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Benzel-Busch Mercedes-Benz

Englewood, NJ

4.8
4,850 Reviews
Benzel-Busch Mercedes-Benz is the authorized Mercedes-Benz dealer at 28 Grand Ave in Englewood, NJ, family-owned by the Agresta family for nearly 50 years and part of the Benzel-Busch Family of Dealerships. We carry one of the region's largest selections of new and Certified Pre-Owned Mercedes-Benz vehicles, including AMG and Mercedes-Maybach, along with Mercedes-Benz EVs and vans. Our on-site AMG Performance Center serves drivers who want the full performance lineup, and our Certified Pre-Owned inventory passes a comprehensive Mercedes-Benz inspection. Service is handled by the Service Department at Benzel-Busch Mercedes-Benz, at the same address, with factory-trained Mercedes-Benz technicians, genuine Mercedes-Benz parts, and a Mercedes-Benz Certified Collision Center. We also operate the SMART Service Department for smart fortwo owners, gas and electric. Individual account representatives, customer loaner vehicles, and concierge service were pioneered here, and they remain part of how we work. We serve Englewood, Tenafly, Ridgewood, Fort Lee, Paramus, Edgewater, and drivers throughout Bergen County, Hudson County, and the New York metro area. Established in 1962 Benzel-Busch Motor Car was founded in Englewood by Ziggy Benzel. In 1978 he sold it to Joseph Agresta, Sr., whose family had been in transportation since the early 1900s: blacksmiths in Southern Italy and then Hudson County, NJ, a Diamond T truck dealership under Arthur Agresta I, and, through AVA Leasing Inc., early pioneers of individual vehicle leasing when the major finance companies did not yet offer it. Joe brought that service philosophy to Mercedes-Benz retail and introduced individual account representatives, customer loaner vehicles, roadside assistance and concierge service well before the industry adopted them. He also put the dealership to work in the community, supporting local charities, sports leagues, schools and hospitals. His children run the business today as the Benzel-Busch Family of Dealerships: Benzel-Busch Mercedes-Benz in Englewood, Mercedes-Benz of Orange County in Harriman, NY, and Genesis of Englewood, with Maybach and smart added along the way.
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28 Grand Ave

Englewood, NJ

07631

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Showing 4,850 reviews

December 20, 2010

We were very pleased with our experience at Benzel Busch, especially with Joseph Simsek. We leased my vehicle and were so impressed with our experience that we went back 3 months later to get my husband's ca More

by julietrifon
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Recommend Dealer
Yes
Employees Worked With
Other Employees : Joseph Simsek
December 13, 2010

Very nice for the holiday season indeed. Such as refreshing approach, where everyone has a part but all seem to know what they are doing. Got a great deal and the time spent was minimal to finish or More

by itsonlikedonkeykong
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Price
Recommend Dealer
Yes
Employees Worked With
David Hong, Michael Mchenry, Tim Gerber, David Hong
December 11, 2010

I have leased my 2011 ML from this dealer. I have contacted them on line. David contacted us immediately. He is an excellent salesman. Never tried to push the deal. Honest about pricing. We Changed o More

by konkesa
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Price
Recommend Dealer
Yes
Employees Worked With
David Hong, David Hong
November 28, 2010

Rene was a very knowledgeable and helped us with all our needs from price to size I would recommend him to all my friends, family and associates in the future.. He was accommodating to all our needs and m More

by drp4drp4
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Recommend Dealer
Yes
Employees Worked With
Rene Garcia
November 26, 2010

David Hong is overwhelming knowledgeable in the automobile industry. He is a true car sale professional, with patience for every question and courteous to every need. He is humble and honest, in ev More

by amorovat
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Hong, David Hong
November 24, 2010

David was extremely gentlemanly and professional and the fact that he could speak Korean fluently was certainly a great help and comforting for my wife and I. However, it was not simply the language and cul More

by sbyoun
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Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hong, David Hong
November 19, 2010

I leased a 2011 ML350 from Benzel Busch Mercedes.The quality of service they provided was outstanding. In particular their salesman David Hong was incredible. He works with the customer extremely well a More

by enasirov
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hong
November 15, 2010

This is a really great dealership. Everyone that I have interacted with is very friendly and extremely helpful. I worked with Giovanni Barbero and he gave me a great deal on a c300. The girl who I worked w More

by ldoctor
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giovanni Barbero/Deej Holland
November 10, 2010

I initially contacted this dealership over the internet and within 15 mins I received a response from David Hong asking me a few questions regarding the equipment I was looking for and my color preference. More

by Benz350
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hong
November 09, 2010

Nothing but the best from the 2 gentlemen who helped me purchase my GL450. Mr. McHenry (sales manager) was extremely easy to talk to, very professional, quick to the point and on top of that gave me the b More

by mindy009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael McHenry and David Hong