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Bell Honda

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.5
2,855 Reviews
It's all about you at Bell Honda! We opened our doors in 1988 and have happily served car shoppers in the Valley ever since. A milestone in the store's long and honored history occurred in 2004, when it received a complete remodel. Today, we still have one of the most state-of-the-art Honda dealerships in Phoenix, AZ, but what really sets us apart is our dedication to providing an excellent car buying experience for our customers.
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701 W. Bell Rd.

Phoenix, AZ

85023

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Showing 2,855 reviews

November 11, 2024

Facility is impressive. Service advisor was very knowledgeable, informative,and quick to keep me informed about the readiness of my vehicle . Took care of my vehicle problem More

by Richard Lloyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2024 -

Bell Honda responded

Richard, we’re thrilled to hear about your positive experience! Our team takes pride in providing top-notch service and keeping our customers informed. Thank you for choosing us and for your kind words. We look forward to serving you again!

November 11, 2024

I’ve been waiting 10 months for Recall Was told to bring my car in and it would be fixed to find out that the recall part Out of stock been waiting 1 month since More

by ANGELALO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Hansmeier
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Bell Honda responded

We understand the frustration of waiting for a recall repair, especially after such a long period. Our team aims to handle recalls efficiently, and we regret that your visit didn’t go as planned due to the part being out of stock. To help resolve this promptly, please connect with Trish Viramontez at TViramontez@vtaig.com.

November 11, 2024

Not happy with outcome of repair. Documented an issue with windshield washer fluid as cause of motor burn out. Should have been repaired at dealer expense since fluid was issue. More

by Beaker1138
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Crystal Alvarez and have not heard back from Trish Viramontez
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Nov 14, 2024 -

Bell Honda responded

It’s concerning to learn about the windshield washer fluid issue and the resulting impact on the motor. We strive to ensure that our repairs are thorough and address the root of any issues, and we’d like the chance to review this further to find a satisfactory resolution. Please reach out to Trish Viramontez at TViramontez@vtaig.com.

Nov 20, 2024 -

Beaker1138 responded

Have not heard back from service manager.

November 10, 2024

I had the best experience at Bell Honda, they have a great staff very professional. More

by RAYVENHAYES42016
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kirk
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Nov 11, 2024 -

Bell Honda responded

Thanks, Rayven! We're thrilled to hear you had such a positive experience with our team at Bell Honda. We pride ourselves on professionalism and great service, and it’s wonderful to know it made an impact. Looking forward to seeing you again!

November 10, 2024

I have always brought my 2022 Pilot in for regular service. Always done in reasonable time. More

by TCTMA344
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2024 -

Bell Honda responded

Thanks! We're glad to hear you've had great experiences with your 2022 Pilot service. Providing timely and reliable service is our priority, and your feedback means a lot to us. We look forward to seeing you again!

November 10, 2024

Fantastic experience at Bell Honda! Great service, fair pricing, and I love my new 2025 HR-V! More

by Afrah Albashier
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yusuff Olowoeshin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walid Doumit
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Bell Honda responded

Afrah, we're thrilled to hear you had a fantastic experience at Bell Honda! It's great to know you love your new 2025 HR-V. Thank you for your kind words about our service and pricing. Enjoy your ride!

November 10, 2024

Very helpful and very informative and very caring. Got the work done fast and let me know it was ready. I was very pleased. More

by Claudia Earle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Bell Honda responded

Claudia, we’re thrilled to hear that you found our service helpful and caring! Our team works hard to provide quick and informative support, and it’s great to know you were pleased with your experience. Thank you for your kind words!

November 09, 2024

Great job! Would shop there again. Jeremy did a great job. Quick in and out. More

by coachjr13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Merriweather
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Nov 11, 2024 -

Bell Honda responded

Thanks for the fantastic feedback! We're thrilled to hear you had a great experience and that Jeremy took care of you. We look forward to seeing you again soon!

November 09, 2024

Charging for use of credit card is disgusting I won’t be back. Who needs that headache More

by G0RKLUD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Hansmeier
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Bell Honda responded

We understand that unexpected fees can be frustrating, and we’re disappointed to hear that your experience didn’t meet expectations. Ensuring our processes are transparent and customer-friendly is important to us, and your feedback is invaluable in helping us evaluate areas where we can improve. We’d love the opportunity to discuss this with you further to find a better solution. Please feel free to reach out to Walid Doumit, our General Sales Manager, at WDoumit@gmail.com, or Trish Viramontez at TViramontez@vtaig.com.

November 08, 2024

Crystal was very nice and knowledgeable. She returned my phone calls promptly . All the paperwork was done smoothly. Thank you Crystal and thank you Honda. More

by geovannysierra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Crystal Ramirez
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Nov 11, 2024 -

Bell Honda responded

Thanks for the fantastic review, Geovanny! We're thrilled to hear that Crystal provided you with excellent service and made the process smooth. Your satisfaction means a lot to us. We appreciate your support and look forward to serving you again!

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