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Benson Ford Inc
Easley, SC
484 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online at www.bensonford.net for more information about vehicles, set up a test drive or inquire about financing!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 484 reviews
May 01, 2024
Lisa Jo was great to work with from initial contact through final delivery of my vehicle. But it didn't end there, after delivery was was helpful in getting the right person to answer my questions. through final delivery of my vehicle. But it didn't end there, after delivery was was helpful in getting the right person to answer my questions. More
by startrek96
Helpful April 27, 2024
Service department was very rude, especially Scott. His manager called to defend him and told me that the Ford company had stopped making the part to fix my truck. Another dealership ordered the part a His manager called to defend him and told me that the Ford company had stopped making the part to fix my truck. Another dealership ordered the part and fixed the problem for half of price. The service manager lied to me. I don’t trust them. More
by dzm
April 13, 2024
I made an appointment to have my F150 repaired by calling on a Thursday and received an appointment the following Wednesday at 8:00 AM. I left the truck at 6:45 AM in front of the service department. I left on a Thursday and received an appointment the following Wednesday at 8:00 AM. I left the truck at 6:45 AM in front of the service department. I left the keys in the service drop box with a message I would pick it up at 4:00 PM. I was told when I made the appointment, that a diagnostic would have to be done and it would cost me $150.00. I said OK that would be fine. After they had my truck all day long, I went to pick it up only to find out that they had done nothing to my truck. I asked what did the diagnostic show. Scott's reply "I don't know anything." I said it appears to me that you did not want to work on my truck. Scott said it takes 48 hours and I did not give them time to diagnose the trouble and fix the problem. I went to another dealership and had the problem diagnosed and fixed in less than an hour. I bought one vehicle from Benson Ford of Easley, SC and I will not buy anymore vehicles from them. An appointment in the service department does not mean a thing to the Benson service techs. I would not recommend my worst enemy to them. More
by dzm
Employees Worked With
Scott
March 09, 2024
We were looking for a particular make/model and found this car online. Lisa Jo was very prompt in getting us a few more photos and information. We live 2-1/2 hours away and the car wasn't completely read this car online. Lisa Jo was very prompt in getting us a few more photos and information. We live 2-1/2 hours away and the car wasn't completely ready, but we went to have an initial look at it. We got to meet Lisa Jo in person (who is wonderful!) and met with Steven, our salesman. He was also very helpful. We put a deposit on the car as we definitely wanted it, but had not been able to do an actual test drive yet. They worked out all the financing during the week so when we came in the following Saturday everything went smoothly and quickly. The vehicle exceeded our expectations and my wife is very happy with it. The whole experience was pleasant. Felt we left there having made new friends! More
by R2Sane
February 14, 2024
The people at Benson Ford make buying a new vehicle a pleasure, just like it should be. The staff is professional, knowledgeable and willing to help in every way! I would recommend giving them the opport pleasure, just like it should be. The staff is professional, knowledgeable and willing to help in every way! I would recommend giving them the opportunity to earn your business and respect! I purchased a New 2023 Ford F-150 XLT Super Crew FX4 with the 3.5 Eco boost in January of 2024. More
by mthilley
February 02, 2024
I enjoyed my entire experience with this dealership from start to finish! I believe James was my sales person he was very kind and informative. What drove home my experience and gave them a 5 star rating wa start to finish! I believe James was my sales person he was very kind and informative. What drove home my experience and gave them a 5 star rating was Lisa Jo! She went above and beyond for me and was extra patient while helping me. We laughed together while attempting to log in to my account that I was locked out of. What could have been awkward bc of my account issues she made enjoyable and kind. I would hands down rate this dealership a 10/10! Customer service from everyone was spot on. Great way to end the year!!! More
by Jchaney3011
January 31, 2024
Purchased a new 2023 Ford Escape AWD from Benson Ford. Excellent experience with sales pro Harry Fisher and manager Jon Fisher. Along with the fiance manager, we worked out a great deal for the car, trade Excellent experience with sales pro Harry Fisher and manager Jon Fisher. Along with the fiance manager, we worked out a great deal for the car, trade and my budget! Highly recommended. More
by B Reynolds
January 06, 2024
Super friendly staff and very informative. This was my first time buying a vechicle and they walked me through every step by explaining everything in a way where I could understand everything This was my first time buying a vechicle and they walked me through every step by explaining everything in a way where I could understand everything. Thank y'all so much. More
by kaylee wooten
November 03, 2023
Harry really took great care of us. Right from the start it couldn’t have been a more pleasant experience. He took care of multiple issues that arose. Very professional and helpful. Right from the start it couldn’t have been a more pleasant experience. He took care of multiple issues that arose. Very professional and helpful. More
by Richard.bock
Employees Worked With
September 22, 2023
Mr Pru has always been good to work with. Very helpful. This is our third vehicle from him. Very helpful. This is our third vehicle from him. More
by PAULBALLEW83
Employees Worked With
