Berger Chevrolet, Inc

Customer Service I had a great customer service experience everyone was friendly and helpful. They were respectful of my time. They answered all of my questions and e I had a great customer service experience everyone was friendly and helpful. They were respectful of my time. They answered all of my questions and explained how long I would be without my car and it was ready for pickup when they said it would be More

Berger Service Department Always Exceeds Expectations! I have been a Berger customer for over 26 years. I purchase every new car at Berger and have all service done at Berger. Adam Havens in the Service I have been a Berger customer for over 26 years. I purchase every new car at Berger and have all service done at Berger. Adam Havens in the Service Department is the gold standard for over-delivering on customer service! Thank you Berger and Adam! More

They where very help and got us a good deal on trade in. Salesman was very kind and friendly and highly recommend him he went above and beyond service too find us the right vechike too trade off our old ve Salesman was very kind and friendly and highly recommend him he went above and beyond service too find us the right vechike too trade off our old vehicle . Will definitely go back in the future More

Very comfortable Love this dealership. Very friendly people and the process is flawless. They always make it happen and that means a lot when making a purchase like t Love this dealership. Very friendly people and the process is flawless. They always make it happen and that means a lot when making a purchase like that. More

New truck purchase review @ Berger Chevrolet I had a great buying experience at Berger Chevrolet with Mike Nelson and Greg Naki. I pulled into the far truck lot looking at new trucks and it appea I had a great buying experience at Berger Chevrolet with Mike Nelson and Greg Naki. I pulled into the far truck lot looking at new trucks and it appeared that no one was in the area. Then out of nowhere within seconds of me parking Mike materialized out of thin air ready to make a sale happen. We worked out a good deal for my truck trade and Mike had everything ready for me when it became time for delivery. Greg Naki was also great to work with for the financial process details. Mike has also been very helpful even after the sale was complete to take care of some minor details. I'll definitely keep Berger at the top of my list for future truck sales. More

Value for the money I have used Bergers service for years. I trust their work, evaluation and staff. The staff made an evaluation on my vehicle which will make my vehicle I have used Bergers service for years. I trust their work, evaluation and staff. The staff made an evaluation on my vehicle which will make my vehicle safer. I intend to act on the information soon. Thanks 🙏🏽 More

Repeat work that should have been looked at bettor the first Had my wife bring in the car because a headlight was off again. Only on for a little over a year BUT since it went out so soon they looked at the co Had my wife bring in the car because a headlight was off again. Only on for a little over a year BUT since it went out so soon they looked at the connectors and found out they was an issue. Only charged me for labor. $151.00 to change a light bulb they had already changed not too long ago but overlooked the issues with the connector. What a bargain :( More

NO TRICKS, NO NEGATIVE TO THE CUSTOMER, IT WAS A FUN TIME!!! I am a 100 percent service connected disabled veteran, and I have no mental capacity for bullPOOP, or nonsense. I had the horrible experience of shopp I am a 100 percent service connected disabled veteran, and I have no mental capacity for bullPOOP, or nonsense. I had the horrible experience of shopping five other local dealers. To include: three deals, and 5 trade appraisals at the five local Michigan dealers in the Birch Run, Flint, and Sterling Heights areas. The experience with Doug Schrader, the general sales manager, and Brandi Gee, sales professioanal, at Berger Chevrolet, as well as, Business Manger with Jace George was with zero railings of the blood pressure. Berger Chevrolet is a two hour drive for me, one way! For examples of calm interactions with the Berger Chevrolet personnel: no lies, no tricks, and no monkeying around with divergent bullPOOP stories. In fact, the basis of a good deal was held during the entire process; that root being defined as: clear, accurate, and concise communication. This was a first for me at a Chevrolet dealership in Michigan. Doug adhered to his advertisements on the website, which was also a first. Thank you for offering a relationship with GM Financial as well, Doug Schrader, as I think this will make for many more purchases from your high volume dealership. Thank you again to the extreme courtesy of my professional sales representative Brandi Gee when referring to my military service during our meet and greeting conversation, by simply asking, "Do you miss it" versus a series of invasive questions of what I did, where I was at, how many people I killed etc... as obviously 100 percent SCDV Veterans don't want to talk about that ever! THE VERY BEST EXPERIENCE EVER BUYING A NEW TRUCK WHERE I HAD NOT A SINGLE SPUR OF ANGER DUE TO MY DISABILITIES. THEY LOOKED ME IN THE EYE SO I COULD READ LIPS AND NEVER MISSED A WORD. I HAVE HAD FIVE CALLS NOW FROM OTHER DEALERS TRYING TO SELL A CAR BACKWARDS, AS IN THE NEXT WEEK. I AM EXTREMELY APPRECIATIVE OF MR. SCHRADER OFFERING A RELATIONSHIP WITH GM FINANCIAL, AS THIS IS HUGE FOR MY CONTINUING THE RELATIONSHIP AT BERGER CHEVROLET. THIS TEAM WAS VERY BUSY AND STILL TREATED ME WITH RESPECT AND DIGNITY. More

Very professional and stress free experience Leasing a car at Berger was a pleasant, professionally managed and stress free experience. We would highly recommend Berger for a lease or purchase wi Leasing a car at Berger was a pleasant, professionally managed and stress free experience. We would highly recommend Berger for a lease or purchase without hesitation . More