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Bell Road Mitsubishi - Service Center

Phoenix, AZ

4.6
912 Reviews

912 Reviews of Bell Road Mitsubishi - Service Center

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October 02, 2021

Unexpected service needs can be a disaster- A.J. & Service Crew took excellent care of us More

by boatrightg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aj Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamison Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Verdugo, Yahaira Stucky, Jennifer Juaraz
Oct 04, 2021 -

Bell Road Mitsubishi responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 21, 2021

Brought in vehicle for oil change and 15,000 mile service. Had a coupon from Mitsubishi for a discounted oil change that I made sure to give the service rep at the beginning. When I received the bi More

by MATT.E.BOSCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Aj Nelson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2021 -

Bell Road Mitsubishi responded

Matt.e.bosch, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around.

September 21, 2021

The dealership is acceptable but I think it's maintenance department is to high priced they a set price not by the hour just to over priced for instance set for tune up on car or oil change preset. More

by ramonsiordia58
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Aj Nelson
2.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2021

John Bundy always takes excellent care of our cars and AJ explains what needs to be repaired with what the cost for each will be. More

by Mr Terrier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aj Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Bundy
Sep 18, 2021 -

Bell Road Mitsubishi responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 16, 2021

Bell road Mitsubishi has always taken care of my vehicles and advises me of work that needs to be done More

by HAMILTN421B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Verdugo
Sep 18, 2021 -

Bell Road Mitsubishi responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 13, 2021

A major lack of Trust. Wasn't advised of a future issue 2 week earlier when the vehicle was in for other service More

by traveljr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Aj Nelson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2021 -

Bell Road Mitsubishi responded

Traveljr, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around.

September 10, 2021

The service here was great! Very nice employees. The experience was nice and service was fast and efficient! They answered my questions and really helped me out with some issues I had questions about. More

by katepeterson07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Verdugo
Sep 17, 2021 -

Bell Road Mitsubishi responded

Thank you We appreciate your business.

September 10, 2021

Its all good except some dealer once they do service or maintenance to the car they usually wash the car as well. But this dealer did not. Rather than that all is good so far More

by obaluyot
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Bomasera
Sep 18, 2021 -

Bell Road Mitsubishi responded

Hello Obaluyot, we appreciate you taking the time to leave us this feedback.

September 10, 2021

Was so used to the Mitsubishi out east Mesa would clean my car after service my car was left filthy, just think it was done in a hurry More

by BARBARACANADAYMILLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Verdugo
Sep 28, 2021 -

Bell Road Mitsubishi responded

Hello Barbaracanadaymiller, we appreciate you taking the time to leave us this feedback.

September 07, 2021

The best service I have ever had! Bell road Mitsubishi picked up my car while I was at work, got the work done and then dropped off my car. I did not have to stress about who was going to drive me to pick More

by LDEVINE101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The drivers who picked up and delivered my car, Thank You!, Chris Verdugo
Sep 18, 2021 -

Bell Road Mitsubishi responded

Hi Ldevine101, we are very happy to have provided you with such a positive experience!

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