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Bell Honda

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.5
3,385 Reviews
It's all about you at Bell Honda! We opened our doors in 1988 and have happily served car shoppers in the Valley ever since. A milestone in the store's long and honored history occurred in 2004, when it received a complete remodel. Today, we still have one of the most state-of-the-art Honda dealerships in Phoenix, AZ, but what really sets us apart is our dedication to providing an excellent car buying experience for our customers.
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701 W. Bell Rd.

Phoenix, AZ

85023

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Showing 3,385 reviews

December 14, 2024

Last minute problem with my Ridgeline. Called dealership and got me right in that day. More

by MAMURPHY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2024 -

Bell Honda responded

Thanks for sharing your experience! We're glad to hear our team was able to assist you promptly with your Ridgeline. Providing excellent service is our priority, and we appreciate your feedback!

December 13, 2024

The service was excellent. Prompt, timely, thorough. I enjoy doing business with Bell Honda. Thankyou! More

by Lindawlambert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2024 -

Bell Honda responded

Thank you! We're thrilled to hear you had such a positive experience with our service team. Your satisfaction means a lot to us, and we appreciate your support. Looking forward to seeing you again at Bell Honda!

December 13, 2024

Long time client and have never had a bad experience will continue to use bell honda More

by COACHBILL.MILESTONES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2024 -

Bell Honda responded

Thanks, Bill! We truly appreciate your loyalty and are thrilled to hear you’ve had such positive experiences with us. We're here to keep exceeding your expectations. Looking forward to seeing you again soon!

December 13, 2024

Disorganized and not up to par. There seems to be a distinct difference between customer service between sales and service. Big surprise. More

by PTSAGD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Iris
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Dec 16, 2024 -

Bell Honda responded

It’s concerning to hear about the disconnect between our sales and service departments, as consistency in customer care is a priority for us. To address your concerns directly and improve your experience, we encourage you to reach out to Walid Doumit, General Sales Manager, at WDoumit@gmail.com.

December 13, 2024

Tanner Moya is the best! ! And the service center truly makes getting my serviced convenient and accessible with a clearly displayed night drop box! I love how clean my car i More

by ACCEPTADVERSITY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tanner Moya, Jeremy Merriweather
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Dec 16, 2024 -

Bell Honda responded

Thanks! We’re thrilled to hear you had such a great experience with Tanner and our service center. Keeping your car clean and making service convenient is our priority. We appreciate your feedback and look forward to serving you again!

December 13, 2024

Josh is person you can trust , I feel comfortable dealing with Bell Honda . I would recommend them More

by JAUER2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2024 -

Bell Honda responded

Thanks for the fantastic review! We're thrilled to hear you had a great experience with Josh and felt comfortable with us. Your recommendation means a lot, and we look forward to serving you again in the future!

December 12, 2024

Service was fast and done properly. I was in need of a couple service items and was in and out in two hours More

by andres.zavala19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Alvarez
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Dec 13, 2024 -

Bell Honda responded

Thanks, Andres! We're thrilled to hear you had a quick and efficient experience with us. Our team works hard to ensure everything runs smoothly, and your feedback means a lot. Looking forward to serving you again soon!

December 12, 2024

Great quick services. Warm welcoming associates. Clean lobby. Associates explain things clearly related to service More

by ABHILASSH.SANKARAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 13, 2024 -

Bell Honda responded

Thank you for your fantastic review! We're thrilled to hear you enjoyed our quick service and welcoming atmosphere. Our team works hard to provide clear communication and a clean environment, so your feedback means a lot. Looking forward to serving you again!

December 12, 2024

My service advisor is always nice and very helpful and informative. When he tells you an approximate time your car will be done, it is usually on time. More

by Cee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Reyes
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Dec 13, 2024 -

Bell Honda responded

Thank you, Cee! We're thrilled to hear that your service advisor provided helpful and timely support. We strive to keep our customers informed and appreciate your positive feedback. Your satisfaction is our priority!

December 11, 2024

I needed a battery, and was quoted $140 over the phone. When picking up my car I found the bill to be $190! A 36% difference. Not good. More

by zeugmata
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 12, 2024 -

Bell Honda responded

We strive to provide transparent and consistent pricing, and we apologize for any confusion you encountered. To resolve this matter, we would like to investigate further and ensure that everything was handled appropriately. Please feel free to reach out to Trish Viramontez at TViramontez@vtaig.com.

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