Michael Hill

I've been to multiple Benz dealerships in Tri-State area shopping for a new car and they've all been sales associates coming out of a cookie-cutter. shiny suits, confident and looking-down-on-you attitude, shopping for a new car and they've all been sales associates coming out of a cookie-cutter. shiny suits, confident and looking-down-on-you attitude, telling you what you need and what you should get without listening to your needs first. Then I had a chance to visit Benzel Busch and speak to Michael. Michael is an exceptional car salesman! First of all, he's a real people person. His professionalism, product knowledge, and dedication to customer satisfaction are second to none. From the moment I walked into the dealership, Michael made me feel welcome and valued. He listened attentively to my needs and preferences, expertly guiding me through the selection process. His enthusiasm and passion for the cars he sells are contagious! Michael exceeded my expectations, making the entire buying experience enjoyable and stress-free. I highly recommend him to anyone seeking a top-notch car buying experience! 5 stars and a big thumbs up for Michael. More

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One of the worst dealerships for service. Never available and is slow at responding to schedule any appointment Never available and is slow at responding to schedule any appointment More

by TEDLEE91 Verified Customer Verified Customer

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The dealership is very professional and immaculately clean. Doug Ryan very knowledgeable, very courteous and helpful with everything. We will always purchase future vehicles with Mr. Doug Ryan. clean. Doug Ryan very knowledgeable, very courteous and helpful with everything. We will always purchase future vehicles with Mr. Doug Ryan. More

by SAMMYBLOOM39 Verified Customer Verified Customer

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The Final DMV registration card is still not arriving yet. Temperate plate will expire in 2 days. Also need state inspection by myself. so frustrating.. Why not delivered the vehicle with everything rea yet. Temperate plate will expire in 2 days. Also need state inspection by myself. so frustrating.. Why not delivered the vehicle with everything ready? Finally, the license plate came in time. The issue has been resolved. Michael Hill, the manger, has helped a lot of following up and updating me the status of delivery. He is a nice great manger. More

by LUI.ARCHITECT Verified Customer Verified Customer

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I had a very pleasant experience over MDW and the team took care of my issue and service seamlessly. I was truly delighted by the professionalism and the teams’ eagerness to go the extra mile. Would highl took care of my issue and service seamlessly. I was truly delighted by the professionalism and the teams’ eagerness to go the extra mile. Would highly recommend! More

by FHAHMED1987 Verified Customer Verified Customer

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I’m disappointed once again with my visit for the scheduled maintenance. I’m asked to schedule an appointment and I requested a loaner car but the appointment time is never met and I’m asked to wait scheduled maintenance. I’m asked to schedule an appointment and I requested a loaner car but the appointment time is never met and I’m asked to wait before I meet with the service advisor and then I’m told that they don’t have a loaner car for me. More

by HOPALONG490 Verified Customer Verified Customer

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EXTREMELY FRUSTRATED AND DISATISFIED WITH OVERALL EXPERIENCE BECAUSE I WAS WITHOUT MY CAR FOR ALMOST 4 MONTHS! EXPERIENCE BECAUSE I WAS WITHOUT MY CAR FOR ALMOST 4 MONTHS! More

by yogtiwari Verified Customer Verified Customer

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Asked for transmission diagnose, got check engine diagnosed instead. Ask to fix the issue on the diagnos , manager refused to do it cause “there is too many miles on the car “. Refused to give m diagnosed instead. Ask to fix the issue on the diagnos , manager refused to do it cause “there is too many miles on the car “. Refused to give me service, I felt uncomfortable and left. More

by AVIPERETZ Verified Customer Verified Customer

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Items were removed from the car. Did not seem to concern anyone. Called the dealership and requested a call back to discuss, so far, no response. This is not new to us as we have had Did not seem to concern anyone. Called the dealership and requested a call back to discuss, so far, no response. This is not new to us as we have had items removed from the car before when the car is in for service. This prompted a police report. After numerous recalls, the car was left without prior settings, no explanation to return them to the original state when dropped off, and even though the video states the car was completed and going to the wash station, the car was not washed More

by DeborahGem Verified Customer Verified Customer

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First service. Not the longest wait which was good. Went over what the car was looked for and/or fixed. Not the longest wait which was good. Went over what the car was looked for and/or fixed. More

by ADELAMBECERRA93 Verified Customer Verified Customer

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