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Bell Honda

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.4
2,317 Reviews
It's all about you at Bell Honda! We opened our doors in 1988 and have happily served car shoppers in the Valley ever since. A milestone in the store's long and honored history occurred in 2004, when it received a complete remodel. Today, we still have one of the most state-of-the-art Honda dealerships in Phoenix, AZ, but what really sets us apart is our dedication to providing an excellent car buying experience for our customers.
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701 W. Bell Rd.

Phoenix, AZ

85023

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Showing 2,317 reviews

May 23, 2025

Everything was good. Service was good. They called Uber to take me home. All good More

by vkaralek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2025 -

Bell Honda responded

Thanks for the awesome feedback! We're thrilled to hear you had a great experience and that our team made your ride home easy. Your satisfaction means a lot to us!

May 22, 2025

As always service was awesome and Michael Vu did good on his promise to get me within the hour. Keep up the good work More

by MARYMICHELSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Moya, and Michael Vu
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May 27, 2025 -

Bell Honda responded

Thanks for the fantastic feedback, Mary! We’re thrilled to hear about your positive experience and that Michael delivered on his promise. We appreciate your support and will keep striving for excellence!

May 22, 2025

The sales experience was fine, but in the “waiting area” for finance was horrible. It was late at night (almost closing time) but we waited over an hour only to be told the good news is they could do the de More

by ROBERTHANKS00
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Javier Lopez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Aguilar
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2025 -

Bell Honda responded

We understand how frustrating it can be to wait without updates, especially late in the day. While sometimes the details in a deal take longer than expected, clear communication should never be part of the wait. If you want to talk more about this, please don’t hesitate to reach out to Walid Doumit, our General Sales Manager, at WDoumit@gmail.com.

May 21, 2025

Brought my new car in for an issue with updates. They knew they could not fix it but didn't advise me before apot. The manger was great and took care of us, but the service advisors are not the best More

by ladydivinitie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iris from service.
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May 27, 2025 -

Bell Honda responded

While we're glad to hear that the manager stepped in and took care of you, we recognize your comments regarding the service advisors and will be using your feedback to help guide our ongoing efforts to improve. If you’d be open to discussing your visit in more detail, please don’t hesitate to reach out to Trish Viramontez at TViramontez@vtaig.com.

May 21, 2025

Amber and the other members of the team did a great job servicing us through the Costco Auto Program process. Everyone was patient and forthcoming in answering our questions and genuinely seemed to enjoy More

by patrickpjok
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amber Cuellar; Keith; Branden Priemer; Robert Keelen
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May 22, 2025 -

Bell Honda responded

Thank you for the great review! We’re so glad Amber and the team made your Costco Auto Program experience smooth and enjoyable. It’s wonderful to hear that everyone was patient, transparent, and genuinely happy to help. We appreciate your kind words and hope to work with you again!

May 21, 2025

Was not like gm or dodge. Service personnel were rude and had attitude with us More

by CHADDUTT0N0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Hansmeier
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Mueller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Heman Kue
1.0
This rating includes all reviews, with more weight given to recent reviews.
Walid Doumit
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2025 -

Bell Honda responded

We’re concerned to hear that your visit didn’t reflect the level of professionalism and service we aim to provide. We’d really appreciate the opportunity to learn more about what happened and work toward a better understanding. Please feel free to reach out to Trish Viramontez at TViramontez@vtaig.com so we can look into this further and ensure your concerns are addressed directly.

May 19, 2025

I had taken my Honda cars to this Honda location for many years, and the service had always been great! Service advisors are very knowledgeable and professional, More

by JIMFGROUP424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2025 -

Bell Honda responded

Hi Jim, thank you for your fantastic review! We truly appreciate your loyalty over the years and are delighted to hear that you consistently receive great service at our location. Our team takes pride in their knowledge and professionalism, and it's wonderful to know that this has made a positive impact on your experience. We look forward to continuing to serve you!

May 19, 2025

Service was done promptly and efficiently. Personnel were knowledgeable and friendly. Would return for future services. More

by Goaliegrammy1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2025 -

Bell Honda responded

Thank you for your wonderful feedback! We are thrilled to hear that you experienced prompt and efficient service, as well as knowledgeable and friendly personnel. Your satisfaction is our top priority, and we look forward to welcoming you back for future services.

May 19, 2025

Was charged for excess hours that was not worked on my car, determined this by time the car was dropped off to the time I was called and they told me my car was ready. More

by pinkalicious480
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service worker name unknown
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May 20, 2025 -

Bell Honda responded

Thank you for bringing your concerns to our attention. We understand how important transparency and clarity are when it comes to services provided, and we take your feedback seriously. We would appreciate the opportunity to discuss this matter further and address your concerns directly. Please reach out to Trish Viramontez at TViramontez@vtaig.com at your earliest convenience to discuss your concerns. We look forward to hearing from you and finding a resolution.

May 19, 2025

The service people at this location are always professional and kind. The guys in the shop are always thorough & helpful with their inspections. More

by RAY-PHX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Vu
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May 20, 2025 -

Bell Honda responded

Thank you for your kind words! We are thrilled to hear that you have consistently experienced professionalism and kindness from our team. Our commitment to thorough inspections and helpful service is a priority for us, and it's wonderful to know that this has made a positive impact on your visits. We look forward to serving you again!

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