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Bell Road Mitsubishi

Phoenix, AZ

4.7
2,239 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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1901 E Bell Rd

Phoenix, AZ

85022

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Showing 2,239 reviews

May 01, 2025

I had a really young salesperson that didn't know anything about the vehicle. He told me I could take it in and plug it into my garage no problem. But when I got it home it's a 220 volt adapter and n More

by monica.lifebalance
Recommend Dealer
No
Employees Worked With
Aj Nelson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aj Nelson
May 03, 2025 -

Bell Road Mitsubishi responded

Thank you for sharing your experience, Monica. We sincerely apologize for the lack of information and guidance provided during your visit. We truly value your feedback, and we’ll use it to improve our training and communication. If you'd like to discuss this further or need assistance with any features, please don’t hesitate to reach out. Your satisfaction is important to us, and we’d love the opportunity to make things right.

May 01, 2025

Overcharged on my down payment. And can't get a call back Called five times and left and email. Was overcharged by a thousand dollars More

by ISAACR110402
Recommend Dealer
No
Employees Worked With
Rafi Moochi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rafi Moochi
May 03, 2025 -

Bell Road Mitsubishi responded

We’re sorry to hear about the issues you’ve encountered, Isaac. This is not the experience we aim to provide. We understand your frustration with the lack of response, and we are committed to resolving this for you. Please reach out directly, and we’ll ensure this is addressed promptly. Thank you for your patience.

May 01, 2025

Patrick sold me a car that needs so much work done on it and the maintenance supervisor Rick will not help me get the problems fixed I went to have my lower control arms fixed and they only did the front lo More

by jamesjdw1984james
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aj Nelson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jamison Hill
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Bell Road Mitsubishi responded

Hi James, We’re sorry to hear you didn’t have the experience you were hoping for. Our goal is always to provide quality service and support, and we take customer concerns seriously. We encourage you to reach out to our management team directly so we can better understand the situation and discuss any next steps. – Bell Road Mitsubishi Team

April 30, 2025

The dealership is really nice and clean inside and the people are always helpful and understanding. More

by jackleenFratu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aj Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamison Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ash Salaita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafi Moochi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Beannyth Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Corbin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025 -

Bell Road Mitsubishi responded

Thank you for your kind words, Jackleen! We're thrilled to hear that you had a positive experience at Bell Road Mitsubishi. We look forward to serving you again soon!

April 29, 2025

My experience was 5 stars! ! The team is professional, knowledgeable, and friendly!! I highly recommend. More

by Mizzmandy365
Recommend Dealer
Yes
Employees Worked With
Aj Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aj Nelson
Apr 30, 2025 -

Bell Road Mitsubishi responded

Thank you for the fantastic feedback! We're thrilled to hear you had a 5-star experience with our professional and friendly team at Bell Road Mitsubishi. We truly appreciate your recommendation!

April 27, 2025

I got a diagnostic test done and was told my battery was the problem. Took it to where I got the battery and they tested it with two different devices and it was fine, so not sure what to believe. 🤔 so I h More

by carolynnkelley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aj Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Bell Road Mitsubishi responded

Hi Carolynn, Thank you for the update. We understand how concerning that uncertainty can be. We hope everything goes smoothly while you’re away, and please don’t hesitate to reach out if we can assist upon your return.   — Bell Road Mitsubishi Team

April 25, 2025

The dealership sold us a 2024 Mirage G4, but was not told it would be discontinued 2024. Makes us worried about parts and warranties. The dealership should have told us. More

by captain.b.43
Recommend Dealer
Yes
Employees Worked With
Rafi Moochi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rafi Moochi
Apr 28, 2025 -

Bell Road Mitsubishi responded

Dear valued customer, Thank you for your feedback. We understand your concerns regarding the vehicle and appreciate you taking the time to share your experience. If you have any further questions, our team is available to assist. — Bell Road Mitsubishi Team

April 25, 2025

Always great and quick Every time I come in for service I am greeted quickly and they are always kind and efficient More

by Verusha1975
Recommend Dealer
Yes
Employees Worked With
Aj Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aj Nelson
Apr 26, 2025 -

Bell Road Mitsubishi responded

Thank you for the wonderful feedback! We're so glad to hear that your service experiences at Bell Road Mitsubishi are always quick, kind, and efficient. We look forward to serving you again soon!

April 25, 2025

I always get excellent service at Bell Mitsubishi. AJ always lets me know what I need and what I don't need with my car More

by 2009!
Recommend Dealer
Yes
Employees Worked With
Aj Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aj Nelson
Apr 26, 2025 -

Bell Road Mitsubishi responded

Thank you for the great feedback! We're thrilled to hear that AJ continues to provide you with excellent service and clear advice on what your car needs. We appreciate your continued trust in Bell Road Mitsubishi!

April 24, 2025

Really needed a car same day! Richie got us a great car in our, admittedly small, budget. We definitely left happy with our purchase! More

by jurnee97
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2025 -

Bell Road Mitsubishi responded

Hi, and thank you for the great feedback! We're so glad Richie was able to help you find the right car within your budget and get you on the road the same day. We appreciate you choosing Bell Road Mitsubishi.