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Bell Road Mitsubishi - Service Center

Phoenix, AZ

4.6
938 Reviews
Call Service Center (602) 892-3870

938 Reviews of Bell Road Mitsubishi - Service Center

Sort by
October 11, 2024

You left my check the engine light on and didn't let me know if there was a problem with my vehicle. The light still goes on at the start of my vehicle but it then disappears so what is the problem with it More

by solidrock4uall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aj Nelson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jamison Hill
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 14, 2024 -

Bell Road Mitsubishi responded

Hi there, we’re sorry to hear about the confusion with your check engine light, and we appreciate you bringing this to our attention. It’s important to us that all issues with your vehicle are fully addressed. Please reach out to schedule a follow-up visit so we look into this further. Thanks for your patience!

October 11, 2024

My car is running great and the price was very affordable. Thank you very much. More

by jill68ford2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aj Nelson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 15, 2024 -

Bell Road Mitsubishi responded

Thank you for your feedback! We're glad to hear your car is running great and that you found our prices affordable. We appreciate your support!

October 09, 2024

AJ is always helpful and professional. Thank you AJ. I refer people there. Have a good day More

by H2.MUSTANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aj Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 15, 2024 -

Bell Road Mitsubishi responded

Thank you for the kind words! We’re so glad to hear that AJ consistently provides helpful and professional service—it’s exactly what we strive for. We truly appreciate your referrals, and it’s always a pleasure to have you here. Have a great day, and we look forward to seeing you again!

October 07, 2024

I had no major issues with my services at this center. Thank you so much. More

by allaboutari31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aj Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamison Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 15, 2024 -

Bell Road Mitsubishi responded

Thank you for the awesome 5-star review! We're so glad to hear everything went smoothly with your service. It’s always our goal to make sure you leave without any issues, and we’re thrilled we could deliver that for you. If you ever need anything, we’re here and ready to help. Thanks again for choosing us!

October 07, 2024

Overcharged me to look at my car and then overcharged me on estimates for what needs to be fixed and then harassed me for weeks after to write a review More

by F
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Idk I don't remember. I probably nevee spoke to this person before. Having me rate individual employees seems like you are eager to punish individuals instead of looking at how the system as a whole is a scam, Adrian Garcia
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Oct 14, 2024 -

Bell Road Mitsubishi responded

Hi there, we’re sorry to hear that your experience didn’t meet your expectations. It’s never our intention to make you feel overcharged or pressured in any way. We’d be happy to review your estimate with you and address any questions or concerns you might have. Please don’t hesitate to reach out, as we’d love the opportunity to discuss this further with you.

October 07, 2024

Always a good service experience at this dealership, never a complaint or concern at Bell Road. More

by Verusha1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aj Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamison Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 15, 2024 -

Bell Road Mitsubishi responded

Thank you for your kind words! We’re thrilled to hear that you consistently have a great service experience at Bell Road Mitsubishi. Your satisfaction is our priority, and we look forward to serving you again!

October 04, 2024

They were very attentive to my needs. I will definitely bring my business back when needed More

by jensenrg_98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aj Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 15, 2024 -

Bell Road Mitsubishi responded

Thank you for your feedback! We're glad to hear that our team at Bell Road Mitsubishi was attentive to your needs. We look forward to serving you again in the future!

October 04, 2024

Professional and AJ is Awesome he let's you know issue before working on them. More

by acalvin2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aj Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamison Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 15, 2024 -

Bell Road Mitsubishi responded

Thank you for your feedback! We're glad to hear that AJ provided professional service and kept you informed about any issues. We appreciate your support and look forward to serving you again at Bell Road Mitsubishi!

October 03, 2024

Amazing workers there quick and smooth definitely recommend them in love with my new car! More

by STACIACOX24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aj Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamison Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 15, 2024 -

Bell Road Mitsubishi responded

Thank you for your amazing review! We're thrilled to hear that our team provided you with quick and smooth service. It’s wonderful to know that you’re in love with your new car! We appreciate your recommendation and look forward to seeing you again soon!

October 02, 2024

I've had my Mitsubishi for 12 years and it's still a great car. Mitsubishi has a great 27 point inspection and great service. More

by Jellybean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aj Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 15, 2024 -

Bell Road Mitsubishi responded

Thank you for sharing your experience! We're glad to hear that your Mitsubishi has served you well for 12 years. Our 27-point inspection and dedicated service are here to keep your car running great. We appreciate your loyalty!

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