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Benzel-Busch Motor Car
Englewood, NJ
4,604 Reviews
Family owned and operated for over forty years, Benzel-Busch invites you to experience the ultimate luxury car buying experience. Our showroom is located in Englewood, New Jersey, five minutes from the George Washington Bridge. Our dedicated staff of nearly two hundred employees strives to suit each client's wish, expressed or implied. From the premier vehicle sales team to our comprehensive after-sales and technical staff, we deliver the finest automobile experience in the New York metro area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 4,604 reviews
December 29, 2018
Great customer service I would just like to say that this dealership is all about customer service. I really appreciate the care and time they put into taking care of their I would just like to say that this dealership is all about customer service. I really appreciate the care and time they put into taking care of their customers. I won't go to any other dealership. More
by nrlazar
Employees Worked With
Chris Iseman
December 29, 2018
Service of my S550 Chris Eiseen is simply the best. Very professional and friendly. Excellent service. I was able to drop off my vehicle and get a loaner in less than Chris Eiseen is simply the best. Very professional and friendly. Excellent service. I was able to drop off my vehicle and get a loaner in less than 15 minutes. My car was ready the very next morning. More
by Tdvesq
December 29, 2018
Amazing Costumer Service! Mr. Joseph Simsek is the reason why we go to dealer each time. He provides exceptional costumer service. Not only him, all the staff at Benzel Busch a Mr. Joseph Simsek is the reason why we go to dealer each time. He provides exceptional costumer service. Not only him, all the staff at Benzel Busch amazing. They are very helpful. More
by Kevin
December 29, 2018
Best Sevice Experience Ever! Everyone would agree that going to a dealer is a pain in the neck and going to get ones car service is even more stressful. Well none of that has happ Everyone would agree that going to a dealer is a pain in the neck and going to get ones car service is even more stressful. Well none of that has happened to me at Benzel Busch Mercedes Benz. I got my car last December and my experience couldn’t have been better. A year later I go to get my car serviced without an appointment through their express service, I really didn’t know what to expect I got assited by “Andrew” he explained the process and the best part is that he literally got me in and out within 1 1/2 hour plus my car was washed. If you ever need to service your car go see Andrew he won’t disappoint you. I’d also recommend Benzel Busch to family and friends. More
by Alexis8586
December 29, 2018
Wonderful sales experience My salesperson, Peter Poliandro, was very good at listening to what I was looking for in a new car. This is my third Mercedes that I own. Each time My salesperson, Peter Poliandro, was very good at listening to what I was looking for in a new car. This is my third Mercedes that I own. Each time I buy a different model based on my changing needs. My salesperson was patient and took me out on various rides so that I could see what options existed there for me and to see what I was most comfortable with. He truly understands what people need when buying a car. More
by Ninafarina
Employees Worked With
December 29, 2018
Easy transition from GLA to GLC Sixth car my family has purchased from Benzel Busch and Giovanni Barbaro. He goes out of his way to satisfy the customer and find the right deal for y Sixth car my family has purchased from Benzel Busch and Giovanni Barbaro. He goes out of his way to satisfy the customer and find the right deal for you. Financial paperwork and DMV follow up were easy and painless. No reason to buy a car anywhere else. More
by KJL
December 28, 2018
Buying a use Mercedes Excellent service and polite and professional staff especially Steven David. I enjoy the way he took time in showing the vehicle and time in showing Excellent service and polite and professional staff especially Steven David. I enjoy the way he took time in showing the vehicle and time in showing us how things work in the vehicle. More
by Highlander
December 28, 2018
Spectacular Courtesy thorough expedite talia is an exceptional sales associate she was very pleasant made me feel comfortable and I was extremely satisfied she to Courtesy thorough expedite talia is an exceptional sales associate she was very pleasant made me feel comfortable and I was extremely satisfied she took her time to make sure I was satisfied and I was More
by Smitty
Employees Worked With
December 28, 2018
Outstanding Serice Experience! We have been taking our Mercedes E350 to Benzel for a few years and have been impressed and amazed at the impeccable service we receive on every visit We have been taking our Mercedes E350 to Benzel for a few years and have been impressed and amazed at the impeccable service we receive on every visit. Other dealerships should model their behavior and attention to creating such a wonderful customer experience. Chris Iseman is an outstanding representative and goes above and beyond to ensure that your experience is exceptional. More
by JOHN
Employees Worked With
Chris Iseman
December 28, 2018
Dealership THE BEST DEALERship I have ever experienced It was a pleasure at any time to walk in and feel My car would be in good hands THE BEST DEALERship I have ever experienced It was a pleasure at any time to walk in and feel My car would be in good hands More
by Love merceded
