Bellingham Ford Lincoln - Service Center
Bellingham, WA
775 Reviews of Bellingham Ford Lincoln - Service Center
Very good customer service. Very happy with Kenley Callow, my service advisor, and Steven Miller in the autobody dept. I appreciate their dedication and hard work to get thing Very happy with Kenley Callow, my service advisor, and Steven Miller in the autobody dept. I appreciate their dedication and hard work to get things done right. More
I had a problem. They went out of their way to fix it, and keep me happy. They went out of their way to fix it, and keep me happy. More
If I could give zero stars, I would. I brought my car to Bellingham Ford after calling ahead and being assured they could help reassemble part of my engine block (I already had all the p I brought my car to Bellingham Ford after calling ahead and being assured they could help reassemble part of my engine block (I already had all the parts, some brand new). I had my car towed to their shop, and then it sat there for four months. During that time, I called, emailed, and even showed up in person multiple times, only to be told each time that “there are a lot of cars in front of yours.” After months of zero real communication or updates, I was finally told they couldn’t do the work after all and that I’d “just need a whole new engine” — with a quote of $13,500 for parts and labor. I never received an initial quote, never received updates, and was blindsided with that information after months of waiting. When I declined, they accused me of attempting to abandon my car in their lot, even though I had been the one constantly reaching out trying to get answers. The last person I spoke with was also rude, which only added to an already awful experience. In short: no communication, no accountability, and no respect for the customer’s time or money. Thanks for absolutely nothing, Bellingham Ford. More
Trevor explained carefully everything I needed to understand about the necessary repair for my F 150 Ford Truck. I was grateful for his kindness and patience with my questions. understand about the necessary repair for my F 150 Ford Truck. I was grateful for his kindness and patience with my questions. More
I have no complaints with this dealership. They explain what was done and what might be needed. They explain what was done and what might be needed. More
this was a very complicated problem that took a month to resolve. throughout, your guys were courteous, attentive and tried to keep my costs down. high fives to all! k resolve. throughout, your guys were courteous, attentive and tried to keep my costs down. high fives to all! k More
We at the Burlington Fire Department cannot thank the team at Bellingham Ford Lincoln enough for the priority service they provided allowing us to get our first run ambulance back on the road. I personal team at Bellingham Ford Lincoln enough for the priority service they provided allowing us to get our first run ambulance back on the road. I personally did not talk with any of the service team, but they can all have a 5 star on us!! More
Not completely the job in my car. Very frustrated doing work on the car to just be doing work on the car Very frustrated doing work on the car to just be doing work on the car More
Very good customer service. They pick my car from work and drop it off each They pick my car from work and drop it off each More
Great communication and friendly staff! We recently purchased our new Explorer ST and Kerri was super helpful getting accessories ordered! We recently purchased our new Explorer ST and Kerri was super helpful getting accessories ordered! More