Benna Ford Superior

Korey was great to work with. Korey helped me purchase a vehicle in one day. Answered my phone call immediately during the day to make this sale happen. Very Professional and a Korey helped me purchase a vehicle in one day. Answered my phone call immediately during the day to make this sale happen. Very Professional and a pleasure to work with him and other folks at Benna Ford. More

Kyle was a great salesman! This is my second vehicle I bought in my life and the second I bought from Kyle, and I will definitely return for my third. He is a very relatable pe This is my second vehicle I bought in my life and the second I bought from Kyle, and I will definitely return for my third. He is a very relatable person who made me comfortable in my decisions. More

Kyle is a great sales person! He helped me order a new Explorer with everything that I wanted. I never felt any pressure. I got a great trade in value for my car. Kyle totally set up my computer system Explorer with everything that I wanted. I never felt any pressure. I got a great trade in value for my car. Kyle totally set up my computer system and helped me through how to sync everything up. I will definitely buy from Benna, and specifically, Kyle again! More

After caring for an ill family member for a week, I was ready to travel 3 hours to my home south of Superior when my gently used, well maintained older car decided to have a flashing engine light! I called ready to travel 3 hours to my home south of Superior when my gently used, well maintained older car decided to have a flashing engine light! I called my local dealer and they advised I take the vehicle into the nearest Ford dealership to have it repaired. I called Benna Ford Service and explained that I was from out of town, had an blinking engine light emergency situation and that I needed to leave town. I was told that I needed an appointment to have my car looked at and the soonest he could get me in would be 3 or 4 days! I explained that I was from out of town and needed to return. I didn't have 3 or 4 days to hang around for an appointment. His response was that I could drop off the car but he didn't think he could do anything about it for 3 or 4 days. I asked if they could at least hook up the car to the diagnostic computer so I could see what I was dealing with and they said I needed an appointment to do that. I asked him what they do when they have emergencies brought in and he said that usually the person just drops off the car and they get to it in three or four days. My hometown dealership would never ever think of turning away a person in need, let alone turning away a potential customer. Evidently these guys don't care if you are a potential customer or if they have repeat business. I have always bought Ford / Mercury products and I have always had excellent customer service when I go to Ford Dealerships. I was totally unprepared to be brushed off when I was in need of emergency service. I eventually found a small repair shop who diagnosed and repaired my vehicle immediately. I was able to leave town less than 3 hours later than I had planned. So unless you can plan to have our car break down in advance so you know you can schedule your service 3 or 4 days out, don't bother calling this dealership. They won't be able to help you :( More

Old school pricing scam dealership. My sales guy was fine, but the pricing is a joke. Make sure you research it! I was looking at raptors, 50k plus purchase. They had a used one with 3000 miles. The fine, but the pricing is a joke. Make sure you research it! I was looking at raptors, 50k plus purchase. They had a used one with 3000 miles. The were asking $2000 over New, zero miles, MSRP. I asked them best price, the sales manager dropped it to MSRP of a new one. I told them, I could pay that for a new one at any dealer. Walked out laughing at how they could be in business. Bought a brand new raptor at Apple Valley Ford 2 days later. I recommend driving 150 miles to go see them, completely different experience! More

i bought a 2008 dodge advenger in the summer not thinking about the heat so I found out when my warranty was up and try calling benna ford asking if we could work something out but didn't pretty much said to about the heat so I found out when my warranty was up and try calling benna ford asking if we could work something out but didn't pretty much said to bad its in ur hands now so then I took it back to them and traded that piece of crap in and got a 2010 ford escape and low and behold after my warranty was up the a/c went out and call benna and said I just bought this 6 months ago can u guy work with me and I got a voicemail no call back or nothing would never recommend going there More

I have been searching for a new car for about a year and became very excited to try out a new Fiesta 2013. When I arrived at Benna I found there was only one hatchback model available, while they were adver became very excited to try out a new Fiesta 2013. When I arrived at Benna I found there was only one hatchback model available, while they were advertising they had more that were roughly $2,000 cheaper, and the car interior was dismantled. Headrests were off, seats here folded randomly and paper was crumpled up inside. Joe insisted we take it for a drive, so I decided to at least get a feel for it and see if it was the car for me. So after reassembling the car and having the worst test drive of my life, we finally returned to Benna. I asked him what price he would be willing to sell the car for, given the state it was in and the fact that it already had 100 miles on it. This was when his true colors finally appeared. He pushed hard to pull my credit, kept ASSURING me that the pull would do nothing to my credit score, which is complete BS. I told him I didn't want to talk about financing, trade in or anything like that, all I wanted to hear was the price they were willing to sell the car to me for. He refused to budge, so I asked him to give me the paper he had drawn a sales grid on and he refused to hand it to me. I then asked for a copy, and he tossed a pad of paper and a pen at me telling me to write it myself. Luckily the jerk got up to ask his manager and, "See what he could do for the price." So I grabbed the grid and walked out. He then followed and, passive aggressively asked, "Are you mad at me?" Ladies, I didn't listen to my mother when she warned me about this men's club, but please be warned. This is a place that sees a woman and considers them a lesser being, someone to prey upon. I will never recommend this dealership or even consider the purchase of a Ford in this area because of these jerks. More

Worst car buying experience EVER!!! The saleman was extremely pushy, the car we ended up purchasing was marked at almost twice the kelly bluebook value (shame on us for not researching more), but if th extremely pushy, the car we ended up purchasing was marked at almost twice the kelly bluebook value (shame on us for not researching more), but if that is the way Benna conducts themselves...then shame on them. We tried to refinance and were told that since we are many thousands of dollars underwater, we are unable to at this time. Save yourselves the money and the hassle and PLEASE shop elsewhere. More

I would definately recommend... We have made 3 purchases from them in last 6 years. Always easy and straight forward. Our recent transaction was there were options we wanted in an SUV but they didn' have on from them in last 6 years. Always easy and straight forward. Our recent transaction was there were options we wanted in an SUV but they didn' have one on the lot. There was one being sold by another dealer in town and they got it for us for cheaper than what the other dealer was asking. They have gone above and beyond this time as well as the other two! More

We were looking for a new or used Ford 150, my fiance went in and he was told that they would do a search for him and call him. I called 2 weeks later still looking for a truck again told they would call went in and he was told that they would do a search for him and call him. I called 2 weeks later still looking for a truck again told they would call. Well after almost 2 months still have not received a call back. I called and left a message saying that we have found a truck and after many years driving a Ford, we switched to Chevy. That is poor business not to return phone calls. More