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Berger Chevrolet, Inc - Service Center

Grand Rapids, MI

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671 Reviews

671 Reviews of Berger Chevrolet, Inc - Service Center

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October 01, 2018

work truck Always a pleasure doing business with the guys in service. john and Jeremy always delivery on time as promised. I'll continue to come back. More

by MBETZ1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Stull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Anderson
October 01, 2018

Excellent service! Hugh Collins & the service staff were all very helpful & timely with the services completed on my Equinox. Also the parts department staff was very he More

by KIMMCPIKE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chelsea Davidson & a guy in parts not sure if this is his first or last name “Kendall”, Hugh Collins
October 01, 2018

twice experienced oil leakage after oil change Not confident in services provided in regards to oil changes. Experienced oil on garage floor both times. After talking with Service Mgr he was very More

by RZAWAK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not certain
October 01, 2018

warrenty I was happy with the customer service. Very disappointed with the condition of my car when I got it back. Sticky fingerprints all over the windows and More

by SHULTZDEB65
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnathan Uredi
October 01, 2018

Efficent, well-managed, well-done. I needed to have my vehicle returned in time to drive to an important appointment that night (had to leave it six). I got the car in the morning and i More

by davelandrum
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Bivins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mariah Alles
September 28, 2018

Repaired but slightly disappointed 2019 Corvette unfortunately it needed warranty work. Car was very clean when dropping of very dirty picking up. Grease on front fender, and very dirt More

by SUPERPLUMBER67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugenio Sellaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2018

Great keeping in contact with me very polite and friendl Very friendly let me know the status and kept in touch. Explained what was going on and how the repair was to be fixed. They were busy that day and h More

by JENNJR45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Bivins
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2018

Great Service Again Once again, the service I received was excellent. Fast, professional and helpful. Explained in detail what was done, and upcoming service recommenda More

by DBERSH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven McCann
September 28, 2018

Oil change Gracias porque siempre están dispuestos a ayudarnos su servicio excelente no tengo ningún problema siempre que voy el servicio excepcional y las perdo More

by GLADISCC73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugenio Sellaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2018

Recall Everything was setup and timed just like they quoted. Everything was great! Jeremy is my go to guy every time I need service. A simple Email and he re More

by JDAYUS121773
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Anderson
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