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Bell Honda

Phoenix, AZ

4.5
3,221 Reviews
It's all about you at Bell Honda! We opened our doors in 1988 and have happily served car shoppers in the Valley ever since. A milestone in the store's long and honored history occurred in 2004, when it received a complete remodel. Today, we still have one of the most state-of-the-art Honda dealerships in Phoenix, AZ, but what really sets us apart is our dedication to providing an excellent car buying experience for our customers.
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701 W. Bell Rd.

Phoenix, AZ

85023

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Showing 3,221 reviews

December 18, 2024

Always honest and reliable service here. I know when I choose Honda I’m choosing great service and true Honda parts. More

by Chillrosalyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis Alfaro
Dec 19, 2024 -

Bell Honda responded

Thanks for the fantastic feedback! We’re thrilled to hear you appreciate our honest and reliable service. It’s our mission to provide top-notch Honda parts and care for our customers. Your support means a lot to us!

December 18, 2024

Easy to work with on scheduling and getting issues taken care of. Service tech Tanner was great to work with. More

by CBB1965IA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner
Dec 19, 2024 -

Bell Honda responded

Thanks! We're thrilled to hear you found scheduling easy and that Tanner provided great service. We appreciate your feedback and look forward to helping you again in the future!

December 18, 2024

Everyone was great. I would send family and friends to you guys anytime. Thank you More

by DJVANDERWERF5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2024 -

Bell Honda responded

Thanks for the fantastic review! We're thrilled to hear you had a great experience and appreciate your recommendations. Your support means a lot to us, and we look forward to welcoming you and your loved ones back soon!

December 18, 2024

The service is not only efficient but everyone I have met who works there is both knowledgeable and kind. More

by deannehodgson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon
Dec 19, 2024 -

Bell Honda responded

Thanks for the fantastic feedback! We're thrilled to hear that our team's efficiency and kindness made a positive impression. Your words motivate us to keep delivering exceptional service. We appreciate your support!

December 18, 2024

Easy and quick. No issues and we are very happy with the new crv. Thanks! More

by eric.edwards219
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heman Kue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2024 -

Bell Honda responded

Thanks, Eric! We’re thrilled to hear that you had a smooth experience and are enjoying your new CR-V. Your satisfaction means a lot to us!

December 16, 2024

The service advisor was unprofessional and immature. I requested approximately $1,000 in service for my 2018 Honda CRV. I waited for 6 hours while service was completed and the advisor knew that I neede More

by Joe P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Crystal Alvarez
Dec 18, 2024 -

Bell Honda responded

We understand how important it is to feel valued and respected during your visit, especially when committing significant time and resources to vehicle service. It is disappointing to hear that your service advisor did not communicate effectively during your visit and failed to address your questions in a timely manner. After a long wait and the substantial service performed, we understand how frustrating it must have been to feel rushed and left to manage important details on your phone while the advisor seemed disengaged. To address your concerns thoroughly and ensure clarity on the recommended services, we encourage you to reach out to Trish Viramontez at TViramontez@vtaig.com.

December 16, 2024

Worst car buying experience ever! I will never ever buy a vehicle from these guys! They tried to sell me a lemon! Buyers beware! More

by jspatinojr73
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Hansmeier
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Merriweather
Dec 17, 2024 -

Bell Honda responded

It’s concerning to hear about your dissatisfaction and we’d like to address your concerns further. Please reach out to Walid Doumit, General Sales Manager, at WDoumit@gmail.com so we can better understand your experience and work toward resolving this matter.

December 16, 2024

Appointment went smoothly. Josh explained everything thoroughly and I was out within the timeframe I was given. More

by RACHELBYLAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2024 -

Bell Honda responded

Thanks, Rachel! We’re thrilled to hear that your appointment went smoothly and that Josh provided clear explanations. We appreciate your feedback and look forward to seeing you again soon!

December 15, 2024

Always fast and helpful! Great customer service with a smile. Worth the 30 minute drive!! More

by SWANSEDEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Montufar
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Mueller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mihui Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walid Doumit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Bell Honda responded

Thanks! We're thrilled to hear you had a great experience with our team. Your support means a lot to us, and we're glad the drive was worth it. Looking forward to serving you again soon!

December 15, 2024

They did not replace my right front window strip, which I was a little upset with because the dealership in Spokane had ordered me one and because of health problems I had to come back to Arizona right away More

by Nanniebessie7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Bell Honda responded

Thanks for your feedback! We’re glad to hear you rated us 5 stars despite the window strip issue. Your experience is important to us, and we strive for better communication about our services. We appreciate your understanding and hope to serve you better in the future!

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