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Berger Chevrolet, Inc - Service Center

Grand Rapids, MI

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671 Reviews

671 Reviews of Berger Chevrolet, Inc - Service Center

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September 24, 2018

Quick, friendly and outstanding service! Quick, excellent service that wasted no time to service my truck and keep me informed. These people love their job as it shows in their attitude. More

by SCOGGCONSTRUCTION
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure who but they were great
September 24, 2018

Oil change & tire rotation No problems. In and out as expected, for the price quoted. I have nothing more to add. I am not associated with any dealership or service center More

by RLGROSS28
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Christopher, Johnathan Uredi
September 22, 2018

Friendly and Professional experience I’ve never had a bad experience at Brrger My Impala is not always repaired on my visit but the service department never Hesitate to have me return More

by CMATTHEWS0218
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Johnson , Jeremy Anderson
September 22, 2018

ABS light on Registered on line. Car in next day. They were back to us with the DX. Fixed and back to us. Service Tec very friendly and helpful. More

by MRSHADDING
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Bivins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2018

Great experience The best times I have gone I have had problems with the same person I kept getting but, I had Johnathon this time & he was amazing! Helped me right aw More

by MATTINTO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnathan Uredi
September 21, 2018

Engine light on almost 2 years I have been bringing my vehicle to berger for almost two years with the same engine code P2097 and every time a new part and more money spent. I’m tir More

by MIGUEL.LEAL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Al Duncan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Christopher
Sep 26, 2018 -

Berger Chevrolet, Inc responded

Hello, MIGUEL.LEAL. We are sorry to hear of your frustrations! We do our best to ensure each of our service customers returns to the road quickly and safely. If you would like to discuss this with our Service Manager, Steve, please give him a call at 616-575-9640. Thank you!

September 21, 2018

TRADE IN DEAL.. THEY GAVE ME MY TRADE IN VALUE FOR MY VEHICLE ...AND GOT A BETTER CAR NOW ...I GOT A OIL CHANGE ALREADY AND I WAS IN AND OUT IN 25 MIN I GOT A OIL CHA More

by SONIASL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sancho Valdez
September 21, 2018

Best service ever I would truly recommend anyone to come to I truly would recommend anyone to come to Berger every time I come service is great people are friendly and they get the job done very well More

by BOBBYMATTHEWS67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dawn Maxwell-Small
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Gatlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Anderson, Brian Hayes
September 21, 2018

collision and repair they were very good at what they do my car looks fantastic it was clean and ready to go on time!it was done when they said it would be finished great More

by DAVIDDOTHARD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I'm so sorry I don't remember the employees name, but really like the results thank you very much!
September 21, 2018

Excellent The service writer in the tech who worked on my truck for a very helpful and discussing what the problem may be and left me with a good feeling that m More

by MICHAELSAL750
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin McPherson
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