Emily Gatlin

Brian was awesome! He answered all my questions in detail. Brian sent me pictures and helped my go through the extensive used car inventory on the phone. When I showed He answered all my questions in detail. Brian sent me pictures and helped my go through the extensive used car inventory on the phone. When I showed up today Brian was ready with the 3 choices I had narrowed it down to. After test driving the vehicles and talking with Ashley we knew what we were choosing. He was easy to negotiate with and we were able to come to a great deal for us. Berger is a step above the rest, many dealers are taking advantage of the car shortage to extort customers with huge mark ups. Berger isn't doing that! They have continue to operate with the honor and integrity you would expect from a 97yr old local family owned dealership. It really is "Always Better At Berger". It's a place where customers are friends and family. It's evident that these people care about you as a person and not just a sale. I was greeted with smiles and friendly attitudes everywhere I went in the dealership. I get the sense that the employees at every level of this dealership care. Plus it's hard to miss all the awards and community involvement when you walk the dealership. During the process I was greeted by management, General Manager, Finance manager, and Sales Manager just to thank me for my return business even though most weren't involved with my actual car deal. I go to Berger because I leave feeling like I visited with close friends. No pressure and employees that take pride in what they do. 5 Stars because they won't let me rate them higher. If you need a car and don't wanna be jerked around go to Berger and see Brian More

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History of the dealership still provides the best customer service. Thank You Spencer's Lcare customer service. Thank You Spencer's Lcare More

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Best service ever I would truly recommend anyone to come to I truly would recommend anyone to come to Berger every time I come service is great people are friendly and they get the job done very well I truly would recommend anyone to come to Berger every time I come service is great people are friendly and they get the job done very well More

by BOBBYMATTHEWS67 Verified Customer Verified Customer

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Oil change Had a pleasant visit and the people were nice and polite was in there and out of there in a timely matter and would come back and recommend friends to Had a pleasant visit and the people were nice and polite was in there and out of there in a timely matter and would come back and recommend friends to visit the service station More

by ragnew64 Verified Customer Verified Customer

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Quick Lube Lives Up To Its Name Easy in, easy out. I use special oil and they always have it in stock. xxxxxxto Chelsea. She always makes sure everything goes smoothly and explains i Easy in, easy out. I use special oil and they always have it in stock. xxxxxxto Chelsea. She always makes sure everything goes smoothly and explains in detail. More

by AJJAYNES Verified Customer Verified Customer

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Great staff very helpful very nice very good, kept me informed of the process to fiblx my car. Overall a really good experience. Recommended to all staff very helpful very nice very good, kept me informed of the process to fiblx my car. Overall a really good experience. Recommended to all More

by BENBIEREMA Verified Customer Verified Customer

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Too expensive Oil change was too expensive and now they raised the price. They also got rid of frequent oil change card which is horrible since oil changes there a Oil change was too expensive and now they raised the price. They also got rid of frequent oil change card which is horrible since oil changes there are pricier than most places. People look forward to the frequent oil change card More

by KHUANLA Verified Customer Verified Customer

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Eighth purchase from Berger and very happy Have purchased eight vehicles from Berger over the years. My experience with sales and after sales and service has been nothing but exceptional. Have purchased eight vehicles from Berger over the years. My experience with sales and after sales and service has been nothing but exceptional. Everyone I have ever dealt with has been professional and focused on providing excellence. More

by MDCLAZER Verified Customer Verified Customer

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Oil change Was disappointed you quit with the punch card for oil changes. With the price being so high it was nice to be appreciated as a repeat customer Was disappointed you quit with the punch card for oil changes. With the price being so high it was nice to be appreciated as a repeat customer More

by TC Verified Customer Verified Customer

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Simple, fast and to the point Great service and experience! Would highly recommend. Overall, these guys were easy to work with. The entire team was attentive and willing to help us Great service and experience! Would highly recommend. Overall, these guys were easy to work with. The entire team was attentive and willing to help us find our next vehicle. More

by ANDREWBECK.AJB Verified Customer Verified Customer

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