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Bell Mitsubishi

Rahway, NJ

4.9
1,566 Reviews
From its humble beginnings in 1988, Bell Mitsubishi has grown to become one of the Top 20 Ranked Mitsubishi dealerships in the U.S. Throughout our history, we have strived to provide the best possible customer service experience, by offering a comprehensive new and used car, truck, minivan and SUV inventory, along with top-notch service work completed by our fully-trained, factory certified service technicians. Throughout the years,Bell Mitsubishi has always made customer satisfaction its primary objective. Bell Simply Better!
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1500 US 1

Rahway, NJ

07065

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Showing 1,566 reviews

October 05, 2020

Excellent customer service & quality of work. Super friendly and great prices. No complaints, and they work very fast to get everything done at the moment More

by marilinc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neil Hutkin, Michael Monroy
Oct 05, 2020 -

Bell Mitsubishi responded

Hello! We appreciate all the kind words! We do all we can to welcome each new person that walks through our doors to our Bell Mitsubishi family and give you all the information you need to find your next vehicle! The car buying process can be difficult and stressful, but everyone here at Bell Mitsubishi aims to make it easy and smooth! If you have any questions about your vehicle, please give us a call and we'd be more than happy to help! Take care and stay safe! We're looking forward to seeing you next time!

October 03, 2020

I just wanted to say THANK YOU!!! I absolutely love my Royal Blue Wrangler. Jammal Watson from Bell Mitsubishi helped me find the truck of my dreams! I absolutely love it. The process was good and they we More

by Sam W.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jammal Watson
Oct 05, 2020 -

Bell Mitsubishi responded

Hi Sam! Reading reviews like yours really make our day! Thank you for sharing your story with us! We're excited for you too and we're happy to hear that you are enjoying your vehicle every time you drive it! Congratulations again on your new Wrangler and your first vehicle! We know how stressful the car buying process can be and we're dedicated to making the process easy and smooth, just like Jammal did for you! If you have any other questions about our new Wrangler, please give us a call and let us know! Stay safe and take care! We can't wait to see you next time!

October 03, 2020

Zaeed was Super quick, friendly, And helpful. Was able to get a deal closed and drove home with the car same day. Neil one of the business managers who helped us get a great rate and warranty. We are super h More

by Nmaster66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zaeed Tanksley
Oct 05, 2020 -

Bell Mitsubishi responded

Hello! Congratulations on your new vehicle again! It's wonderful to see that Zaeed, Neil, and the rest of our team made your experience a memorable one and were able to assist you in finding your next vehicle in such a timely manner! If you have any questions or concerns about your vehicle, we are only a phone call away and would be happy to help! Stay safe and see you next time!

October 02, 2020

At first I thought I had found a great dealership but low and behold I did not. I bought a 2016 Outlander on Aug.24th and two weeks to the day I had to put it in the shop because the rear brakes went bad. It More

by anthony.pinto402
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gary, Manager, Joseph Insera, Matthew Zezza, Ionut (John) Zvoristeanu, Michael Monroy, Juan Arana, Kamille Pryor, Omayma Bougdour, Zaeed Tanksley, Jammal Watson
Oct 26, 2020 -

Bell Mitsubishi responded

Hi Anthony, I think it goes without saying that this is far from ideal and when you purchase a vehicle, the expectation is that it is ready to go. I would like to apologize for the delay and take this into my own hands to sort out. I would like to hear from you about the specifics of your time with us and come to a resolution that sees your vehicle back to you in drivable condition. When you have the time, please reach out to me with a time, date, and phone number that would be best to contact you at. I'm looking forward to speaking with you. Joe Insera Parts Manager bellparts@bellmitsubishi.com

Oct 26, 2020 -

anthony.pinto402 responded

I sent in a responce to my complant and notified I spoke to soon. Bell Mitsubishi did take VERY good care of fixing the problem for me and for that I give them a 5 star rating. my error was judgeing them with out giving them a chance. I would go back there again when I am ready for another car.

