. Once it was fixed and we went to pick up the car they stated “oh by the way [this other part] will need to be replaced very soon” like wh More

by MAGGIEFERNAND022O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Benjamin
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Jul 25, 2024 -

Bell Honda responded

Thank you for your feedback. We’re sorry to hear about the inconvenience you experienced with your vehicle repair and the additional recommendations provided at pickup. It's important to us to communicate all necessary repairs and updates in a timely manner. We understand how frustrating it can be to face unexpected issues, especially after a long wait. Please reach out to Trish Viramontez at TViramontez@vtaig.com. She will be able to review your situation and work with you to address any concerns and find a satisfactory resolution. Your satisfaction is important to us, and we appreciate the opportunity to make things right.

July 20, 2024

Alex was very helpful and made sure I understood exactly what was going on. With videos showing what happened they really went above and beyond More

by jkpfox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis Alfaro
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Jul 26, 2024 -

Bell Honda responded

Thank you for your great review! We're pleased to hear that Alex was very helpful and ensured you understood everything clearly. It's fantastic to know that the videos and the extra effort made a difference for you. We appreciate your feedback and are glad to have exceeded your expectations. If you need any further assistance, please feel free to reach out. We look forward to serving you again!

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