Bellingham Ford Lincoln - Service Center
Bellingham, WA
757 Reviews of Bellingham Ford Lincoln - Service Center
WE HAVE A 2020 TRANSIT VAN THAT HAS BEEN WAITING FOR A TRANSMISSION PART FOR ALMOST 2 MONTHS. THE COMMUNICATION FROM THE SERVICE DEPT HAS BEEN NON EXISTENT. I HAVE TO PHYSICALLY VISIT BECAUSE WHEN I LEAVE TRANSMISSION PART FOR ALMOST 2 MONTHS. THE COMMUNICATION FROM THE SERVICE DEPT HAS BEEN NON EXISTENT. I HAVE TO PHYSICALLY VISIT BECAUSE WHEN I LEAVE A VOICE MAIL I HAVE NEVER RECEIVED A CALL BACK. WHEN I SHOW UP IN PERSON I AM TOLD THAT THERE IS A PART STILL ON ORDER AND GIVEN A DATE IN THE FUTURE WHEN IT WILL READY. WHEN THE DATE PROMISED COMES & GOES NO CALL OR UPDATE. More
The diagnostic and repair was done quickly. Staff was friendly, informative and responsive to my questions. Staff was friendly, informative and responsive to my questions. More
My F150 Collision prevention never worked since day one I drove. Connect numerous times and visited for service 3 times, no hope to be fixed. I don't know is Ford's problem or dealer's problem. drove. Connect numerous times and visited for service 3 times, no hope to be fixed. I don't know is Ford's problem or dealer's problem. More
Great place! I have used them for many years, only thing I might say, is if I could be a little bit more informed on what’s going on. Blessings going to Dana. I have used them for many years, only thing I might say, is if I could be a little bit more informed on what’s going on. Blessings going to Dana. More
Had a tranny safety recall on my truck, they were able to pull it up fast and let me know what needed to be done without me having to think too much. Placed it on a the schedule, and the repairs went smoothl pull it up fast and let me know what needed to be done without me having to think too much. Placed it on a the schedule, and the repairs went smoothly. My truck's tranny feels and sounds better. I'll be going back to Bellingham Ford for all my complex auto mechanical needs in the future. Plus, the staff I dealt with are incredibly friendly and professional. More
The Service department lied to me for 5 weeks. When I got tired of being patient and lied to I escalated up the ladder to upper management, again, AFTER 5 WEEKS on being patient. When I did I was When I got tired of being patient and lied to I escalated up the ladder to upper management, again, AFTER 5 WEEKS on being patient. When I did I was further lied to until finally I had enough dishonesty. I sat down with the Service manager and he made more promises he didn’t keep. He knew I was going on vacation and needed a vehicle so he said he’d get me into one but he didn’t. Then, when I posted on my Facebook page about my experience he refused to work on my vehicle and now, while I’m on vacation, he’s parking my truck at my home and leaving the keys in it. Ford Motor Company says, “they’re independent dealers and basically can do whatever they want. No more Fords for me. No wonder they’re a declining market. More
Great service and convince of a shuttle makes it so much easier to get work performed on your vehicle easier to get work performed on your vehicle More