Frank Armando
Frank Armando at Benzel-Busch Motor Car
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Frank Armando

Service Advisor

Benzel-Busch Motor Car

28 Grand Ave
Englewood, NJ 07631

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4.5
243 Reviews

Dealership Experience

16 yrs, 7 mos

Industry Experience

37 yrs, 4 mos

4.5

243 Reviews

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243 Reviews of Frank Armando

August 02, 2023

Dealership Rating
Employee Rating

Great experience also have total admiration also for my service advisor Frank Armando Been buying cars there for over 30 years More

by Edwgol
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 03, 2023

Benzel-Busch Motor Car responded

Thank you for sharing your wonderful feedback with us! We are thrilled to hear about your great experience and your continued loyalty over the past 30 years. At [Car Dealership Name], we strive to provide top-notch service, and it's heartwarming to know that Frank Armando, your service advisor, has left such a positive impression on you. Frank is a valued member of our team, and we are proud to have him taking care of our customers like you. We will make sure to pass on your compliments to him and recognize his outstanding dedication to providing excellent service. Regards, Michael Hill mhill@benzelbusch.com

June 30, 2023

Dealership Rating
Employee Rating

Top-notch service. The Benzel-Busch service team was extremely professional and I highly recommend them. Tim Torell, Matthew Rivera, and the Service Team were exception More

by Andrew
Service Price Transparency
Recommend Dealer
Yes
Jul 03, 2023

Benzel-Busch Motor Car responded

Thank you for your glowing review! We greatly appreciate your kind words about our service team, particularly mentioning Sossio Sole, Tim Torell, Matthew Rivera, and the entire service team. We strive to provide top-notch service to all our customers, and it's fantastic to hear that they delivered an exceptional experience for you. We will be sure to pass along your compliments to them. We truly value your recommendation and look forward to serving you again in the future. If there's anything else we can assist you with, please don't hesitate to let us know. Thank you for choosing us! Regards, Michael Hill mhill@benzelbusch.com

June 26, 2023

Dealership Rating
Employee Rating

I waited in the lounge for 30 min after my appointment time before someone came to me. That rep did not explain clearly what would be included in the service BB. When the service was completed, the fro More

by B.YAO
Service Price Transparency
Recommend Dealer
No

Other Employees Tagged: Sossio Sole, Chris Huling, Christopher Iseman, David Nieves , Mona Elmiligi, no one sat me down to go over the service. that's I don't know who to choose from the chart above

June 22, 2023

Dealership Rating
Employee Rating

I travel from Colts Neck and deal with Benzel Busch because of Frank Armando. Hes a great rep and I cannot say enough good things about him. Will continue to work with your dealership on new cars More

by BRIAN@MAJORINSGROUP.COM
Service Price Transparency
Recommend Dealer
Yes
Jun 26, 2023

Benzel-Busch Motor Car responded

Thank you for taking the time to provide feedback on your recent experience with our company. We greatly appreciate your input, as it helps us improve our products and services to better serve you and our valued customers. We are thrilled to hear that you had a positive experience with us! Your satisfaction is our top priority, and we are committed to delivering exceptional customer service and exceeding your expectations. We will make sure to pass along your kind words to Frank who was involved in making your experience memorable. Regards, Michael Hill

June 22, 2023

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Employee Rating

The focus for the dealership is the customer experience. That is shown from the moment you book your appointment or need to come in for an emergency repairs (living in Nj- the potholes are plentiful). Chris More

by ALEX K
Service Price Transparency
Recommend Dealer
Yes

June 22, 2023

Dealership Rating
Employee Rating

Workers were smiling every time, they helped me a lot and the car is better then before now. Thank you. More

by ATATezer
Service Price Transparency
Recommend Dealer
Yes

June 21, 2023

Dealership Rating
Employee Rating

Very accommodating, prompt and convenient service. They fit me in at last minute and did my service quickly and well. More

by dhertz
Service Price Transparency
Recommend Dealer
Yes

June 19, 2023

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Employee Rating

First time at this dealership and it was a very easy honest transparent and relaxing experience. More

by angelselle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 08, 2023

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Employee Rating

I’m disappointed once again with my visit for the scheduled maintenance. I’m asked to schedule an appointment and I requested a loaner car but the appointment time is never met and I’m asked to wait More

by HOPALONG490
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Michael Hill

June 07, 2023

Dealership Rating
Employee Rating

Great place and friendly staff. FRANK was helpful, nice and also makes all the work very easy and fast. Thank you! More

by MINGOORIE83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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