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Bell Honda
Phoenix, AZ
2,576 Reviews
It's all about you at Bell Honda! We opened our doors in 1988 and have happily served car shoppers in the Valley ever since. A milestone in the store's long and honored history occurred in 2004, when it received a complete remodel. Today, we still have one of the most state-of-the-art Honda dealerships in Phoenix, AZ, but what really sets us apart is our dedication to providing an excellent car buying experience for our customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,576 reviews
April 08, 2022
Bell Honda has never failed to deliver. Todays car buying experience was by far the best. The majority of the sale was conducted over the phone in about 20 minutes. When I arrived to sign p Todays car buying experience was by far the best. The majority of the sale was conducted over the phone in about 20 minutes. When I arrived to sign papers, everything was as promised and ready to go. It took longer to transfer my personal effects to my new vehicle than to buy it. This is the 6th vehicle I’ve purchased through Bell Honda and i cannot recommend them enough. More
by Jedigirl
Employees Worked With
Steve Emery, Jason Johnson
March 14, 2022
Sold me a certified pre-owned Accord hybrid touring model and when I got it home in the light the rear bumper had been damaged and looks like they filled it in with white out. Also chrome molding sticking ou and when I got it home in the light the rear bumper had been damaged and looks like they filled it in with white out. Also chrome molding sticking out just enough for carwash to rip out of bumper . Really bad for a 2021 accord that I gave them $41,600 for. Brought to their attention before 24 hours of picking it up. They refused to fix it !!!! William might have saved a few hundred in repair but cost Bell Honda $100,000 in future sales with friends and family. More
by lourounick
Employees Worked With
February 15, 2022
I had my first bad experience with Bell Honda when I bought the car new. Recently the battery went dead. Not unexpected, the car is a 2016. When I replaced the battery, I've done it dozens of times ov bought the car new. Recently the battery went dead. Not unexpected, the car is a 2016. When I replaced the battery, I've done it dozens of times over the years, the car alarm went off. Could only stop it by disconnecting the battery, called Bell Honda service. They wanted to tow it in and have a look at it. The car is no longer under warranty. The tow and the "have a look at it" would likely have been in the range of $200. I called a mechanic friend (should have done that first), he told me to reconnect the battery, then press the alarm reset, if that failed (it did) then put the key in the door and manually lock and unlock the door. THAT WORKED!!! It only cost me a phone call to a friend, not affiliated with Honda. That service guy could have provided me with that simple solution, but WTH they don't make money being loyal to their products. NEVER AGAIN will I buy or have my Honda serviced at Bell Honda. More
by Charlotte's dad
Employees Worked With
Did not get a name.
January 26, 2022
JJ was so easy to work with, he was fair, honest, not pushy which made a big difference to me, returned calls when he said he would! Delivered my car the day he thought it would come in! Best car guy pushy which made a big difference to me, returned calls when he said he would! Delivered my car the day he thought it would come in! Best car guy ever More
by liztrucksafety
Employees Worked With
Robert Jones, Jason Johnson
January 25, 2022
We loved dealing with JJ. Low pressure and extremely knowledgeable. I will recommend to my friends. We normally hate the new car buying process, but not this time. Thank you JJ knowledgeable. I will recommend to my friends. We normally hate the new car buying process, but not this time. Thank you JJ More
by Buymazatlan
Employees Worked With
Jason Johnson
January 04, 2022
I did lease buyout for my Honda 2020 pilot. I paid $3000 extra to have the car Honda Certified. I got my vehicle back with maintenance sign on and no alignment performed. I was told by service adviser David extra to have the car Honda Certified. I got my vehicle back with maintenance sign on and no alignment performed. I was told by service adviser David Arenas that it is my responsibility as per sales department. I was explicitly told at the time of lease buyout 30K maintenance and alignment will be performed. On top I tried calling them several times to try to reach my salesperson Moreno JR. Chad and Sales Manager Amezcua Rodrigo. I was told several times by Toni that they will call back but it seems they just vanished at least for me after the lease buyout. I am still trying to get hold of someone, very least a courtesy call with an explanation. I wish I would have travelled couple more miles to go to Arrowhead Honda instead. I will reach out to Honda corporation as well because I went to this dealership only because of reputation of Honda. More
by aliaawan
Employees Worked With
Toni Maloney