October 02, 2020

very easy to deal with... straight forward.. no games... will definitely return, again and again was in and out within 3 hours on a saturday, best experience car buying ever ask for john More

by DBNY06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ionut (John) Zvoristeanu
Oct 02, 2020 -

Bell Mitsubishi responded

Hello! Thank you for sharing your experience with us! We're so glad to hear that John made the process easy to understand and fast! We know that car buying can be stressful and we're glad to that John relieved those pressures. Please get in touch with us if there is anything else that we can do for you and your new vehicle. Congratulations once again on your new vehicle! Take care and stay safe! We're looking forward to seeing you next time!

October 02, 2020

Very good people to buy a car from! No pressure from them at all. I just told them what I wanted where I needed to be in terms of financing and they gave me honest, real Options I would recommend them to More

by aross
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jammal Watson
Oct 05, 2020 -

Bell Mitsubishi responded

Hello! Thank you for sharing your story with us! Honest pricing is one of the reasons why we are here! Working with you to get you in the vehicle that you are looking for is always a pleasure! If there is anything else that we can do for you and your vehicle or if you have any questions, please don't hesitate to reach out to us! Stay safe and see you next time!

October 01, 2020

Service was great. And the vehicle purchase was exactly as expected (performance and otherwise). Their sales team did a great job especially Matthew Zezza. 👍. Thanks guys. Look forward to future business More

by Raymond
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Zezza
Oct 02, 2020 -

Bell Mitsubishi responded

Hi Raymond! Thank you for taking the time out of your day to leave us a review! We're glad to hear that Matthew was so helpful to you and that our staff met your expectations for service! Please get in touch with us if there is anything else that we can do for you and your vehicle! Take care and se e you next time!

September 30, 2020

They were friendly, Straight to business and courteous. They work with you and are people. Weren’t just trying to make a sale actually wanted to help More

by Monty Black
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Monroy, Zaeed Tanksley
Oct 02, 2020 -

Bell Mitsubishi responded

Hi Monty! Thank you for leaving us a glowing review! Our business is helping those with vehicle needs and we're happy to do what we can to get you the vehicle that you want most! If there is anything else that we can do for you and your vehicle, please get in touch with us and let us know! We would be more than happy to help you! Take care and see you next time!

September 26, 2020

The customer service quality was excellent. The sale agent Kamille was very patient with us and try his best to meet all our demands. He made the experience very pleasant knowing how hard and annoying b More

by Edgarba
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kamille Pryor
Oct 02, 2020 -

Bell Mitsubishi responded

Hi Edgar! Thank you for leaving us a glowing, five star review! Kamille is a fantastic member of our team and we are incredibly grateful for all the effort that he puts forth for our customers! We know how difficult and stressful searching for your next vehicle can be, but we are dedicated to removing the pressure from the buying experience! Stay safe and take care! We're looking forward to seeing you again next time!

Oct 02, 2020 -

Bell Mitsubishi responded

Hi Edgar! Thank you for all the kind words about Kamille! You're absolutely right: car buying can be a stressful process and we seek to remove the pressure from this. We're so glad to hear that Kamille made your experience exceptional! Please take care and stay safe! We're looking forward to seeing you again next time!

September 24, 2020

We bought an SUV at Bell Mitsubishi dealership, it was easy and pleasant experience. There were no hidden fees or other unexpected expenses. Mike Monroy was helpful and knowledgeable, he made our purchase More

by jborchak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Monroy
Sep 25, 2020 -

Bell Mitsubishi responded

Hello! Congratulations on your new SUV! Mike makes sure to go the extra mile for every one of our customers and is always transparent and honest about our vehicles. He isn't afraid to answer difficult questions that may come up and is fountain of knowledge for our vehicles. If you have any additional questions or concerns, be sure to get in contact with us and we'd be happy to help! Take care and stay safe!

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