Berger Chevrolet, Inc - Service Center
Grand Rapids, MI

671 Reviews of Berger Chevrolet, Inc - Service Center
excellent experience with employees Mark Bivins was amazing! He helped with my car problems and took care of my oil and got me out the door with a smile on my face. Mark Bivins was amazing! He helped with my car problems and took care of my oil and got me out the door with a smile on my face. More
Service that fit my schedule The team got my car fixed by 2:00 just as I requested and provided a timely shuttle for me to and from my house. The team got my car fixed by 2:00 just as I requested and provided a timely shuttle for me to and from my house. More
Car service repair This location was amazing, I brought my cruze in because it had a few things going on. They research to see if it was still under warranty, and got it This location was amazing, I brought my cruze in because it had a few things going on. They research to see if it was still under warranty, and got it all done by 2 pm that day! Larry, a driver was kind and brought me to work right away so I wouldn’t be late. Dustin, the service associate ensured me that my car is 100% safe and was very personable. More
Oil Change & Tire Rotation Service is always expecting me for my appointments. No wait time to check in, they are right on top of things. The accomodating waiting room with fre Service is always expecting me for my appointments. No wait time to check in, they are right on top of things. The accomodating waiting room with free coffee and water are great too. Mark Bivins always greets me with a smile and is great to deal with. Thanks again! More
Service on Recall Mark helped out a lot on the service on my recall. Was very knowledgeable and kept me in the loop with everything single thing happening with my car. Mark helped out a lot on the service on my recall. Was very knowledgeable and kept me in the loop with everything single thing happening with my car. Wouldn’t want to work with anyone but him. More
Awesome Very friendly and helpful. Took the time to explain what the problem was and is researching another problem we seem to be having. Thank you Very friendly and helpful. Took the time to explain what the problem was and is researching another problem we seem to be having. Thank you More
Class act! Helpful service done quickly. Given a loner but was home & got a call it was done quite quickly. It had been for a recall for "gas" in the rear brea Helpful service done quickly. Given a loner but was home & got a call it was done quite quickly. It had been for a recall for "gas" in the rear break lines. Enjoying our new car! More
Wheel bearing replacement Customer service agents made the process pain free for my wife to bring the vehicle in for service, get a shuttle to a nearby store, and come back whe Customer service agents made the process pain free for my wife to bring the vehicle in for service, get a shuttle to a nearby store, and come back when service was finished. More
funny sound coming from my cars front end Great people easy to deal with Adam takes the time to listen to your problems and helps solve the them, if he cant he gets someone else involved Great people easy to deal with Adam takes the time to listen to your problems and helps solve the them, if he cant he gets someone else involved More
brake and steering issues They did a fast and efficient job on the steering and brakes. They also did an alignment and some ac work. No charge for the brake inspection. We wil They did a fast and efficient job on the steering and brakes. They also did an alignment and some ac work. No charge for the brake inspection. We will be back. More