Bell Honda

Not treated fairly My girlfriend and I arrived at Bell Honda at approximately 3:30 pm, and we were not greeted by anyone from the Bell Honda Staff. I had emailed Heathe My girlfriend and I arrived at Bell Honda at approximately 3:30 pm, and we were not greeted by anyone from the Bell Honda Staff. I had emailed Heather Donenko at 12:35 pm on December 9th and advised her I would be there in a few hours. I went to the front desk, and they paged her, and she did not come to the lobby. 10 minutes later I had to go back up to the front desk, and they paged her again, and the receptionist stated she would page her manager. Neither one of them came up front to the Lobby. Then 5 minutes later another gentleman came up to me and asked who was I waiting for? Then at that point, Heather came to the front. She took me a desk in the back and said: "I remember you". "You were looking for the 2.0 Accords." She begins to tell me the reasons why I should not buy the vehicle and how she hates that the gearbox is way different than the 2017 Accords, she said you have to push start everything. I told her that Conor had offered me a 1.9 interest rate and that is the reason why I wanted a new car. She said Conor is no longer with the company and the 1.9 interest rate is only available on the 2017 new Honda's. "She said the 2018 model's sell themselves." I told her my current payment is $650.0, she said that's a high payment! Without running numbers, she said my payment is going to increase. I have several concerns with the way I was treated at the dealership today. Number 1 nobody acknowledged me at the dealership when I arrived. Number 2: I find it hard to believe that the 1.9 interest rate is only available on the 2017 new Honda's. Number 3 she was not trying to sell me on any car's. She was selling me the reasons why I should not purchase a vehicle. Please pull the camera's to confirm the validity of my complaint. ECOA needs to be looked into regarding my experience on 12/9/17. I have bought three vehicles from your dealership and I'm not sure why I was treated this way. More

Maya the sales girl is a liar DO NOT COME HERE!!!! This place is a total RIP OFF!! MAYA the sales girl is a CRAZY LIAR!! First off, my hubby and I were looking for a truck under 15 DO NOT COME HERE!!!! This place is a total RIP OFF!! MAYA the sales girl is a CRAZY LIAR!! First off, my hubby and I were looking for a truck under 15k Maya said she had found 2 and she would sell one of the 2 for 15k. LIE! We get there (an hour away from home) and end up finding out both trucks are over 20k (AFTER THE TEST DRIVE, of course!). What the heck! I had specifically told her not to waste my time before heading out there, and she does exactly what I told her not to do. Plus she told my hubby on the test drive that she needed to find someone to help her cross her mom across the border illegally. So she asked my hubby for help. WHO THE xxxx TELLS A STRANGER THAT CRAP!!! ANYWAYS, after basically telling her off for lying to my hubby and I, we decided to leave, but the sales consultant Angel Delagado was nice enough to fill up my gas tank and he also helped us get the truck we wanted for around 18k instead of the 22k it was going for. Angel helped us a ton! We really liked him so its a bummer I have to include him in a 1star review but he was VERY AMAZING! NOT LIKE MAYA THE TWO FACE LIAR! Anyways, we end up buying the truck and next day we see that the roof is all rusted and chipped. We took the truck back and they will be repainting it. But, we wanted to return it since theres a 3day return policy with Honda, and they mest not once, but twice. Brandon or however you spell his name kept ignoring the request to return the truck.Please do yourself a favor and DONT COME HERE EVER! YOU WILL REGRET IT! More

Poor Customer Service Very Very Very Poor customer service. Crackling sound and VSA error for past three months. Still my car have issues and none from honda want to fix Very Very Very Poor customer service. Crackling sound and VSA error for past three months. Still my car have issues and none from honda want to fix it. Everyone says they are going fix an appointment for past one month to fix the issue. Still i have issues with the car. More

Other Q was great he went over everything with me and also explained everything to me I will be back to see him in the next six months Q was great he went over everything with me and also explained everything to me I will be back to see him in the next six months More

Be aware!!! Scam dealership! Total scam!!! Got out of the door price confirmation. Went to the dealership. Salesman told me he is sorry but the confirmed price is too low. Request Total scam!!! Got out of the door price confirmation. Went to the dealership. Salesman told me he is sorry but the confirmed price is too low. Requested manager help. Manager told me the same story. DON'T WASTE YOUR TIME! More