Bell Honda

Due to the advise of my service representatives over the years, I have complete confidence as to the service and reliability experienced with my automobiles. This is particularly important to me and my fami years, I have complete confidence as to the service and reliability experienced with my automobiles. This is particularly important to me and my family as were drive our odyssey every day and take a few road trips each year.Because of them, I feel confident in the safety and dependably of our vehicle when traveling. I have always found them to be congenial and prompt in taking care of us and our odyssey. Two of our previous service advisors have been promoted to higher positions at Bell Honda and rightly so. The bonus is the free freshly popcorn Bell Honda provides! :) More

Compared to other honda dealers, this one is the best. As soon as you drive in, they run out to your car and explain everything to you. The waiting room is clean and staff is always responsive. There are eve soon as you drive in, they run out to your car and explain everything to you. The waiting room is clean and staff is always responsive. There are even free donuts and coffee. More

liars and cheats. poor quality of vehicles and the dealership is old. but AMERICAN!!!! Honda quality is getting worse and the van tyle's have a horrible atmosphere. dealership is old. but AMERICAN!!!! Honda quality is getting worse and the van tyle's have a horrible atmosphere. More

I was very cautious going into the dealership looking for a new car as talking with car salesmen can be very intimidating. I was referred directly to Shawn Hicks by my parents who had nothing but good things a new car as talking with car salesmen can be very intimidating. I was referred directly to Shawn Hicks by my parents who had nothing but good things to say about him. My experience in working with Shawn was very enjoyable. He is not your typical pushy and shady salesman. He made me feel very comfortable throughout the entire process, answered all my questions thoroughly and if he didn't know something he quickly found out what I needed to know. Even after getting the car, he continued to call me to make sure I was happy with my purchase and even called a couple times to let me know about a free new owner clinic and to follow-up on my service visit. This means a lot as I know he doesn't make any more money on me once I purchased the car and left the dealership. I will definitely be going back to him for all future Honda purchases as I feel he genuinely cares and goes the extra mile to make sure I'm taken care of. More

As a first time car buyer, Shawn Hicks was very informative, respectful, and truly demonstrated customer service far beyond what I expected. Thank you Shawn for your great service! I promise not to informative, respectful, and truly demonstrated customer service far beyond what I expected. Thank you Shawn for your great service! I promise not to break the Honda Bell next time! More

I bought a new 2008 Honda Fit from this dealership in May 2008. At the time of the sale they pushed me to buy a three year "tire maintenance" agreement for $400, which was actually more than I ended up payi 2008. At the time of the sale they pushed me to buy a three year "tire maintenance" agreement for $400, which was actually more than I ended up paying for four brand new tires during that period. They got the money for the tire maintenance policy refunded to me at my request, but I never received the tax I paid. Since that time I have had the car in for regular maintenance and two recall-related services and have complained for the past two years that the car is burning one quart of oil for every 1500 miles. Each time this concern has been dismissed by a Sales Manager as "normal." It is NOT normal, and has resulted in my having to limp the car into a mechanic twice because the "check engine" light is on long before the car is due for a regular oil change. To add insult to injury, various salespeople have been calling me on my cell phone every 1-2 months trying to get me to trade this Fit in for another car. I have repeatedly asked them verbally, and once in writing, to stop calling me, but they persist. I have never had another dealership make these kinds of calls. If you want to be involved with a dealership that cares little for Customer Service and a lot for the bottom line I would consider Bell Honda. More

I came in with no appointment late in the day. I had a screeching noise from the front end of my vehicle I told Bobby I needed the brakes replaced. He got me an estimate for the repairs I signed and was s screeching noise from the front end of my vehicle I told Bobby I needed the brakes replaced. He got me an estimate for the repairs I signed and was seated in the waiting room. Bill approached me several minutes later and let me know that a tech was to pull the vehicle in shortly and he would update me on the findings. To my surprise Bobby followed up with me a few minutes later. He held out his hand and in it was a small stone that had become stuck in my brake system. He explained that I did not need the brakes replaced the stone was the cause of the noise. Bell Honda could have easily sold me brakes but instead they removed the stone, fixed the problem and did not charge me for anything. Stand up honest service! I will be back to Bell Honda for all my future service needs. Thanks Guys! More