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Benzel-Busch Mercedes-Benz

Englewood, NJ

4.8
4,862 Reviews
Benzel-Busch Mercedes-Benz is the authorized Mercedes-Benz dealer at 28 Grand Ave in Englewood, NJ, family-owned by the Agresta family for nearly 50 years and part of the Benzel-Busch Family of Dealerships. We carry one of the region's largest selections of new and Certified Pre-Owned Mercedes-Benz vehicles, including AMG and Mercedes-Maybach, along with Mercedes-Benz EVs and vans. Our on-site AMG Performance Center serves drivers who want the full performance lineup, and our Certified Pre-Owned inventory passes a comprehensive Mercedes-Benz inspection. Service is handled by the Service Department at Benzel-Busch Mercedes-Benz, at the same address, with factory-trained Mercedes-Benz technicians, genuine Mercedes-Benz parts, and a Mercedes-Benz Certified Collision Center. We also operate the SMART Service Department for smart fortwo owners, gas and electric. Individual account representatives, customer loaner vehicles, and concierge service were pioneered here, and they remain part of how we work. We serve Englewood, Tenafly, Ridgewood, Fort Lee, Paramus, Edgewater, and drivers throughout Bergen County, Hudson County, and the New York metro area. Established in 1962 Benzel-Busch Motor Car was founded in Englewood by Ziggy Benzel. In 1978 he sold it to Joseph Agresta, Sr., whose family had been in transportation since the early 1900s: blacksmiths in Southern Italy and then Hudson County, NJ, a Diamond T truck dealership under Arthur Agresta I, and, through AVA Leasing Inc., early pioneers of individual vehicle leasing when the major finance companies did not yet offer it. Joe brought that service philosophy to Mercedes-Benz retail and introduced individual account representatives, customer loaner vehicles, roadside assistance and concierge service well before the industry adopted them. He also put the dealership to work in the community, supporting local charities, sports leagues, schools and hospitals. His children run the business today as the Benzel-Busch Family of Dealerships: Benzel-Busch Mercedes-Benz in Englewood, Mercedes-Benz of Orange County in Harriman, NY, and Genesis of Englewood, with Maybach and smart added along the way.
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28 Grand Ave

Englewood, NJ

07631

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Showing 4,862 reviews

December 21, 2010

Would be IMPOSSIBLE to find a better car buying experience then dealing with Michael Hill. I was connected with Michael via the Edmunds website... out of the 6 or 7 guys who emailed me back, Micha More

by jlevin18
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Michael Hill
December 21, 2010

Michael Hill made each of my experiences at Benzel-Busch unique and pleasant. My first car being the FourTwo Smart Car led my experience, and then when time came to purchase my Mercedes E350 it was a natura More

by fazeymac
Customer Service
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Recommend Dealer
Yes
Employees Worked With
Other Employees : Michael Hill
December 21, 2010

Peter,was well groomed,courtious,great on follow up.He did everything he said he would and then some.He found a way to convince me to make the purchase even though i had more time left on my Lexus lease. More

by Bruce Fogel
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Peter Poliandro
December 21, 2010

My dealer was extremely friendly. He was able to answer all of my questions and concerns. When it came time to select the right vehicle, I was able to confidently choose the GLK. So far, I have no compla More

by hwanged
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Joseph Simsek
December 21, 2010

A very positive experience. Prior to visiting the dealership, informed Joseph of the vehicle I was interested in, and upon arrival, he showed me the 2 available models, went for a test drive and disc More

by LeMisVH
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Recommend Dealer
Yes
Employees Worked With
Other Employees : Joseph Simsek
December 21, 2010

Joseph was an excellent salesperson. He was honest, friendly, helpful and professional. More importantly, he helped me get a better deal. I had gone to another dealership and was about to lease a car More

by bahmansamiian
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : joseph simsek
December 21, 2010

From the first moment I perceived that this visit to a car dealer was going to different. The perception turned out to be correction Peter Poliandro made my wife and I comfortable immediately and proceede More

by weiselberg
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Peter Poliandro
December 21, 2010

I set out to my local, reputable Mercedes Benz dealership on a mission to lease a new car for the first time. The sales representative who assisted me was Joseph Simsek. He made the process of leasing a car More

by Mezik
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Recommend Dealer
Yes
Employees Worked With
Other Employees : Joseph Simsek
December 20, 2010

Hello; Recently I bought an E-350 from your dealership. Hello; Recently I bought an E-350 from your dealership. Joseph Simsek helped me to select the car I was looking for. His knowlege on the car details More

by Mreyhan
Customer Service
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Friendliness
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Recommend Dealer
Yes
Employees Worked With
Other Employees : Joseph simsek
December 20, 2010

Joseph was a true pleasure to work with and I would highly recommend him to anyone lookiing to purchase a Mercedes Benz. He was able to answer all of our questions regarding the R350 and helped us to More

by bjm236
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Joseph Simsek
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