Benzel-Busch Motor Car - Service Center

Good Service Slow REsponse on Airbag Recall Good timely and personal service. Routine service work was performed and need for additional work needed was well explained. Unfortunately, due to l Good timely and personal service. Routine service work was performed and need for additional work needed was well explained. Unfortunately, due to lack of available parts, replacing the two airbags which were subject to the massive multi-manufacturer recall took about two years. I realize this was beyond the control of the dealer who was very helpful in having the issue FINALLY resolved. More

My service visit was handled very professionally. This was my first experience dealing with Tim in the service department and he did an excellent job taking care of my service needs. I was however sor This was my first experience dealing with Tim in the service department and he did an excellent job taking care of my service needs. I was however sorry to learn that Jonathan Fleishman had left your employ. I had a long relationship with him and hope to establish a similar rapport with Tim. More

Best auto dealership anywhere The entire staff at Benzel Busch is exceptional in every aspects of exceeding customers' expectations. The Service Department is the best I've ever u The entire staff at Benzel Busch is exceptional in every aspects of exceeding customers' expectations. The Service Department is the best I've ever used. More

Exceptional experience. I was greeted warmly within 2 minutes afterI arrived late for my appointment. I waited in a pristine lounge with quality refreshments. I was able to s I was greeted warmly within 2 minutes afterI arrived late for my appointment. I waited in a pristine lounge with quality refreshments. I was able to see my car being worked on and I was updated with the progress. The maintenance and wash was completed in less than hour! Exceptional experience! More

Great service, the staff were easy to work with I brought my GLA250 in for the first service. The service was great, all questions were answered. The reason I chose Benzel-Busch was its service repu I brought my GLA250 in for the first service. The service was great, all questions were answered. The reason I chose Benzel-Busch was its service reputation, and they came through nicely. More

Excellent service The service and wait-time was what I had expected. My dealing with Benzel - Busch has always been very positive. The customer service staff provide go The service and wait-time was what I had expected. My dealing with Benzel - Busch has always been very positive. The customer service staff provide good service and kept me updated during the entire process. More

Service B Scott Bateman was amazing. That was the smoothest and fastest I have even been in and out for service. He was polite and efficient. Made it such a ple Scott Bateman was amazing. That was the smoothest and fastest I have even been in and out for service. He was polite and efficient. Made it such a pleasure! More

Exceptional customer service and communication Great service team with clear communication throughout the process. All work was neat and I watched as service progressed from comfortable lounge area Great service team with clear communication throughout the process. All work was neat and I watched as service progressed from comfortable lounge area. A wonderful experience! More

Replaced Tire I was taken care of immediately upon my arrival. Dave was as courteous, efficient and helpful as he has always been to my husband and me. I was taken care of immediately upon my arrival. Dave was as courteous, efficient and helpful as he has always been to my husband and me. More

Stellar service! David Nieves was our Service Manager at our last service visit. David was not only professional and prompt, his attention to detail and white glove se David Nieves was our Service Manager at our last service visit. David was not only professional and prompt, his attention to detail and white glove service was exceptional. He used text messaging to keep me posted on my service which took a few days. He had my car washed and ready for pick up when I texted him — all within 30 minutes or less. I would recommend David for all your service needs. More