
Berger Chevrolet, Inc
Grand Rapids, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Friendly and Thorough Made me feel welcome and wanted to make sure I was comfortable while waiting or if I needed a shuttle. I would definitely recommend Berger Chevrolet. Made me feel welcome and wanted to make sure I was comfortable while waiting or if I needed a shuttle. I would definitely recommend Berger Chevrolet. More
Friendly and Thorough The service was done in a timely manner and I was offered a shuttle to take us to a restaurant and pick us up when the vehicle was ready. The service was done in a timely manner and I was offered a shuttle to take us to a restaurant and pick us up when the vehicle was ready. More
Awesome Great place nice people they work with you and we felt very good ..... great prices honest salesman we worked with .... over all great place would r Great place nice people they work with you and we felt very good ..... great prices honest salesman we worked with .... over all great place would recommend It More
Knew what they were doing Very friendly and confident staff. Better prices on an oil change and tire rotation than you'll find at your run of the mill service center. If you ha Very friendly and confident staff. Better prices on an oil change and tire rotation than you'll find at your run of the mill service center. If you have a Chevy, they'll keep it running for a long time. More
Low pressure and extremely helpful! These people are top notch. Put any typical car dealer connotations aside. I had found a vehicle I was interested in online before coming to the dea These people are top notch. Put any typical car dealer connotations aside. I had found a vehicle I was interested in online before coming to the dealership. They were extremely busy when I arrived, but did not hesitate to help and never felt like I was neglected. They stayed after-hours to finish my transaction and were extremely helpful in answering any and all questions. Todd, Brian and the team were fantastic and I will, no doubt, be working with them again. More
Used Chevy Silvarado Excellent customer service with everyone I talked to. Martin answered all my questions and got me a good deal. Thanks to everyone from Berger Chevro Excellent customer service with everyone I talked to. Martin answered all my questions and got me a good deal. Thanks to everyone from Berger Chevrolet for making the process enjoyable!! More
2018 Chevy Colorado - excellent experience! Brandi was extremely knowledgeable and helpful from the minute we walked in the door. Was looking for a used truck but got such a great deal on a new Brandi was extremely knowledgeable and helpful from the minute we walked in the door. Was looking for a used truck but got such a great deal on a new truck, couldn't pass it up. I was glad to learn of the educators discount which saved me a lot of money More
Beware- false advertising & false promises Went online to find a vechike I liked. Went into the dealership with the specific truck I found. They told me they could not honor the price because t Went online to find a vechike I liked. Went into the dealership with the specific truck I found. They told me they could not honor the price because they just recently put BRAND NEW wheels & tires on it since the ad was placed. I expressed that the 2,500 difference seemed a bit extreme. They dropped the price a little bit so I decided to trust my sales guy, Jeremy and go ahead with the sale. Two days after my purchase of this truck I was driving and heard some raddeling sounds. I get out to find that there is CHEAP wheel caps, like 20 bucks cheap!!! I was outraged so I went back to them to ask why they made me believe these were real rims? They said they would make it right with me by finding me new rims but it’s been a month and I’m the only one reaching out for an update on them. It’s funny how when they want a sale, they will call you, text you and be buddy buddy but afte the sale they DO NOT care about you anymore. They made false claims and advertising to get my sale. I have lost all respect for this dealership. More
Forgot about me Promised me car at noon, never called. Walked instead of shuttle both ways and upon arrival JOE had lost my paperwork. So unprofessional and rude. Pai Promised me car at noon, never called. Walked instead of shuttle both ways and upon arrival JOE had lost my paperwork. So unprofessional and rude. Paid $114 to leave with no repairs due to time constraints that had been discussed at drop off. Told me to “have a better day” when I was upset when I left. I’m 8 months pregnant and just wanted my car to be safe. Guess not. More
recall / oil change It was easy to set up the appointment when it worked for me. They were ready for my vehicle when I arrived, and completed the work in the amount of t It was easy to set up the appointment when it worked for me. They were ready for my vehicle when I arrived, and completed the work in the amount of time I was told it would take. More