Benzel-Busch Motor Car - Service Center

Great customer service from technician that replaced my battery. Was here within an hour if call battery. Was here within an hour if call More

Overall service was good and timely. However staff gave me a feeling like they were judgemental (even though they were addressing me as sir i could feel like they didn’t want me there or somehow didn’t bel me a feeling like they were judgemental (even though they were addressing me as sir i could feel like they didn’t want me there or somehow didn’t belong there because my skin wasn’t light enough). More

Great service. Clear and concise explanation from representative. Fast in and out service, very convenient. representative. Fast in and out service, very convenient. More

As usual, everything was timed perfectly. The car was received when I pulled in and the receptionist cordially invited me to take a seat awaiting my representative. Scott Bateman reviewed the auto infor received when I pulled in and the receptionist cordially invited me to take a seat awaiting my representative. Scott Bateman reviewed the auto information and called my cell so that I could be in touch with him during the day. The service was completed on time and I am happy with the results. More

Great Express service. Team very courteous. Was easy to just bring in car at a time convenient to me and get a comprehensive service. just bring in car at a time convenient to me and get a comprehensive service. More

I was in a jam with a flat tire and no wheel lock key. BB to the rescue. Sent an excellent service person who got me back on the road. Gio followed up with replacement wheel locks. Very happy! BB to the rescue. Sent an excellent service person who got me back on the road. Gio followed up with replacement wheel locks. Very happy! More

Professionalism was very good. Empathy lacking. This was the second time I that to bring the car in for service for the same problem. Twice charged to correct a problem I thought was corrected the firs was the second time I that to bring the car in for service for the same problem. Twice charged to correct a problem I thought was corrected the first time. You are Mercedes Benz!!! I expected better. More

We have always had great experiences with Benzel Busch! Very professional and always courteous. Would recommend everyone! Giovanni Barbaro is our sales associate. His dedication to his customers is inc Very professional and always courteous. Would recommend everyone! Giovanni Barbaro is our sales associate. His dedication to his customers is incredible as is the service department. More

In a word, excellence. Always a great experience with Benzel-Busch. They take fantastic care with anything my vehicle needs. Best dealership I’ve worked with in over 30 years. Benzel-Busch. They take fantastic care with anything my vehicle needs. Best dealership I’ve worked with in over 30 years. More

The service advisor provided knowledgeable and prompt service.I would visit the dealership again for service. service.I would visit the dealership again for service. More