Benzel-Busch Motor Car - Service Center

Last Minute Repairs The steering of our GL450 was acting up by sound and feel. Unannounced, we drove to Benzel-Busch and our service rep, David Tangen took control from t The steering of our GL450 was acting up by sound and feel. Unannounced, we drove to Benzel-Busch and our service rep, David Tangen took control from there on. The professionalism on the floor and Daves communication skills are unlike any other. Would I've liked the vehicle serviced and returned the next day, of course. But this is reality folks. All is good. More

Prompt and courteous service The car was due for a recall and David Nieves contacted me and I agreed to have it done. When I received the car it was completely clean to my pleasur The car was due for a recall and David Nieves contacted me and I agreed to have it done. When I received the car it was completely clean to my pleasure More

Excellent Express Service Fast service on low beam And my car was washed. All within 30 min Great service and constant updates given in the short time I was there. Fast service on low beam And my car was washed. All within 30 min Great service and constant updates given in the short time I was there. More

Job well done!! Brought in my 2013 ML63 for an assortment of issues that were addressed to my service advisor. Working one on one with him made the issues clear and Brought in my 2013 ML63 for an assortment of issues that were addressed to my service advisor. Working one on one with him made the issues clear and in the end result were repaired. Also, every interaction was hassle free and the staff was beyond polite and professional at all times. Thank you for an excellent experience. More

Great experience! This dealership by far has the best service department! Dropped off my car for service at 10am, no wait time! They had a loaner for me ready which was This dealership by far has the best service department! Dropped off my car for service at 10am, no wait time! They had a loaner for me ready which was sleek & clean, by 3pm same day I was back in my car which was taken care of and even washed! My service advisor was very friendly, knew his stuff and valued my time! More

Service was quick and easy. David Tangen took care of everything. He kept me informed of the progress via text and then greeted me when I returned to pick up my vehicle! David Tangen took care of everything. He kept me informed of the progress via text and then greeted me when I returned to pick up my vehicle! More

Sales and Service I had my 2nd Service done yesterday on my E-350 as well as some lease end details to discuss. Both Giavanni and Scott were outstanding. I had my 2nd Service done yesterday on my E-350 as well as some lease end details to discuss. Both Giavanni and Scott were outstanding. More

E 350 I was having my Service A done on my E-350. I was treated with excellence from beginning to end. I'll tell all my MB friends to come to Benzel-Busch. I was having my Service A done on my E-350. I was treated with excellence from beginning to end. I'll tell all my MB friends to come to Benzel-Busch. Thank you. Ben Walsh,Chip and all in the Service Dept. More

Helpful, quick, honest The Agresta family has built a great team of knowledgeable and friendly people. Always a pleasure. I highly recommend this dealership and service dep The Agresta family has built a great team of knowledgeable and friendly people. Always a pleasure. I highly recommend this dealership and service department to everyone and anyone. More

BEST. SERVICE. EVER. Not only did the Benzel team send an associate out with a loaner to pick up my vehicle, they noticed that the service needed was going to be really pr Not only did the Benzel team send an associate out with a loaner to pick up my vehicle, they noticed that the service needed was going to be really pricey and recommended some really great options to save me money on my repairs/service. They sent me pictures of the car detailing all issues and everyone was great to work with overall. Giovanni, Bill and Elizabeth are amazing. More