
Benzel-Busch Motor Car
Englewood, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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A very smooth transaction The agent Douglas Ryan was the best agent that my husband and I dealt with. The transaction was very smooth, he tells you upfront about the payment, n The agent Douglas Ryan was the best agent that my husband and I dealt with. The transaction was very smooth, he tells you upfront about the payment, no hidden charges and he explained well the features of the car. The people in this dealership are nice, friendly but straight talk. They will help you what you really need in a car. After the purchase, Douglas still reached out to us making sure everything is good 😊 I would definitely recommend this dealership. More
It's No. 1 All the personnel at B-B are courteous, knowledgeable, and have the customer in mind. The Service Dept. is top-notch, as are the service advisers. All the personnel at B-B are courteous, knowledgeable, and have the customer in mind. The Service Dept. is top-notch, as are the service advisers. More
Great dealership Benzel bush is a professional dealership. The whole process was simple. Who ever I dealt with from the salesmen Mike and Steve. The manager Jason. The Benzel bush is a professional dealership. The whole process was simple. Who ever I dealt with from the salesmen Mike and Steve. The manager Jason. They all made it easy. No pressure. The car was ready when promised. They answered all my questions. Feel free to call or stop by anytime if we can help with setting up the radio or anything you don’t understand. Will definitely use them in the future. More
Sales Lou Gallo made leasing a new Mercedes a great experience. Knowledgeable, friendly, a true gentleman.Lou was able to get me the best price available. T Lou Gallo made leasing a new Mercedes a great experience. Knowledgeable, friendly, a true gentleman.Lou was able to get me the best price available. Thanks More
Great service and fair pricing Tim Torell was great to work with. Explained everything in detail, broke down the estimate ahead of time and then followed up explaining all the charg Tim Torell was great to work with. Explained everything in detail, broke down the estimate ahead of time and then followed up explaining all the charges based on what was covered and what wasn't, Also having a brand new loaner was convenient too. I would definitely go back for service and will book Tim again. More
Exceptional Customer Service Once again my experience with BB exceeded my expectations. I took advantage of the valet service and loaner car option for my inspection. Chris Isema Once again my experience with BB exceeded my expectations. I took advantage of the valet service and loaner car option for my inspection. Chris Iseman contacted me and went over what service would be performed. After the work was completed, my car was returned serviced and cleaned. Sincere gratitude to Chris and the entire BenzelBusch team for professional and courteous service. More
Excellent contact, service and handling of inspections. Excellent reception, service, time of care and quality of inspection and care. It was impressive that as I pulled up they immediately registered the Excellent reception, service, time of care and quality of inspection and care. It was impressive that as I pulled up they immediately registered the car and said I could have it within an hour or so. Help yourself to coffee during the interim. More
GLA250 service B, detailing and a loaner car Quick drop off, Chris Iseman was great to work with on the service and the loaner car. I received a text message when it was ready, and was able (if n Quick drop off, Chris Iseman was great to work with on the service and the loaner car. I received a text message when it was ready, and was able (if needed) to return the loaner car a day later. I was also able to have the car (18 months old) undergo a (long standing) complimentary detailing. More
excellent customer service via Niko. doesn't get any better than this. very happy with the entire experience from start to finish. I definitely recommend. B customer service via Niko. doesn't get any better than this. very happy with the entire experience from start to finish. I definitely recommend. Bravo! More
My First Luxury Vehicle - Fast and Professional Service I was in the market for a used luxury vehicle and was treated amazingly by Steven and the other staff at Benzel Busch in Englewood. Not only was Steve I was in the market for a used luxury vehicle and was treated amazingly by Steven and the other staff at Benzel Busch in Englewood. Not only was Steven kind, he was also very funny and made me feel good about my purchase. Even though I ended up going with an Audi A4 they had in inventory, and not one of the dozens of stunning/beautiful Mercedes you will be tempted by in their showroom, I felt like I was being given the perfect amount of attention. In the past I have dealt with some annoying experiences at dealerships, having to wait forever, not being able to see the car I saw on the website (bait and switch) and being pressured into other cars that I didn't ask about. Also when I spoke with Steven - I was not harassed with tons of phone calls, texts, etc... that I have dealt with in the past. That to me comes off as desperate and not a luxury experience. This was the fastest and most pleasant car buying experience I have ever had, and I love my Audi A4! I will definitely be back in the future for my next car and highly suggest Steven! More