Benzel-Busch Motor Car

David Tangen is a very good service advisor. He was completely transparent through the process and extremely thorough in helping me initiate a claim with the NY Port Authority, who completely annihilat completely transparent through the process and extremely thorough in helping me initiate a claim with the NY Port Authority, who completely annihilated my car during transport due to their negligent tow and lack of proper tools. I was stuck on the I-95 (my car completely died) and Mercedes roadside assistance had to direct me to the Port Authority because that roadway is restricted. I watched as the the Port Authority beat the xxxx out of my c300, damaging my wheel sensors and the underside of my car by using a tow hook and puncturing the underside. All that my car had wrong was a shot battery, and due to NY Port Authority’s poor service, they added $2,000 in extra damage for what should’ve been a $300 job. Now I have to go through the claim process which will likely take months of my time to recoup the difference. If it wasn’t for David (who spent 3 days chasing down A FORM), I likely still wouldn’t have the claim form or the guidance I need to get my money back. Thanks for your help David, you are a good dude and excellent at your job. More

What a wonderful experience This was my first purchase from Benzel Busch and certainly not my last. Steven David made it easy and hassle free. They are honest, reasonable and f This was my first purchase from Benzel Busch and certainly not my last. Steven David made it easy and hassle free. They are honest, reasonable and fair. Scott Raymond was a joy to work with as well. More

The service appointment was fast. My service advisor sat down and explained my service report and answered all the questions I had. He was very professional down and explained my service report and answered all the questions I had. He was very professional More

Exceptional service. Marko explained everything clearly. I bought my car for campaign service but he said that was not applicable to my car. However, he found out I needed another extended warranty service I bought my car for campaign service but he said that was not applicable to my car. However, he found out I needed another extended warranty service and got it done. More

Customer Service This was my second purchase of a vehicle at Benzel-Busch. I am very pleased with the service at the dealership. Kathy was a very excellent customer se This was my second purchase of a vehicle at Benzel-Busch. I am very pleased with the service at the dealership. Kathy was a very excellent customer service agent. More

Excellent My visits to the dealer are always perfect and reliable as always and the work that was performed are explained point by point by Frank Armando My visits to the dealer are always perfect and reliable as always and the work that was performed are explained point by point by Frank Armando More

Always excellent professional and quick. Sossio Sole is Always excellent professional and quick. Sossio Sole is outstanding at what he does. One of the main reasons I buy cares at Benzel Busch is the ex Always excellent professional and quick. Sossio Sole is outstanding at what he does. One of the main reasons I buy cares at Benzel Busch is the excellent service. More

Top of the Line Always Top of the Line Service, total professional team that cares about the customer and the car, always kept me informed of the status of my vehicle Always Top of the Line Service, total professional team that cares about the customer and the car, always kept me informed of the status of my vehicle..!!! More

Was able to match and exceed offer from another Dealership. Exceptional service department job on certified preowned inspection of lease buyout and efficient financial transaction. Dealership. Exceptional service department job on certified preowned inspection of lease buyout and efficient financial transaction. More

Once again the service team exceeded all expectations!! From the horrible moment I realized I had a flat, to the moment I picked up my “baby” and headed home John Powell and the service department made it From the horrible moment I realized I had a flat, to the moment I picked up my “baby” and headed home John Powell and the service department made it simple and easy. As simple as a flat tire may seem, it is and can be very stressful, the Benzel Bush team really made it simple and easy Job Very well done!! More