
Berger Chevrolet, Inc
Grand Rapids, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Great Experience Jorge was awesome to work with! He was very nice and down to earth and we felt that he was understanding and willing to work with our budget. Highly Jorge was awesome to work with! He was very nice and down to earth and we felt that he was understanding and willing to work with our budget. Highly recommend him for any new car purchase. It was a great experience overall at Berger Chevrolet. More
Car buying made easy! Jorge Garcia made purchasing a new vehicle fast and easy! I will recommend him and Berger to anyone and everyone! Thank you for making this experien Jorge Garcia made purchasing a new vehicle fast and easy! I will recommend him and Berger to anyone and everyone! Thank you for making this experience so positive! More
Thank you ........ your help today was exceptional and what you did to help me was amazing.... I honestly didn’t think you would be able to make things work the ........ your help today was exceptional and what you did to help me was amazing.... I honestly didn’t think you would be able to make things work the way you did!!! Great pick on the vehicle Thank you thank you More
Was a great experience with service center they are really h At Berger Cheverolet they do excellent job to go over what has to be done on this visit and on your next visit and telling you how much it would cost At Berger Cheverolet they do excellent job to go over what has to be done on this visit and on your next visit and telling you how much it would cost I like to know those things a head of time.it gives a good piece of mind. More
chevy malibu repair Had an 8am appointment, but didn't hear from the service center until after I called them at 1pm. Then I never got a call saying the car was ready t Had an 8am appointment, but didn't hear from the service center until after I called them at 1pm. Then I never got a call saying the car was ready till the service van arrived at my house around 4pm . So far the air condition is working, so I am happy about that. There should be better communication between service center and car owner. And if you made an 8am appointment, the car should be dealt with sometime that morning. More
Hard Work No comment, Working with Darrell Pike was a pleasure... Working with Cathy Hubbard was trying, but as they say the third time is a charm. Working wi No comment, Working with Darrell Pike was a pleasure... Working with Cathy Hubbard was trying, but as they say the third time is a charm. Working with Beth Dykhouse and Jeremy (?), was rushed and very confusing Had it not been for Darrell, I would have walked away from the sale. Thanks Darrell for your patience and understanding. More
Good crew, took care of my car I've been going to Berger for oil changes for a number of years, always good service. The service people took all of my instructions and performed the I've been going to Berger for oil changes for a number of years, always good service. The service people took all of my instructions and performed them completely. Totally unrelated to this section, but in the "Vehicle brand serviced" drop down menu, Oldsmobile is not a choice. More
mileage maintenance done was completed on my vehicle my vehicle was brought in for mileage maintenance updates (ie; oil change, fluids flushed, sprak plugs chg'd, etc...) also asked to have transmission my vehicle was brought in for mileage maintenance updates (ie; oil change, fluids flushed, sprak plugs chg'd, etc...) also asked to have transmission and muffler reviewed. More
Excellent the service I receive at Berger is continually amazing. I work with John Stull and will continue to for as long as I can. He pisses excellence the service I receive at Berger is continually amazing. I work with John Stull and will continue to for as long as I can. He pisses excellence More
Friendly but Welcoming staff. Had and appointment to drop off at 10am. Was told they'd do a diagnostic test for around $129 and they'd call with outcome. I thought Welcoming staff. Had and appointment to drop off at 10am. Was told they'd do a diagnostic test for around $129 and they'd call with outcome. I thought being a 10am appointment, I'd hear shortly after that. Kinda put off things I needed to do that would take me away from the phone so I didn't miss call. Finally heard back around 4pm. Just enough time to get the work done by close at 6pm. Charged for about 2.25 hours on a job local mechanic said the book said should take 6/10 of an hour. They brought the car up and the check engine light was on-it was not on previously. Printed report and was told it was not near anything they were working on and that I needed to make another appointment to get it fixed. I'm not mechanically inclined so can't question that except that why was the light not on prior to then on after? Also, why didn't the $129 diagnostic test pick this up in the beginning? I'm guessing to get it fixed, I'll need another $129 diagnostic test. Now I know why they were smiling the whole time... More