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Benzel-Busch Motor Car - Service Center

Englewood, NJ

4.1
2,256 Reviews

2,256 Reviews of Benzel-Busch Motor Car - Service Center

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February 18, 2020

Lino Cascardi, Frank Armando and Neil Newman make the whole experience from acquisition to servicing much more transparent, understandable and actually pleasant. All mentioned are true professionals. More

by muniman201
Recommend Dealer
Yes
Employees Worked With
Pasquale (Lino) Cascardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Armando, Neil Newman
February 18, 2020

Great job servicing my vehicle I have never had a bad experience servicing any of my Mercedes vehicles at Benzel Busch. The service professionals have been honest, caring, and alwa More

by RODNEY POPE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Iseman (5 stars), Timothy Reilly
February 18, 2020

My family has over twenty years of experiences at Benzel-Busch and during these years we have never thought of going anyway else. From the moment we enter the dealership we are always met with profes More

by driver175
Recommend Dealer
Yes
Employees Worked With
Orlando Dranguet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Iseman: 5 stars
February 18, 2020

Benzel Busch is great! Benzel Busch is a fantastic dealership, not only do they sell some of the most beautiful cars, they service them in the manner one would expect. I ha More

by JES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Bateman
February 18, 2020

Smart Fortwo heater blower repair Our service writer, Scott Bateman, went far beyond expectation to ensure our Smart was repaired and delivered to us in beautiful condition. I would n More

by jeff42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Bateman
February 18, 2020

Dave Tangen in service was very helpful dealing with several issues that I was having with my new 2020 GLE 350. Most issues were solved More

by KJACKUS
Recommend Dealer
Yes
Employees Worked With
Dave Tangen
February 18, 2020

Benzel-Busch Motor Car is a great dealership which I can recommend to anyone looking for a Mercedes. The sales and service people are very professional, knowledgeable, and always ready to please. My requi More

by DMIRA16945
Recommend Dealer
Yes
Employees Worked With
John Powell
February 18, 2020

service Express service was great, Harold was very helpful and Rob gave me a ride up the hill. Will only use Benzel Busch service. Coffee is good too More

by JAMES348
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harold, Christian
February 18, 2020

5 star rating Dave Tangen' assistance is greatly appreciated. He is quick to get you on your way and makes sure everything is done perfectly. If you need to get More

by KIMBANCROFT1116
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Tangen
February 18, 2020

$11 in labor to change a battery in a key? Seems rather petty since the service alone was over $700. Not necessary to charge $11 in labor. John was great though. More

by JARROUS2
Recommend Dealer
Yes
Employees Worked With
John Powell
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