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Bellingham Ford Lincoln - Service Center

Bellingham, WA

4.0
688 Reviews

688 Reviews of Bellingham Ford Lincoln - Service Center

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January 25, 2022

My truck service went quickly and was thoroughly checked out. The service people were friendly and helpful. More

by BREAKRIDER1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Carrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie James-Silva
Feb 01, 2022 -

Bellingham Ford Lincoln responded

BREAKRIDER1, Big thanks for the great review, we very much appreciate you!

January 25, 2022

Sometimes in the service industry things just can go sideways and that is what happened here. When the service manager, David Carrera, became aware of the situation he called me directly and did not jus More

by Skookum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Starkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Carrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Carrera in Service and Michelle Starkey
Feb 01, 2022 -

Bellingham Ford Lincoln responded

Skookum, Very much appreciate you sharing your experience! Glad that we have earned another chance when you need us! Thank you

January 24, 2022

I purchased my used F-150 from Bellingham Ford, and they went out of their way to make sure everything was right. I ran into a problem a few weeks after I took delivery. They gave me a loaner car while the More

by NoName
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabrinah Garza
Feb 01, 2022 -

Bellingham Ford Lincoln responded

NoName, Thanks for the review, we appreciate the business and the opportunity to keep you happy!

January 24, 2022

The service staff seems overwhelmed and short handed. It took me several calls and texts with what seemed to be an answering service that didn’t get back with me on several attempts. It took me several more More

by dan.hemenway
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabrina
Feb 01, 2022 -

Bellingham Ford Lincoln responded

dan.hemenway, Thanks for taking the time to share your experience! We are in the midst of hiring and training, we promise to be better in short order!

January 22, 2022

Hi, the service was great; a little disappointed that the driver’s seat floor wasn’t vacuumed as advertised. I got excited when I saw it because mine really could have used it. Thanks a lot 🙂 More

by tinamauler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie James-Silva
Feb 01, 2022 -

Bellingham Ford Lincoln responded

tinamauler, Sorry for the mistep, please come back for a refresh! Thanks for taking the time to post a review!

Feb 01, 2022 -

tinamauler responded

Thank you, I think I will 😊

January 22, 2022

We can’t overstate how great an employee you have in Charlie Silva. He kept us informed every step of the way and worked with us to make sure we were happy with your service. And we were. What a great g More

by BarryMullen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie James-Silva
Feb 01, 2022 -

Bellingham Ford Lincoln responded

BarryMullen, Thaks for the great review of Charlie in our Service department! Much apprecaited!

Feb 01, 2022 -

BarryMullen responded

Charlie was wonderful and very helpful. You folks are lucky to have such a good employee. Thank you

January 20, 2022

Their care towards their customers is fantastic. It never fails the good attention I get from Julian Greening. Very caring More

by Maritza393
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Carrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Gonzalez
Jan 20, 2022 -

Maritza393 responded

Their care towards their customer is fantastic. It never fails the good attention I get from Julian Greening. Very caring!!!

January 19, 2022

The folks at Bellingham Ford are professional, very courteous and helpful. They are very thorough and don't miss a thing when servicing your vehicle. I only ever have had one complaint and that is spea More

by dean.linder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Carrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katie Bruinsma
Feb 01, 2022 -

Bellingham Ford Lincoln responded

dean.linder, Thank you so very much for such a great review! Truly appreciated!

January 19, 2022

Jay was exceptional with his service and help. However there system and techs tried to charge 4 hours of labor for an hour and a half job which was down right wrong. I will be returning for service strict More

by BMORGAN206
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jay
Feb 01, 2022 -

Bellingham Ford Lincoln responded

BMORGAN206, Thanks for sharing your experience, we do use guides to review hours per job, we would be happy to review with you!

Feb 01, 2022 -

BMORGAN206 responded

Sure i would love to have you guys show me how a vehicle that was there for 3 hours was charged 4 hours of labor. Once again thank you Jay!

January 18, 2022

Alittle frustrating to have to wait so long for an oil change. I had an appointment for oil and also asked about 2 other repairs. Seriously took hours. I've always been happy with this dealership but More

by Ford4me
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabrina Garza
Feb 01, 2022 -

Bellingham Ford Lincoln responded

Ford4me, Thanks for taking the time to share your experience. We indeed are in the midst of changing over the department manager, we have an outside company coming in to help us get going in the right direction. I thank you for your patience and promise that we are listening and fixing!

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