
Dealership Experience
16 yrs, 5 mos
Industry Experience
19 yrs, 10 mos
Languages Spoken
English
111 Reviews
Write a Review111 Reviews of Michael Hill
August 16, 2023
The dealership is very professional and immaculately clean. Doug Ryan very knowledgeable, very courteous and helpful with everything. We will always purchase future vehicles with Mr. Doug Ryan. clean. Doug Ryan very knowledgeable, very courteous and helpful with everything. We will always purchase future vehicles with Mr. Doug Ryan. More
Other Employees Tagged: Sal Architto, Joseph Herman, Douglas Ryan, Sossio Sole, Christopher Iseman, Carlos Gonzalez, David Nieves , Tom Shanley
July 31, 2023
The Final DMV registration card is still not arriving yet. Temperate plate will expire in 2 days. Also need state inspection by myself. so frustrating.. Why not delivered the vehicle with everything rea yet. Temperate plate will expire in 2 days. Also need state inspection by myself. so frustrating.. Why not delivered the vehicle with everything ready? Finally, the license plate came in time. The issue has been resolved. Michael Hill, the manger, has helped a lot of following up and updating me the status of delivery. He is a nice great manger. More
Other Employees Tagged: whoever doing the DMV registration
June 13, 2023
I had a very pleasant experience over MDW and the team took care of my issue and service seamlessly. I was truly delighted by the professionalism and the teams’ eagerness to go the extra mile. Would highl took care of my issue and service seamlessly. I was truly delighted by the professionalism and the teams’ eagerness to go the extra mile. Would highly recommend! More
Other Employees Tagged: David Nieves
June 08, 2023
I’m disappointed once again with my visit for the scheduled maintenance. I’m asked to schedule an appointment and I requested a loaner car but the appointment time is never met and I’m asked to wait scheduled maintenance. I’m asked to schedule an appointment and I requested a loaner car but the appointment time is never met and I’m asked to wait before I meet with the service advisor and then I’m told that they don’t have a loaner car for me. More
Other Employees Tagged: Frank Armando
May 24, 2023
EXTREMELY FRUSTRATED AND DISATISFIED WITH OVERALL EXPERIENCE BECAUSE I WAS WITHOUT MY CAR FOR ALMOST 4 MONTHS! EXPERIENCE BECAUSE I WAS WITHOUT MY CAR FOR ALMOST 4 MONTHS! More
Other Employees Tagged: Reputation Management
March 28, 2023
Asked for transmission diagnose, got check engine diagnosed instead. Ask to fix the issue on the diagnos , manager refused to do it cause “there is too many miles on the car “. Refused to give m diagnosed instead. Ask to fix the issue on the diagnos , manager refused to do it cause “there is too many miles on the car “. Refused to give me service, I felt uncomfortable and left. More
Other Employees Tagged: Sal Architto, Joseph Herman, Sossio Sole, Chris Huling, Frank Armando, Christopher Iseman, Mona Elmiligi, David Nieves , Tom Shanley
March 26, 2023
Items were removed from the car. Did not seem to concern anyone. Called the dealership and requested a call back to discuss, so far, no response. This is not new to us as we have had Did not seem to concern anyone. Called the dealership and requested a call back to discuss, so far, no response. This is not new to us as we have had items removed from the car before when the car is in for service. This prompted a police report. After numerous recalls, the car was left without prior settings, no explanation to return them to the original state when dropped off, and even though the video states the car was completed and going to the wash station, the car was not washed More
March 22, 2023
First service. Not the longest wait which was good. Went over what the car was looked for and/or fixed. Not the longest wait which was good. Went over what the car was looked for and/or fixed. More
Other Employees Tagged: Sal Architto, Joseph Herman, Sossio Sole, Chris Huling, Frank Armando, Christopher Iseman, Mona Elmiligi, David Nieves , Tom Shanley
March 09, 2023
It was a very pleasant experience . I was able to leave in a reasonable amount of time. Everyone was professional . I was able to leave in a reasonable amount of time. Everyone was professional . More
Other Employees Tagged: Sal Architto, Joseph Herman, Sossio Sole, Chris Huling, Frank Armando, Christopher Iseman, Mona Elmiligi, David Nieves , Tom Shanley
February 27, 2023
Great communication with service advisors/technicians. Work completed in a timely manner. Friendly managers that made sure all of my service needs were met. Work completed in a timely manner. Friendly managers that made sure all of my service needs were met. More
Other Employees Tagged: Pasquale (Lino) Cascardi, Joseph Herman, David Nieves , HAROLD REYES



