
Berger Chevrolet, Inc
Grand Rapids, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,672 reviews
Didn't honor my valuable service prize Came in for a quick oil change with coupon from General Motors. Acted like they had never seen one and did not honor my valuable service for the oil Came in for a quick oil change with coupon from General Motors. Acted like they had never seen one and did not honor my valuable service for the oil change. Even marketing had no idea and said it was a promo they would not honor. They did give 50 percent off which was nice but not complimentary. I always buy Chevy and thought just once I was getting a deal from Berger. They told me to call GM. I did and they were great ... they gave me a voucher for service...not expecting that. Very impressed by that....not so impressed by Berger even though I have purchased vehicles from them. More
Wonderful service Great service very happy with salesman. He went beyond what l expected. I would come Back to your dealership any time. I am very happy with the car. Great service very happy with salesman. He went beyond what l expected. I would come Back to your dealership any time. I am very happy with the car. More
Willing to work with the customer ! Great customer service and willing to work with the customer and their finances. Customer service rep was very personable and was persistent in making Great customer service and willing to work with the customer and their finances. Customer service rep was very personable and was persistent in making sure the customer felt peace during the process and after purchasing the car! More
Friendly service Great, quick service. The team was very friendly and explained everything very well. I asked questions that were answered well. The Service Center Great, quick service. The team was very friendly and explained everything very well. I asked questions that were answered well. The Service Center was very clean, too! More
Got me in early I showed up 15 minutes before my appt. They got me right in and even identified a light that was out that I wasn't aware of. Thanks for the professi I showed up 15 minutes before my appt. They got me right in and even identified a light that was out that I wasn't aware of. Thanks for the professional service and treatment. More
Great experience! To be honest, the thought of purchasing a new car and dealing with the endless hours of negotiations filled me with dread. Then we met Mr. Collins! N To be honest, the thought of purchasing a new car and dealing with the endless hours of negotiations filled me with dread. Then we met Mr. Collins! Not only did Hugh make this experience pleasant and enjoyable, he also did it in record time! If you are looking for a new vehicle you need to go see Hugh Collins!!! More
New turbo for my Cruz installed with no problems Al handled everything. I too advantage of the shuttle service to and from work. Care runs much better now and it was covered under warranty. Al handled everything. I too advantage of the shuttle service to and from work. Care runs much better now and it was covered under warranty. More
Service Review Over All Very Good. Staff was friendly and willing to help. So far the truck seems to be running fine. i would return for service again. Over All Very Good. Staff was friendly and willing to help. So far the truck seems to be running fine. i would return for service again. More
New truck purchase Everyone that I dealt with was very friendly and knowledgeable. I am happy with my experience at Berger Chevy and would recommend them to other peopl Everyone that I dealt with was very friendly and knowledgeable. I am happy with my experience at Berger Chevy and would recommend them to other people. I love my new Silverado truck!! More
would trust my car to anyone else Berger is the first place I go when looking to buy a car everyone from my sales person to financial person are patient courteous and helpful. The ser Berger is the first place I go when looking to buy a car everyone from my sales person to financial person are patient courteous and helpful. The service department is excellent, they are efficient and I have not had to go back for the same problem. I highly recommend them to people looking to buy or have service. More