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Bell Honda
Phoenix, AZ
2,403 Reviews
It's all about you at Bell Honda! We opened our doors in 1988 and have happily served car shoppers in the Valley ever since. A milestone in the store's long and honored history occurred in 2004, when it received a complete remodel. Today, we still have one of the most state-of-the-art Honda dealerships in Phoenix, AZ, but what really sets us apart is our dedication to providing an excellent car buying experience for our customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,404 reviews
December 10, 2011
Nice experience. Extremely Nice staff. It was a pleasent experience, I left feeling like I got a good deal instead of being thrown under the bus. The followup service I have gotten there has been wonderful experience, I left feeling like I got a good deal instead of being thrown under the bus. The followup service I have gotten there has been wonderful too. More
by baroquemoonluver
Employees Worked With
Jesse Hoffman
December 10, 2011
Located this dealership via the internet. Contacted Jesse and he toke the time to send us pictures of what was available along with current prices. Jesse continued to be available by internet and phone to an and he toke the time to send us pictures of what was available along with current prices. Jesse continued to be available by internet and phone to answer any and all questions that we had. We made an appointment to meet with him and he was on ime and ready for that meeting. The total experience was much to our satisfaction. We could not have been happier with Jesse's efforts. We are totaly happy with or purchase. More
by George & Susan Akins
Employees Worked With
Jesse Hoffman
December 10, 2011
I had never purchased a new car before. Jesse was very knowledgable and really set my mind at ease. He walked me through the process, answered all of my questions and made the experience very satisfying. knowledgable and really set my mind at ease. He walked me through the process, answered all of my questions and made the experience very satisfying. Jesse was very friendly and I will return when the time comes. More
by cheri larsen
Employees Worked With
jesse Hoffman
December 09, 2011
Everyone at the dealership I worked with was very helpful and friendly. Jesse Hoffman the car buying process so simple and he was very knowledgeable and helpful. I love m car so much and I love knowing that and friendly. Jesse Hoffman the car buying process so simple and he was very knowledgeable and helpful. I love m car so much and I love knowing that it was a great deal. Jesse took the time to show me some of the features of my new Honda CRV, I was impressed. I'm glad I decided to go to this dealership and had the opportunity to work with jesse and the people in the finance department. More
by Jaspreet
Employees Worked With
Jesse Hoffman
December 09, 2011
I baught a used 2011 Honda civic form this dealership on nov 06-2011 i wait there almost whole day for sine the paperwork with my wife and two year old baby with nothing to eat ,and finely 5:00 pm we decide nov 06-2011 i wait there almost whole day for sine the paperwork with my wife and two year old baby with nothing to eat ,and finely 5:00 pm we decide to leave the dealership without buying the car , then JOHAN BENTA finice guy come outside from his office told us just sine the agreements and we mail all the copy to your adderess today is DEC 08-2011 we still not get the paperwork , and they sine we owe one touch up paint and $25 gift card still no get it yet , i call them so many time what happend to my paperwork they told me they mail it long time ago , what whaapend to $25 gift card and touch up paint they told me they maild it long time ago too , i call 5 times in one month to TRAVIS HOLT store manager one month 5 massages no call back yet , everybody there is proffsanely lyers ,i call SAM RIELLY internet manager he one of them tell us same thing , after so many time call them i gave up man they don't worth it , why make your living lie everyday for make $200 to $300 selling cars , i call Hondafinancial direct the mail my contract next day afer looking the paper work they charge me for one full year registration but i got the new plate and tag good for six month , i call agian talk with ALVERNA title handler BELL HONDA she told week ago you will get a check around $190.05 back from BELL HONDA i give them one more week before i file in small claim court for my refund , More
by preet
Employees Worked With
JESSE M HOFFMAN
December 08, 2011
My wife and I live in St Louis Missouri , We wanted to take a driving trip all through the western states. No I am a car nut and I thought a new Honda Ridgeline would be a great choice and it was . But ma take a driving trip all through the western states. No I am a car nut and I thought a new Honda Ridgeline would be a great choice and it was . But making this an even more exciting adventure I decided to start the trip with buying the car out west. I called several dealers and Bell seemed to join in on the excitement of our plans . They were as friendly and helpfull as it gets, and I have bought several new cars in my life . Bell Honda gave us as good or better deal then I was going to get in my home town. Bell also picked us up at the airport and had everything ready when we arrived . Now because of Bell they started us off on a great adventure we will never forget. Now this may sound strange but we may go back to Bell for the next new car. Thank You Bell Honda, Ed and Debbie Hammerschmidt More
by hammer622
Employees Worked With
jesse hoffman and others they all were very good
December 08, 2011
I was pleased with Bell Honda. My sales associate Jesse Hoffman got me the deal that I requested. I would definitely purchase another vehicle from Bell Honda. Hoffman got me the deal that I requested. I would definitely purchase another vehicle from Bell Honda. More
by mperez23
Employees Worked With
Jesse Hoffman
December 08, 2011
An all around great experience, undertaken at a tough time. I got a car I love, at a price I can afford, and did it quickly so I could deal with the other personal challenges I was facing. Our family h time. I got a car I love, at a price I can afford, and did it quickly so I could deal with the other personal challenges I was facing. Our family has been doing business with these guys for about five cars now, and they never disappoint. The car rocks, it's the lowest interest rate I've ever received, mechanically it seems flawless, and they shaved thousands off the price. They spent the entire day working with my wife and I, and helped guide me into a perfect fit. We don't buy cars often, and I hope this one will last many years, but I'd go back in a second when the time comes, and recommend them to all lay friends. More
by Typhonus
Employees Worked With
Jesse Hoffman, Chris Quintana
December 02, 2011
Stopped into Bell Rd Honda due to being in that area and needed an oil change. Typically, I go to a dealership in Scottsdale for my routine oil changes. No appointment is required, just pull into the Expres needed an oil change. Typically, I go to a dealership in Scottsdale for my routine oil changes. No appointment is required, just pull into the Express Lane and they take it from there. Bill seemed irritated that I did not have an appointment, and asked me three times what advisor I was scheduled to see. I told him no advisor because I did not have an appointment. I also asked him if he could honor the online coupon even though I did not have it printed out. His response was a cold "NO!," so I told him the dealership in Scottsdale has and/or printed out the coupon for me. I asked Bill if he could print it out and and again he said "No" and proceeded to tell me they needed it for a reimbursement from Honda. The "express" oil change took three hours. While waiting, I went into the Sales office and they printed out the coupon for me. I ultimately received my discount, but had to go out of my way to do so. I was also surprised that Bell Rd Honda does not give complementary car washes with their oil changes, as my regular dealer provides. More
by jimmy81918
Employees Worked With
Bill Peters
November 29, 2011
Working with Alan was very enjoyable. He provided honest answers and spent the extra time with me explaining everything about the CR-V. It is very refreshing to see a dealership and a car salesman who are h answers and spent the extra time with me explaining everything about the CR-V. It is very refreshing to see a dealership and a car salesman who are honest and make you feel at home. Thank you Bell Honda and I will be referring my friends and family to you and Alan. More
by bkbajb
Employees Worked With
alan biancardi
