Benzel-Busch Motor Car

A solid experience Working with Rich Palm for the past 24 years has been a lot of fun, of course he is an expert on his product but also adds an ease of doing business a Working with Rich Palm for the past 24 years has been a lot of fun, of course he is an expert on his product but also adds an ease of doing business along with a good sense of humor. I have been a Benzel-Busch customer since 1988 and don't plan on changing anytime soon! More

I love Benzel Busch. They are the ultimate MB dealer. Superb customer service. The quality of personnel at every level of customer contact is exceptional. Each encounter is very professional and very per Superb customer service. The quality of personnel at every level of customer contact is exceptional. Each encounter is very professional and very personal. I would never consider any other dealer. More

Great service experience Took my MB in for service to resolve a hydraulics issue. Chris Isman, who is my service advisor get me up to date on the progress of the repair, whic Took my MB in for service to resolve a hydraulics issue. Chris Isman, who is my service advisor get me up to date on the progress of the repair, which was complicated and took several days. The service performed was under warranty. More

My sales person was exceptional and the process was made easy. It was a total positive experience! I will be back and will recommend others. and the process was made easy. It was a total positive experience! I will be back and will recommend others. More

Service I brought my S550 car in for scheduled service. I received a 2016 E Class Loaner. The level of service is always excellent. Benzel- Busch always makes I brought my S550 car in for scheduled service. I received a 2016 E Class Loaner. The level of service is always excellent. Benzel- Busch always makes me feel welcomed and always treats me with respect. Chris Iseman is the best . Everything was taken care off in a couple of days. I am happy. More

Service Included With My Certified 2012 E-350 Everyone was kind and professional from the get-go. I watched the mechanic service my vehicle and was impressed with his thoroughness and quick exec Everyone was kind and professional from the get-go. I watched the mechanic service my vehicle and was impressed with his thoroughness and quick execution of what needed to be done. My service adviser kept me up to date at all times. More

Elizabeth Steinhauer I had an issue with which I was not happy and Elizabeth went above and beyond to rectify the situation. She was truly professional and patient. I had an issue with which I was not happy and Elizabeth went above and beyond to rectify the situation. She was truly professional and patient. More

Outstanding service My service adviser was professional and efficient. He kept me up to date with any issues that my GL Bluetec might have had. I have two small childre My service adviser was professional and efficient. He kept me up to date with any issues that my GL Bluetec might have had. I have two small children and he kept things going quickly and smoothly. More

Excellent service. As usual. Everyone I came in contact with in the Service Department was courteous and helpful. Bob Berg is always a pleasure to deal with. We look forward to se Everyone I came in contact with in the Service Department was courteous and helpful. Bob Berg is always a pleasure to deal with. We look forward to seeing him. More

Purchase of New Mercedes I received Excellent service, the staff was very helpful and my over all experience was a pleasant one, I would recommend the dealership to anyone who I received Excellent service, the staff was very helpful and my over all experience was a pleasant one, I would recommend the dealership to anyone who wanted to purchase a new Mercedes. More