Bell Road Toyota

Our wonderful experience at Bell Road Toyota. From the time we made a phone call to Danny Cantillo to come in and look for a new Camry--till the the day we came in and drove off with our new Camry From the time we made a phone call to Danny Cantillo to come in and look for a new Camry--till the the day we came in and drove off with our new Camry was a wonderful experience. Mr. Cantillo went out of his way to make us feel comfortable and answer all our questions which was instrumental in making our decision to make our purchase. In addition he offered his assistance in pairing our smart phones to the Toyota programs available in the Camry even on weekends which was convenient for us. Danny exemplifies excellent and gracious customer service. We are looking forward to having our Camry serviced at Bell Road Toyota in the near future.---Greg and Maddalena Pentkowski More

wonderful customer service We went to Bell Toyota thinking we knew exactly what we wanted. A few hours later, we had changed our mind. Our thanks to Danny Cantillo, for being We went to Bell Toyota thinking we knew exactly what we wanted. A few hours later, we had changed our mind. Our thanks to Danny Cantillo, for being patient with us and allowing us to test drive several vehicles. He also answered all our questions. We left Bell Toyota with a new car! Thank you Bell Toyota, for a very positive experience. More

Manipulative liars Awful experience. I was interested in a used truck they had on their lot. It was a rare truck, a Ford, and they didn't know what they had with the tru Awful experience. I was interested in a used truck they had on their lot. It was a rare truck, a Ford, and they didn't know what they had with the truck. I first inquired about the truck and started an email conversation with Jerry Schwelling who called me by the wrong name, then was rude, and finally quite answering my emails. I had to make up a fake name and new email address in order to get a new salesman to call me. Next up was Danny Cantillo, who for the most part was good to deal with, but he let the sale of the truck slip away. I called him and told him I have financing ready, I have a credit card for the down payment, let's get it done. But I was told I had to wait because someone was looking at the truck, keep in mind this is week #4 of me trying to get this truck. Yes 4 weeks. I do live out of state, but I had transportation in place, they just needed to know what day to pick the truck up. On the day the truck was sold I got a text from Danny saying, "hey Shane, the truck is yours. I will call you in 30 minutes. I'm grabbing a bite to eat." Well, during his 30 minute break the truck was sold to someone else. Now anyone reading this who's gone through the process of buying any type of vehicle knows xxxx well it takes a whole lot longer than 30 minutes to complete the purchase of a vehicle. I was very upset so I called and spoke to the General Sales Manager, Ty Reed. He showed zero compassion, told me he's never heard the term "sold out from under you," and reiterated that it was just my loss, bad luck. Now, another detail to this story is Danny and I were working on the final numbers out the door. Well he said he couldn't move on a certain amount, couldn't move a penny. 3 days later the trucks price drops $200, not saying that that's a lot of money, but clearly you had room to move on the price, that to me was a bit shady. I was also told by Danny that he would get more for the truck at Auction then he was getting from me. Now to be specific, they wanted $36,500 and I made the initial offer of $34,500. We were not that far off at all. I strongly disagree with the notion that they would have gotten more at auction for the truck. So, I lose out on a truck that would have meant something to me, something of sentimental value, and not one person at this dealership cared. I get it, it's a business and I'm no one to them, but I cannot recommended them to anyone who lives in the area and definitely wouldn't recommend them to anyone out of state. Truly an awful experience. Stacy, if in fact you do read this review, I would love to talk to you over the phone. More

Happy customer! Was nervous about going to a car dealership, but our sales guy Danny was super kind, very fair and patient. Great deal!!! Thank you Danny! Was nervous about going to a car dealership, but our sales guy Danny was super kind, very fair and patient. Great deal!!! Thank you Danny! More

Great I would at that the service from Danny was great and very helpful. I would recommend anybody to purchase a vehicle from Bell Road Toyota. Friendly env I would at that the service from Danny was great and very helpful. I would recommend anybody to purchase a vehicle from Bell Road Toyota. Friendly environment and really makes you feel welcomed and valued. More

Just what I need Ryan, Musa and Ben worked hard to get us the car we wanted after our other Toyota was wrecked in less than a year. These guys work hard to get you wha Ryan, Musa and Ben worked hard to get us the car we wanted after our other Toyota was wrecked in less than a year. These guys work hard to get you what you are looking for. More

First time buyers This was the best experience we had ever. This is our first time buying a car. They work with us and out situation. Would come back for another vehicl This was the best experience we had ever. This is our first time buying a car. They work with us and out situation. Would come back for another vehicle. More

Wonderful experience! Everyone gets that unsettling feeling as soon as you set foot on onto a dealership lot. As soon as Big Ben came to talk to us, he helped put our mind Everyone gets that unsettling feeling as soon as you set foot on onto a dealership lot. As soon as Big Ben came to talk to us, he helped put our mind at ease. He has a wonderful personality, and he was knowledgeable. The process of the buy was smooth, all the way from the test drive, into the finance department. We love our Jeep. Thank you Big Ben and the rest of the team. More

Great Buying Experience Big Ben was an amazing salesman. Took his time to let me test drive all the vehicles I wanted and answered all my questions. He showed me all of my op Big Ben was an amazing salesman. Took his time to let me test drive all the vehicles I wanted and answered all my questions. He showed me all of my options and I had a great experience. I ended up leaving with a brand new Toyota Rav4. It was a great dealership and I would recommend it to anyone looking for a new or used car! More

Danny Cantillo is great! Their internet buying experience was fantastic. The price was fair and the team was easy to work with. I would highly recommend you buy a car here. Their internet buying experience was fantastic. The price was fair and the team was easy to work with. I would highly recommend you buy a car here. More