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Bell Honda

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.5
3,518 Reviews
It's all about you at Bell Honda! We opened our doors in 1988 and have happily served car shoppers in the Valley ever since. A milestone in the store's long and honored history occurred in 2004, when it received a complete remodel. Today, we still have one of the most state-of-the-art Honda dealerships in Phoenix, AZ, but what really sets us apart is our dedication to providing an excellent car buying experience for our customers.
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701 W. Bell Rd.

Phoenix, AZ

85023

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Showing 3,518 reviews

July 29, 2026

I have already sent a letter of complaint to the CEO of Bell Honda dealership a month ago regarding my issue and have never gotten a response. More

by dzaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Hansmeier
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Se.Ca.
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Jul 30, 2026 -

Bell Honda responded

We appreciate you taking the time to share your feedback and make us aware of your concerns. Our team strives to ensure customer inquiries are reviewed appropriately and that communication remains responsive throughout the process. We value hearing when expectations regarding follow-up have not been met and would welcome the opportunity to learn more about your experience. Please reach out to Destiny Cherry, Customer Relations Manager, at DCherry@vtaig.com so we can discuss your concerns further.

July 29, 2026

We will never buy from you again. We purchased a used “certified “ VW Tiguan, drove it less than 1000 miles and found it needed $5000 worth of repairs. I tried working with you but ne More

by gaparicio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Heman Kue
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 30, 2026 -

Bell Honda responded

We appreciate you taking the time to share feedback regarding your vehicle purchase and ownership experience. Our team strives to provide quality vehicles, clear communication, and appropriate assistance when concerns are brought to our attention. We take feedback regarding vehicle condition, post-sale support, and customer communication seriously and would welcome the opportunity to review the details of your experience. Please reach out to Destiny Cherry, Customer Relations Manager, at DCherry@vtaig.com so we can discuss your concerns further.

July 24, 2026

The service technician was attentive and helpful. And I can’t believe this survey just required a 15 word MINIMUM. More

by Me
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I remember a different person, Aiden?
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Jul 27, 2026 -

Bell Honda responded

We are grateful for the kind words about your service experience. It is great to hear that our technician made the visit a positive one, and we will be sure to pass along your feedback to the team. We look forward to seeing you again at Bell Honda!

July 24, 2026

Everyone was great. Faith did an amazing job of communicating with me. Even though this was a complicated job everyone was patient and didn’t give up on repairing my veh More

by Hutchcraft89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faith Williamson.
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Jul 27, 2026 -

Bell Honda responded

Thank you for sharing this wonderful feedback! It means a lot to hear that Faith and the rest of our team made such a positive impression, especially on a more complex repair. We understand that situations like this can be stressful, and we are glad our team stayed patient and committed throughout the process. We will be sure to pass along your kind words to Faith and everyone involved. We hope to see you again at Bell Honda!

July 20, 2026

Informed me I needed services that weren't needed at all cost of almost 3500.00 dollars. They told me they re charged a/c which isn't any colder than it was before. I took it in for an inspection, oil chang More

by Preston B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Hansmeier
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service dept.
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Jul 23, 2026 -

Bell Honda responded

We are disappointed to hear about your recent service experience and the concerns you shared regarding your recommended services, pricing, and vehicle inspection. We strive to provide transparent recommendations and quality service to help our customers make informed decisions. Please contact Leon Vasquez at LVasquez02@vtaig.com for further assistance.

July 19, 2026

Nice people. Car ready when promised. They seem to want to take care of their customers. More

by NoreenL9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 22, 2026 -

Bell Honda responded

We are happy to hear that your visit went smoothly and that your car was ready when promised. Knowing that our team made a positive impression means a lot to us. We look forward to seeing you again the next time you need anything from Bell Honda.

July 19, 2026

Straight up fair negotiation No pressure. Listened made it happen. Will be happy to meet again and get next car. Service department is fair and competent. More

by Wearl45
Recommend Dealer
Yes
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Jul 22, 2026 -

Bell Honda responded

Thank you for taking the time to share your experience with us. It is great to hear that the negotiation process felt fair and that our team took the time to listen to what you needed. We are also glad the service department left a positive impression. We look forward to working with you again when you are ready for your next vehicle.

July 19, 2026

Recall repair with rental car was done efficiently and smoothly. No issues. Three more words. More

by GREGGO3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 22, 2026 -

Bell Honda responded

Thank you for your review, GREGGO3. It is great to hear that your recall repair and rental car experience went smoothly from start to finish. We take pride in making the service process as straightforward as possible, and feedback like yours lets us know we are on the right track. We look forward to being here for you whenever you need us next.

July 18, 2026

So friendly and right on time No more It's was a great experience So nice More

by AZSHIPLEYS
Recommend Dealer
Yes
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Jul 21, 2026 -

Bell Honda responded

We are excited to hear that your visit was such a positive one! Being friendly and on time are things we take seriously, so it means a lot to know that came through during your experience. Thank you for taking the time to share this, AZSHIPLEYS, and we hope to see you again at Bell Honda.

July 17, 2026

I have always had wonderful experiences at Bell Honda. From purchasing my last two vehicles to servicing them. Even when I've had difficulties dealing with warranty issues, the dealership has always been More

by ajohnson54
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Hansmeier
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Jul 21, 2026 -

Bell Honda responded

We are honored to read this, and we truly appreciate you taking the time to share your experience with us. Building long-term relationships with our customers is something we take great pride in, and knowing that you have trusted us through multiple vehicle purchases and years of service means a great deal to us. We are glad that even through the more challenging moments, like warranty concerns, you felt heard and treated fairly. It is also wonderful to hear that Joshua has consistently made your visits enjoyable with his communication and care for customers. Thank you for your continued loyalty, and we look forward to serving you for many more years to come.

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