Dealership Experience
10 yrs, 11 mos
60 Reviews
Write a Review60 Reviews of Lamont Saunders
December 08, 2023
All of the staff at the dealership were very welcoming and professional. Lamont was courteous and very knowledgeable. and professional. Lamont was courteous and very knowledgeable. More
Other Employees Tagged: Carlos Gonzalez
June 14, 2023
Lamont was very helpful and helped move this process along quickly. I know it can be stressful, but he helped me map everything out very easily. Highly recommend! along quickly. I know it can be stressful, but he helped me map everything out very easily. Highly recommend! More
Other Employees Tagged: Victor Hernandez
May 12, 2023
excellent service from Lamont he spent a lot of time and was super knowledgeable about the car. dealership was great as well, made everything very easy. was super knowledgeable about the car. dealership was great as well, made everything very easy. More
Other Employees Tagged: Victor Hernandez
April 13, 2023
I usually give high marks to the service department but my April 11th visit was not good. I arrived at 11:15am and gave keys to concierge. I was told it would take over two hours to repair the tire proble my April 11th visit was not good. I arrived at 11:15am and gave keys to concierge. I was told it would take over two hours to repair the tire problem the car had. So I was talking with my sales rep for a time as my lease is up soon. I was finished with sales visit at 1:30 and went to the service concierge who said that car was getting cleaned and would be up soon, wait outside. I waited until 2:15 to express my disatisfaction with how long it too to clean and bring my car up. And at that time I noticed I received a text at 12:48 saying my car was ready - no one told me to look for a text, I was told "we will let you know when car is ready". I expected someone to find me or speak to my sales rep to communicate my car was ready. Evidently around 12:30 the service dept tried to contact my rep who was with me outside of shop looking at cars I might be interested in. NO ONE ACTUALLY SPOKE WITH ME OR MY REP SAYING CAR WAS READY. So I waited and waited and waited AT 2:30 The concierge handed me my keys and I asked what happened and he said "...they parked it" I wasted over 1-1/2 hours waiting to see my car which was ready an hour after I got there. This is not service communication and pissed me off. Like I said I thought (past tense) service dept was top notch...but they cannot waste my time and expect good (or average) reviews. I am very disappointed More
March 14, 2023
The 5 stars are due to the efforts & Service of Lamont Saunders I have purchased four MB & Lamont has been outstanding I would consider him friend Thank You Eugene Sarlo Saunders I have purchased four MB & Lamont has been outstanding I would consider him friend Thank You Eugene Sarlo More
Other Employees Tagged: Carlos Gonzalez
December 01, 2022
Great place to buy car. One of the only places doing it right. Transparency and professionalism on all fronts. One of the only places doing it right. Transparency and professionalism on all fronts. More
Other Employees Tagged: Giovanni Barbaro , Jose Perez
November 30, 2022
I came in cause im good friends with Tom Shanley , Excellent service and VERY kind ! He had Lamont take GREAT care of us . I am very pleased with my car and love driving it ! Top notch service from T Excellent service and VERY kind ! He had Lamont take GREAT care of us . I am very pleased with my car and love driving it ! Top notch service from Tom Shanley and Joe Herman , You wont be disappointed !!!!!!!!!!!!!!!!!!!! More
October 06, 2022
Lamont and team were all great to work with and made the purchase process go smoothly. Will definitely go back and tell my friends and family we found honest good people to purchase from. purchase process go smoothly. Will definitely go back and tell my friends and family we found honest good people to purchase from. More