Bell Honda

Great and honest We had a great buying experience. In fact I can say this was the best ever. Daniel was knowledgeable and answered all questions and walked us through We had a great buying experience. In fact I can say this was the best ever. Daniel was knowledgeable and answered all questions and walked us through explaining the cars features. We dealt with him once before and had a great experience. More

Great Buying Experience With Shawn Hicks Had a great car buying experience with Shawn Hicks. Shawn was very upfront with all the numbers and helped get us in the car we wanted without all th Had a great car buying experience with Shawn Hicks. Shawn was very upfront with all the numbers and helped get us in the car we wanted without all the extra stuff that most dealerships try to add on. I would highly recommend going to Shawn for your vehicle needs as he is knowledgeable and treated us more like family than just a dollar sign. More

The guy is great, knows his stuff about any car on the lot and keeps it very professional. Helped us more than expected. Thanx Dan lot and keeps it very professional. Helped us more than expected. Thanx Dan More

A/C warranty problems 5 times in 5 MONTHS! August 30, 2019 - took in vehicle because A/C was out September 6, 2019 - car was returned with the compressor, clutch set, and coil set replaced August 30, 2019 - took in vehicle because A/C was out September 6, 2019 - car was returned with the compressor, clutch set, and coil set replaced September 16, 2019 - car was taken in again for the A/C not working again September 24, 2019 - car was returned with a replaced compressor, hose, clutch set, and coil set November 30, 2019 - car was taken in again for similar A/C issues December 10, 2019 - car was returned with a new condenser, compressor, clutch set, coil set; at this time we spoke to the Service Manager, who told us that there were no problems with the A/C systems in the Honda Civics (which a Honda America case manager informed me that he should have known there were) and that our A/C was completely fixed and they had the best guy working on it December 10, 2019 - after picking up the car I drove it down the street when I noticed an audible rattling sound when the A/C was turned on and returned the vehicle immediately December 11, 2019 - the car was returned with replacement of a bracket December 12, 2019 - In the morning we noticed a neon green oil leaking from the compressor. I called Bell Honda's Customer Service Manager, where I told her of the new possible leak and that we would like out of the vehicle and we wanted to come down to work something out. We were told that Bell would be happy to work with us to make it right. We head down to Bell Honda to look at a different vehicle, we were told that we would be working with Heather but instead we had JJ and the Sales Manager, Brandon Latour, working with us. Instead of trying to make our situation right we were instead offered to buy a brand-new car with no deal. They offered us Kelly blue book for our trade-in vehicle, but the price of the vehicle we were interested in (stock number was checked) was listed lower on their website than the price that they offered us. We were told that the General Manager was involved and that was the best deal that they could give us. We walked out, feeling insulted. December 13, 2019 - took the car to Showcase Honda where they confirmed that a hose was leaking refrigerant and replaced it the same day Ultimately, Showcase was able to fix the problem and gave us a better deal on a 2019 Honda Civic Hatchback than Bell was willing to offer on a 2019 Civic Sedan LX. This review is limited solely to the facts and does not include the bad service and insulting behavior by many of their employees. More

August 30, 2019 – took in vehicle because A/C was out September 6, 2019 – car was returned with the compressor, clutch set, and coil set replaced September 16, 2019 – car was taken in again for out September 6, 2019 – car was returned with the compressor, clutch set, and coil set replaced September 16, 2019 – car was taken in again for the A/C not working again September 24, 2019 – car was returned with a replaced compressor, hose, clutch set, and coil set November 30, 2019 – car was taken in again for similar A/C issues December 10, 2019 – car was returned with a new condenser, compressor, clutch set, coil set; at this time we spoke to the Service Manager, who told us that there were no problems with the A/C systems in the Honda Civics (which a Honda America case manager informed me that he should have known there were) and that our A/C was completely fixed and they had the best guy working on it December 10, 2019 – after picking up the car I drove it down the street when I noticed an audible rattling sound when the A/C was turned on and returned the vehicle immediately December 11, 2019 – the car was returned with replacement of a bracket December 12, 2019 – In the morning we noticed a neon green oil leaking from the compressor. I called Bell Honda’s Customer Service Manager, where I told her of the new possible leak and that we would like out of the vehicle and we wanted to come down to work something out. We were told that Bell would be happy to work with us to make it right. We head down to Bell Honda to look at a different vehicle, we were told that we would be working with Heather but instead we had JJ and the Sales Manager, Brandon Latour, working with us. Instead of trying to make our situation right we were instead offered to buy a brand-new car with no deal. They offered us Kelly blue book for our trade-in vehicle, but the price of the vehicle we were interested in (stock number was checked) was listed lower on their website than the price that they offered us. We were told that the General Manager was involved and that was the best deal that they could give us. We walked out, feeling insulted. December 13, 2019 – took the car to Showcase Honda where they confirmed that a hose was leaking refrigerant and replaced it the same day Ultimately, Showcase was able to fix the problem and gave us a better deal on a 2019 Honda Civic Hatchback than Bell was willing to offer on a 2019 Civic Sedan LX. This review is limited solely to the facts and does not include the bad service and insulting behavior by many of their employees. More

Our WORST car buying experience ever!! They were untruthful and ended up processing paper work on a 2019 Accord that we never took possession of, we did purchase a 2020 Accord. Much more deception t untruthful and ended up processing paper work on a 2019 Accord that we never took possession of, we did purchase a 2020 Accord. Much more deception to this whole experience, but I dont have time to write a book. We ended up with 2 open loans and loan company calling us several times to discuss the 2 loans! No one returns calls at Bell Honda!! Very unprofessional , dishonest interactions, they all need some serious training in customer service!! More

Incredible buying experience I don't want to show my age but I've been buying cars for 50 years. I have to say my experience at Bell Road Honda was the best car buying experienc I don't want to show my age but I've been buying cars for 50 years. I have to say my experience at Bell Road Honda was the best car buying experience I have every had. From Brandon who got started, Abraham who greeted my wife and I and the staff who supported the process, Austin who took care of the financing and presented everything clearly without pressure. They took the time to answer all the questions and find exactly the vehicle we wanted. More

Awful Horrible experience buying a used Lexus ES 300. I regret my purchase at this dealership and will never return. Sales, Service and Finance were all v Horrible experience buying a used Lexus ES 300. I regret my purchase at this dealership and will never return. Sales, Service and Finance were all very disappointing. More

New 2019 CR-V Shawn was great, he ran all over the dealership to find me the right SUV. Would definitely recommend him, he was not pushy like many other salespeople Shawn was great, he ran all over the dealership to find me the right SUV. Would definitely recommend him, he was not pushy like many other salespeople can be. He also followed up to see that everything was okay. More