Benzel-Busch Motor Car - Service Center

Exceptional Service The service and staff are excellent at Benzel-Busch. From the time of my appointment until the time I leave, everything is run smoothly and efficient The service and staff are excellent at Benzel-Busch. From the time of my appointment until the time I leave, everything is run smoothly and efficiently. More

Great customer service I didn't have a maintenance appointment. I came in because I had warning signals for my tires and my key battery. As soon as I drove up, a technician I didn't have a maintenance appointment. I came in because I had warning signals for my tires and my key battery. As soon as I drove up, a technician came to me. When I told him the problem, he pressed a button on my wheel, looked at the info and confirmed I had a flat tire. He immediately gave me to a customer service rep who set me up for service. He confirmed shortly after that I needed a new tire, gave me the price and said it would take @ 1 hr. Exactly 1 hr. later I had a new tire, my other tires had been checked and the battery in my key fob had been replaced. Can't ask for more than that - except, perhaps, a better quality tire to begin with. But I guess that's a manufacturer's issue. Everyone was very courteous. One suggestion: everyone who helped me should have a card to give me so I remember their names when it's time for a satisfaction survey. Unfortunately, I don't remember their names. More

Reliable and prompt Service manager and service team were great. Prompt on car pick up and drop off. Communicated about repairs needed, addressed every issue and returne Service manager and service team were great. Prompt on car pick up and drop off. Communicated about repairs needed, addressed every issue and returned a nicely cleaned vehicle. More

excellent service As is always the case, Benzel Busch Service is the main reason I continue to only get cars from them. Always first class, professional, courteous, an As is always the case, Benzel Busch Service is the main reason I continue to only get cars from them. Always first class, professional, courteous, and pleasure to work with. Must say, Sossio is the best supervisor and Benzel should know what what he does for their reputation. More

Service was great and my car was ready as promised. Because of the professionalism and caring staff, i have had my car service at this dealership. Keep up the good work and I will certainly continue to Because of the professionalism and caring staff, i have had my car service at this dealership. Keep up the good work and I will certainly continue to make referral to you in the future. More

B Service Completed! Brought my vehicle in for a B Service. The appointment time was honored, I did NOT have to wait. Loaner was ready to go! B Service was performed and Brought my vehicle in for a B Service. The appointment time was honored, I did NOT have to wait. Loaner was ready to go! B Service was performed and Dave T kept me up to date on the progress. Vehicle was washed and cleaned upon pick up. (Dave knows his product!) FYI => B Service is a bit pricey, but on par with other dealerships. More

Service A 1 All the service staff were respectful and acted professionally. My service person explained to me the details of the work that will be done on my truc All the service staff were respectful and acted professionally. My service person explained to me the details of the work that will be done on my truck. More

Great Very happy with service and friendly staff all the problem with the car was explain in detail. Did not have to wait long . Very efficient and great ad Very happy with service and friendly staff all the problem with the car was explain in detail. Did not have to wait long . Very efficient and great adviser , mr. David Tangen More

Fast and Accurate Service This was my first interaction with the Service department David Nieves was the service adviser. Everyone was very courteous, helpful and friendly I'm This was my first interaction with the Service department David Nieves was the service adviser. Everyone was very courteous, helpful and friendly I'm very satisfied with David Nieves and the service department. More

Great first service experience! My first service experience was as smooth as it could have been, from the greeter to the service writer! Pickup of vehicle was just as smooth and I wa My first service experience was as smooth as it could have been, from the greeter to the service writer! Pickup of vehicle was just as smooth and I was kept updated via text which was very convenient. More