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Bennett Chevrolet - Service Center

Egg Harbor Twp, NJ

4.7
441 Reviews
Call Service Center (609) 568-7788

441 Reviews of Bennett Chevrolet - Service Center

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May 25, 2024

Took care of my problem immediately. I wish they would wash the cars in for service. It would be a big deciding factor in returning or not for service. I'm sure they wash the new cars! More

by Bob Posey
Recommend Dealer
Yes
Employees Worked With
Rich Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Disabatino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle did an excellent job.
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May 27, 2024 -

Bennett Chevrolet responded

Bob, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (609) 910-1163.

May 25, 2024

Got there very courteous took my information down what I had to get done walked around friendly people around and they called me when my car was ready. I’ve been going there for many many years. More

by JOSE.R.SOTO59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Disabatino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 27, 2024 -

Bennett Chevrolet responded

Thank you for choosing Bennett Chevrolet as your first choice for all your automotive needs! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 25, 2024

ROUTINE SERVICE W/OIL change, tire roation was a great experience, quick, clean, convenient & Shuttle service was on point. More

by JLCANNON7581
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Disabatino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shuttle-driver: 5 stars
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May 27, 2024 -

Bennett Chevrolet responded

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

May 24, 2024

Great service , caring people however they did not rotate my tires like they were suppose to even though the paper said they did More

by LEONTHART67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Disabatino
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 27, 2024 -

Bennett Chevrolet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (609) 910-1163 to discuss your concerns, as your satisfaction is of utmost importance to us.

May 24, 2024

Kyle was great to work with truck looked great when I picked it up thanks More

by Jtsmithace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
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May 26, 2024 -

Bennett Chevrolet responded

Thank you for the positive feedback! We appreciate your 5-star review and are delighted to hear that you had a great experience working with Kyle and the Bennett Chevrolet team. We hope to see you again in the future. Safe travels! Best, The Bennett Chevrolet Team

May 27, 2024 -

Bennett Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 24, 2024

Just picked up my truck for the forth time for the same issue and it’s not fixed More

by Welsh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
-rob
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May 27, 2024 -

Bennett Chevrolet responded

We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (609) 910-1163. We look forward to hearing from you.

May 24, 2024

Helped us get a brand new car at our budget this is our second car in the last two years More

by DARMONWIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Garrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 26, 2024 -

Bennett Chevrolet responded

Thank you for choosing Bennett Chevrolet for your recent purchase! We are thrilled to hear that we could assist you in getting a brand new car within your budget. It's always a pleasure to help you find the perfect vehicle. We look forward to assisting you again in the future. Have a great day! Best, The Bennett Chevrolet Team

May 24, 2024

Jon was highly professional and explained all about my car. He made sure of I know understud it all , he was very thorough. It was a pleasure to deal with him. More

by AMARC823
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Disabatino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rebecca Regii
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 26, 2024 -

Bennett Chevrolet responded

Thank you for your kind words and positive feedback about your experience at Bennett Chevrolet! We are thrilled to hear that Jon provided you with excellent service and took the time to ensure you understood everything about your car. We appreciate your business and look forward to assisting you in the future. Best, The Bennett Chevrolet Team

May 27, 2024 -

Bennett Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 23, 2024

Had timing chain replaced…2 timing chain leaks per my mechanic . Will NEVER go there again…Service Rep. Robert has no compassion ! More

by Jerzigirl
Recommend Dealer
No
Employees Worked With
Rich Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Disabatino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 24, 2024 -

Bennett Chevrolet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (609) 910-1163 to discuss your concerns, as your satisfaction is of utmost importance to us.

May 22, 2024

Was quoted over the phone a price of $490 for the repair. When i picked up my truck the cost was $756. I would never have told them to do the repair for that amount of money. This was a thermostat replace More

by HMSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Disabatino
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 22, 2024 -

Bennett Chevrolet responded

I believe this requires a bit more context as it has been researched and found that you were given the quote of $490 plus the diagnostic charge and we were given (begrudgingly) the go ahead to move forward. We try to be a transparent as possible with our pricing so that there is no miscommunications. We personally spoke yesterday and I did try on behalf of a loyal customer to try and help but there are unfortunately things that need to be done to access the part that needs to be changed, which in turn requires more labor time (which was accounted for) in the original quote. I apologize we couldn't discount the service we provided you after the fact, at the figures you thought you should pay. We wish you all the best and if you would again like to speak to me personally about this, please reach out.

May 22, 2024 -

HMSKI responded

When I was told "$490 to replace the themostat", me and any other intelligent person would take that as the total cost for the new themostat is $490. There was no mention of other charges. Then when i show up to pick up my vehicle im told the cost is $756. Thats xx. Why was the original over the phone quote not given as $756? Because at that price I would have told you not to do the job and gone elsewhere. $756 for a new thermostat is robbery.

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