Michael Hill
Michael Hill at Benzel-Busch Motor Car
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Michael Hill

Sales Manager

Benzel-Busch Motor Car

28 Grand Ave
Englewood, NJ 07631

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3.9
111 Reviews

Dealership Experience

16 yrs, 5 mos

Industry Experience

19 yrs, 10 mos

Languages Spoken

English English

3.9

111 Reviews

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111 Reviews of Michael Hill

August 16, 2023

Dealership Rating
Employee Rating

The dealership is very professional and immaculately clean. Doug Ryan very knowledgeable, very courteous and helpful with everything. We will always purchase future vehicles with Mr. Doug Ryan. More

by SAMMYBLOOM39
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 16, 2023

Benzel-Busch Motor Car responded

We are thrilled to hear about your exceptional experience at our dealership! Providing a professional and immaculately clean environment is of utmost importance to us. We are delighted that Doug Ryan stood out as a knowledgeable, courteous, and helpful member of our team. Your trust in his expertise and dedication is greatly appreciated. Regards, Michael Hill

July 31, 2023

Dealership Rating
Employee Rating

The Final DMV registration card is still not arriving yet. Temperate plate will expire in 2 days. Also need state inspection by myself. so frustrating.. Why not delivered the vehicle with everything rea More

by LUI.ARCHITECT
Recommend Dealer
Yes

Other Employees Tagged: whoever doing the DMV registration

June 13, 2023

Dealership Rating
Employee Rating

I had a very pleasant experience over MDW and the team took care of my issue and service seamlessly. I was truly delighted by the professionalism and the teams’ eagerness to go the extra mile. Would highl More

by FHAHMED1987
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Nieves

June 08, 2023

Dealership Rating
Employee Rating

I’m disappointed once again with my visit for the scheduled maintenance. I’m asked to schedule an appointment and I requested a loaner car but the appointment time is never met and I’m asked to wait More

by HOPALONG490
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Frank Armando

May 24, 2023

Dealership Rating
Employee Rating

EXTREMELY FRUSTRATED AND DISATISFIED WITH OVERALL EXPERIENCE BECAUSE I WAS WITHOUT MY CAR FOR ALMOST 4 MONTHS! More

by yogtiwari
Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Reputation Management

March 28, 2023

Dealership Rating
Employee Rating

Asked for transmission diagnose, got check engine diagnosed instead. Ask to fix the issue on the diagnos , manager refused to do it cause “there is too many miles on the car “. Refused to give m More

by AVIPERETZ
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

March 26, 2023

Dealership Rating
Employee Rating

Items were removed from the car. Did not seem to concern anyone. Called the dealership and requested a call back to discuss, so far, no response. This is not new to us as we have had More

by DeborahGem
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

March 22, 2023

Dealership Rating
Employee Rating

First service. Not the longest wait which was good. Went over what the car was looked for and/or fixed. More

by ADELAMBECERRA93
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 09, 2023

Dealership Rating
Employee Rating

It was a very pleasant experience . I was able to leave in a reasonable amount of time. Everyone was professional . More

by FRANKDERCOLE
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 27, 2023

Dealership Rating
Employee Rating

Great communication with service advisors/technicians. Work completed in a timely manner. Friendly managers that made sure all of my service needs were met. More

by CBAUER5
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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