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Bend Honda
Bend, OR
463 Reviews
Bend Honda is focused on providing customers with an honest and simpler buying and service experience. We believe in giving customers straightforward information so that they can make confident decisions. Bend Honda joined the Lithia Motors family of dealerships in July 2010 after being acquired from Bend Garage Company. The store moved from the downtown location it shared with Chevrolet Cadillac of Bend into an empty dealership space on Hwy 20 in 2011. Bend Honda, located near the surrounding areas of Bend, Madras, LaPine, Three Rivers,Redmond, Sisters and Sun River Oregon, features features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new Honda models such as the Honda Accord Coupe, Accord Crosstour, Accord Sedan, Civic Coupe, Civic Hybrid, Civic GX NGV, Civic Sedan, Civic Si Coupe, Civic Si Sedan, CR-V, CR-Z, Element, Element SC, FCX Clarity FCEV, Fit, Insight Hybrid, Odyssey, Pilot & Ridgeline. Bend Honda also has Honda Certified used Cars and SUVs, these vehicles meet Honda's demanding standards for quality and pass a meticulous certification process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 463 reviews
September 10, 2020
Cameron is very knowledgeable, friendly and he really takes his time with you. You never feel rushed or that he has somewhere else to be. His constant attention to you as a person is a great skill and i takes his time with you. You never feel rushed or that he has somewhere else to be. His constant attention to you as a person is a great skill and is a very valuable asset to Honda. Taylor was very friendly and knew all the answers to our finance questions. He was very fair with negotiation pricing with us. Buying a car is something I never want to do but they made this a pain free experience! More
by Kksloan
Employees Worked With
Taylor Freeborn, Cameron Rynearson
August 19, 2020
Cameron Rynearson made it an easy experience...He was knowledgeable, answered all my questions and made the process non-stressful. Really appreciate all his help! knowledgeable, answered all my questions and made the process non-stressful. Really appreciate all his help! More
by kimberlycanino
Employees Worked With
Cameron Rynearson
July 31, 2020
Don/t go here if you want any type of customer service I unfortunately purchasesd my car a little over a year ago. It was a disaster from the beginning. I have had nothing but issues with these people. Thi I unfortunately purchasesd my car a little over a year ago. It was a disaster from the beginning. I have had nothing but issues with these people. This time I made an appointment to get something that would hold a Kayak. I brought my car in the night before as I know this is easiest for them. Living in Redmond it cost me about $70.00 roundtrip to go drop off and come back. I had not heard anything about my car so I called them around 11:30 and the girl who answered and she said she tried to call me and I didn't answer. Last time I was there the phone number was as issue as well. I changed my number very soon after purchasing the car and every time I go in they always call the old number, I though this was fixed because the manager Joe said he will make sure its fixed. But again it is not fixed. I also wrote my name and number with the form I filled out when I dropped the car off, so why was that not looked at? She kept saying I only made 1 mistake. Its not just the mistake its how you deal with it. They did not quote me the over $800.00 over the phone they said it would be $280.00 roughly. They ordered the wrong part and I lost and entire day because of the mistakes they made and I have a $70.00 Uber bill that I had to pay for nothing. When I finally got my keys Rory came out after me and asked me why I was so miserable which I thought was very inappropriate. He then opened my passenger car door and tried to get in my car when I was trying to leave and he kept saying, even with the coved-19 going around you can't be nice. I told him I wasn't aware that the Covid-19 was a reason to give bad customer service. I wanted to leave and he wanted to argue. He sat there with my passenger door open and his arm on the top of the car. I was hot and I wanted to leave. He kept going on and on about how miserable I am and told me that they don't need my business. I told him I was calling Joe his manager that finally made him leave, He said I am going to tell Joe now. So I had called to speak with Joe but Rory had already got to him in his office and they wouldn't put me through because they said it was a meeting. I have left several messages for Joe that have not been answered which is very disappointing. I always get the service done where I have purchased my car. Apparently I should have read more reviews. Please save yourself a headache and do somewhere, anywhere else. More
by Dgoody73
July 31, 2020
Best Service Around! I had my CRV serviced yesterday and worked with Ty; he was great! So personable and helpful. Explained everything they did to the car and answered all I had my CRV serviced yesterday and worked with Ty; he was great! So personable and helpful. Explained everything they did to the car and answered all my questions. Everyone at the dealership was attentive and friendly. I came home and told my husband about the great service your Honda dealership gives. Thank you! More
by Suzie Downing
Employees Worked With
July 23, 2020
Very Polite and efficient! Your service representative, Ty, was extremely polite and helpful getting me into your system as a new customer. As a walk in, my oil change was done Your service representative, Ty, was extremely polite and helpful getting me into your system as a new customer. As a walk in, my oil change was done in a short period of time while I waited. When finished, Ty, went over all the details of the items that were checked during service. I appreciated that they were wearing masks and following the social distancing guidelines. Thank you! More
by Manuel
Employees Worked With
July 23, 2020
Everyone was friendly and they had the social distancing in place. Thank you for your concern for your customers safety and well being during this crisis. in place. Thank you for your concern for your customers safety and well being during this crisis. More
by HCook75
Employees Worked With
Katelyn Steele
July 15, 2020
Great experience Always a pleasure to do business and get my car serviced at Bend Honda. It's a simple easy process. Their service is excellent and they are friendly a Always a pleasure to do business and get my car serviced at Bend Honda. It's a simple easy process. Their service is excellent and they are friendly and professional. If you haven't done business there you should check them out. More
by VP
July 09, 2020
Very efficient and thorough. Ty was very courteous and he answered my questions clearly and explained the services scheduled before they started the work. Ty explained things tha Ty was very courteous and he answered my questions clearly and explained the services scheduled before they started the work. Ty explained things that were found and recommendations during the services performed so that I could make timely decisions about additional services needed. After the services were performed, he made sure that my car was parked in the shade, the car was just as clean inside and outside as it had been when I left it and my seat was in the correct position (I am short and that was really nice to not have to readjust it.) The total cost was less than anticipated and I intend to return to have my car serviced at Bend Honda again with the help of Ty. I highly recommend this dealership to anyone purchasing or serving their Honda. I have purchased three Honda's from them and will return for my next one. Each of my kids also has a Honda , bought and serviced by Bend Honda. More
by mcgrew
Employees Worked With
July 07, 2020
Outstanding service rep and repair staff keep my 2011 CRV humming smoothly. I appreciate their honesty in evaluating repairs and maintenance and only doing what’s necessary instead of running up a big bill. humming smoothly. I appreciate their honesty in evaluating repairs and maintenance and only doing what’s necessary instead of running up a big bill. Thanks, Ty! More
by pdbagby
Employees Worked With
