Bell Honda

On January 2, I took my car to Honda for paint protection. I believe the advisor’s name was Brandon. He told me that my sun visor needed to be replaced and that it would be covered under warranty. protection. I believe the advisor’s name was Brandon. He told me that my sun visor needed to be replaced and that it would be covered under warranty. He said he would order the part so it would be ready at my next visit. After leaving the dealership that day, I noticed my gas tank was empty, even though it was full when I brought the car in. On January 17, I returned because the car was making a noise when braking. I had a 7:00 a.m. appointment and chose to wait instead of leaving the car. I mentioned the gas issue to Johnny, but he told me that couldn’t be true and implied that I was lying. No customer should ever be treated that way—especially after waiting four hours. I was also told that I needed about $1,000 worth of services, but that I would have to bring the car back because they did not have the parts. This included the brakes, which they said needed replacement but could not be repaired at that time. To make matters worse, my sun visor was never replaced. When I returned, I was told I would now have to pay for it out of pocket—even though I was originally told it would be covered under warranty. Overall, this experience was frustrating and disappointing. I don’t feel confident in the service I received, and I will not be returning. More

Very pleased with our recent purchased from Bell Honda. Amber, Blake, Walid and Leo were all very helpful as we made our decision. We were more than happy with the purchase price and the value of our trade Amber, Blake, Walid and Leo were all very helpful as we made our decision. We were more than happy with the purchase price and the value of our trade. Very honest and fair dealership with excellent staff. I would strongly recommend Bell Honda for your next new car!!! More

Very pleased with our purchase and amazed at the fair price that was offered for our trade in. Amber, Blake, Leo and Walid were all there when we had question and provided the right answers when we neede price that was offered for our trade in. Amber, Blake, Leo and Walid were all there when we had question and provided the right answers when we needed them. More

Phenomenal, kind, friendly, knowledgeable and very professional Even the staff I didn't work with was very kind and helpful with all questions professional Even the staff I didn't work with was very kind and helpful with all questions More

The service center at bell Honda is always very thorough and reliable. No forced attempts to upsell services. and reliable. No forced attempts to upsell services. More

He is well known, try to help me to satisfy. Well knowledge, super nice, very professional. Well knowledge, super nice, very professional. More

Excellent customer service from him. He provides excellent service to his customers, offering a convincing approach and clarifying any doubts. Magnificent service! He provides excellent service to his customers, offering a convincing approach and clarifying any doubts. Magnificent service! More

Friendly, efficient service even as Christmas was only a couple of days away! Took care of everything and made it as easy as possible for me as a customer. couple of days away! Took care of everything and made it as easy as possible for me as a customer. More

Every time I go there, I'm greeted by someone in a courteous and professional manner. The waiting area is spacious with plenty of seating and the wait is always a lot quicker than I think it's going t courteous and professional manner. The waiting area is spacious with plenty of seating and the wait is always a lot quicker than I think it's going to be. More

Came in to get a new key. The wrong key was used, but Michael made it right quickly. The wrong key was used, but Michael made it right quickly. More