Benzel-Busch Motor Car

Experience Summary It was a pleasure to lease my vehicle from Lino. Stacy was very impressive too! Of course, Sal oversees the whole experience very expertly. I will be It was a pleasure to lease my vehicle from Lino. Stacy was very impressive too! Of course, Sal oversees the whole experience very expertly. I will be back again next time. More

Outstanding Service We bought our car here at Benzel Busch and had the best experience with our salesman Douglas Ryan. His service was first class from the knowledge of t We bought our car here at Benzel Busch and had the best experience with our salesman Douglas Ryan. His service was first class from the knowledge of the vehicle, financing options, all the way down to helping us with our own insurance issues with our insurance company. He was extremely patient with us while we test drove a few different vehicles and finally found us the perfect certified preowned Mercedes that was right for us. We were not able to drive away with the vehicle that day as it needed a few adjustments to be made but he told us that they would deliver the vehicle to our house. Two days later and through a snow storm he lived up to the promise and he personally delivered the vehicle to our premises. All in all we couldn't be happier that we chose Benzel Busch and are grateful to Douglas for the excellent service! More

Just as happy as the first time! My wife and I returned to Benzel-Busch Mercedes-Benz after three years of leasing our 2016 E400. Needless to say we were as happy with their services My wife and I returned to Benzel-Busch Mercedes-Benz after three years of leasing our 2016 E400. Needless to say we were as happy with their services as we were the first time. From the moment you walk in the door, you are greeted with the utmost professionalism and true sense of appreciation, regardless of whether you choose to go with them or not. Our salesman, Lamont Saunders was stellar. He understood our needs and our financial budget. Furthermore, throughout our lease, Lamont maintained a level of communication that was comfortable, and made it easy to own our car. We got into a 2018 E400 and are pleased thus far with the luxury and the performance of the vehicle. The management team, financial advisers, and the product specialists all made you feel confident in your decision to use them for your purchase. This is NOT a paid testimonial and the dealership did NOT ask me to do this, this is purely the real way we feel. Benzel-Busch is our go to dealer both in the past and now moving forward. Definitely give them a chance to impress you. More

Service B and wheel warranty Got great service, did what I asked and got my wheels repaired per my warranty. Delivered and dropped off my car to my place of residence when I was Got great service, did what I asked and got my wheels repaired per my warranty. Delivered and dropped off my car to my place of residence when I was called out of town. Very appreciated. More

Wonderful experience I got my car serviced. The dealership is vey professional and Scott is very good in what he does. Always very responsive and got my car serviced quick I got my car serviced. The dealership is vey professional and Scott is very good in what he does. Always very responsive and got my car serviced quickly. More

Service Customer service was excellent as always. Service was faster than I was told. When I picked up the vehicle, it was washed and nicely vacuumed Customer service was excellent as always. Service was faster than I was told. When I picked up the vehicle, it was washed and nicely vacuumed More

service I came in for a part recall and Chris Iseman was waiting for me, he had a loaner car all ready and had my car finished when he said it would be. Every I came in for a part recall and Chris Iseman was waiting for me, he had a loaner car all ready and had my car finished when he said it would be. Everything was perfect. More

Excellent service, as usual Love the ease of taking the car in for service at BB. Loaner was ready to go. No hassle.Would recommend the dealership any time. Love the ease of taking the car in for service at BB. Loaner was ready to go. No hassle.Would recommend the dealership any time. More

I was very pleased with the professionalism and courtesy. Harold Reyes, the gentleman, who was assigned to me was very accurate in his projected time frame for the work being done. He checked in periodically Harold Reyes, the gentleman, who was assigned to me was very accurate in his projected time frame for the work being done. He checked in periodically to make sure I was doing fine and and give me whatever updates he had. He was professional and courteous. I was very pleased with the service overall. This was my first experience with Benzel-Busch and I enjoyed it and would recommend Benzel in the future. More