Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Bell Honda

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.5
3,221 Reviews
It's all about you at Bell Honda! We opened our doors in 1988 and have happily served car shoppers in the Valley ever since. A milestone in the store's long and honored history occurred in 2004, when it received a complete remodel. Today, we still have one of the most state-of-the-art Honda dealerships in Phoenix, AZ, but what really sets us apart is our dedication to providing an excellent car buying experience for our customers.
Contact Dealership
View Awards

701 W. Bell Rd.

Phoenix, AZ

85023

Directions

By Type

Showing 3,221 reviews

December 19, 2024

My recall part was not in but they never let me know and let me wait the time for a repair (4 hours killing time) to get my car back. Never telling me anything. I had to call them to check on my car. Waste More

by Karen.Monier
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2024 -

Bell Honda responded

Communication is a priority for us, and we understand how frustrating it must have been to wait without updates on your vehicle’s recall repair. Your time is valuable, and it’s concerning that the necessary information wasn’t relayed to you. To address this matter further and work towards a resolution, please connect with Trish Viramontez at TViramontez@vtaig.com.

December 19, 2024

Appreciate being greeted upon arrival. Waiting area is comfortable and tidy. Staff is professional and friendly, More

by 1997ALOHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 19, 2024 -

Bell Honda responded

Thanks! We're thrilled to hear you enjoyed your visit and felt welcomed. Our team works hard to create a comfortable environment, and your feedback means a lot. We look forward to seeing you again soon!

December 19, 2024

Not cheap, but they do quality work, everything clean, friendly service, all around highest quality. More

by toddhochstein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tanner Moya
Report | Print
Dec 19, 2024 -

Bell Honda responded

Thanks for the fantastic review, Todd! We pride ourselves on delivering top-notch quality and excellent service. Your appreciation means a lot to us, and we’re thrilled to know you had a great experience!

December 19, 2024

I switched to Bell Honda because of the way they treated my husband. I got the same patient and professional treatment that he did. These guys are great! More

by SUSANCOMBE2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jalal "AJ" Ahmadzai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Ramirez
Report | Print
Dec 19, 2024 -

Bell Honda responded

Susan, we’re thrilled to hear you and your husband had such positive experiences with our team! Providing outstanding service is our priority, and we appreciate you choosing Bell Honda. Thank you for sharing your thoughts!

December 18, 2024

They are a very friendly and clean dealership. Heman was nice and easy going. He even got me a higher trade in on my car. I'm happy with my purchase. More

by abbielynn649
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heman Kue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 19, 2024 -

Bell Honda responded

Thanks for the fantastic feedback, Abbie! We’re thrilled to hear you had a great experience with Heman and that you’re happy with your purchase. Your satisfaction means the world to us!

December 18, 2024

took control of the situation. and got it taken care of in excellent time. yea. More

by DANICAGIBSONN221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 19, 2024 -

Bell Honda responded

Thanks, Danica! We're thrilled to hear that our team handled everything swiftly and effectively. Your satisfaction means a lot to us, and we appreciate your positive feedback!

December 18, 2024

The service on the car was fine but one of the intermediary agent did not communicated in a friendly/professional manner (when the assigned service agent was not there) and the biggest issue was t More

by josg
Recommend Dealer
Yes
Employees Worked With
Michael Vu, Service
Report | Print
Dec 19, 2024 -

Bell Honda responded

Thanks for sharing your feedback! We’re glad to hear you had a positive experience with your assigned service agent. We’ll address the communication issue and consider your comments about loaner cars to improve our service. Your insights are valuable to us!

December 18, 2024

The service I received was completed quickly and everything was explained very well. For this reason, Honda is the only place I take my car to be serviced and I have purchased 6 cars. More

by hotpink1120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Montufar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Mueller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Merriweather
Report | Print
Dec 19, 2024 -

Bell Honda responded

Thank you! We're thrilled to hear about your positive experience and loyalty to us. Our team is dedicated to providing quick and clear service, and it’s great to know we’ve met your expectations. We appreciate your continued trust in Honda for all your car needs!

December 18, 2024

The manager of the dealership offered me an extremely high interest rate and loan duration with an excellent credit score. I could tell he was trying to take advantage of me. More

by CHELCIE2988
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Elliot
Report | Print
Dec 19, 2024 -

Bell Honda responded

We aim to provide all of our customers with fair and transparent financing options. To ensure that your concerns are properly addressed, we encourage you to reach out to Walid Doumit, our General Sales Manager, at WDoumit@gmail.com.

December 18, 2024

They sold me a car with leaking water pump. Contacted the salesman he ignored my messages. the sale manager is a scam More

by ralphintelus17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dominic Jackson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mihui Kim
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 19, 2024 -

Bell Honda responded

We understand how frustrating it must be to deal with a leaking water pump and the difficulty in getting the necessary assistance. It's certainly not the level of service we aim to provide. To ensure that we can resolve this issue as quickly as possible, we would like to connect you with Walid Doumit, our General Sales Manager at WDoumit@gmail.com,

1
...
158
159
160
...
323